Clayton Hotel Cardiff

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1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Overview of Clayton Hotel Cardiff

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Clayton Hotel Cardiff

4.0 star property
4-star hotel with restaurant, near Cardiff Bay

8.6/10 Fabulous

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €94
Price available on 14/08/2022
Map
St Mary Street, Cardiff, Wales, CF10 1GD
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Laundry service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Cardiff City Centre
  • Cardiff Bay - 7 min walk
  • Principality Stadium - 8 min walk
  • Cardiff Motorpoint Arena - 6 min drive
  • Cardiff Castle - 9 min drive
  • Cardiff University - 14 min drive

Getting around

  • Cardiff International Airport (CWL) - 34 min drive
  • Bristol International Airport (BRS) - 83 min drive
  • Cardiff Central Station - 3 min walk
  • Cardiff (CFW-Cardiff Train Station) - 3 min walk
  • Cardiff Queen Street Station - 11 min walk

About this property

Clayton Hotel Cardiff

Clayton Hotel Cardiff puts you 0.4 mi (0.6 km) from Cardiff Bay and 0.4 mi (0.6 km) from Principality Stadium. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at View Bar & Restaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The WiFi and spacious guest rooms get great marks from fellow travellers.

Languages

English, French, German, Greek, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 12.50 per day; discounts available)

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • 7 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Terrace
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

View Bar & Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between GBP 10.00 and GBP 12.95 for adults, and GBP 8.00 and GBP 10.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 October to 8 November:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities

Parking

  • Parking is available off-site and costs GBP 12.50 per day (0.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel Cardiff Hotel
Clayton Hotel Cardiff Cardiff
Clayton Hotel Cardiff Hotel Cardiff
Clayton Cardiff
Clayton Hotel Cardiff

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Corrine, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dissatisfied
Certain aspects of the hotel I cannot fault . However it let itself down badly when I was refused entry to the restaurant at 7:30 pm because they had a “tour” party in which comprised of no more than 20 people and there were clearly free tables . I would not have stayed here had I known about this on check in but nothing was said . When I complained to the duty manager he was rude and patronising and said I was told I could have gone back later to eat . This wasn’t the case I was not informed of this as I would have waited happily . This is not a criticism of many of the staff at the hotel as I’ve found most of them excellent and have previously rated the hotel a 5 star . I’m just very disappointed with the duty managers patronising comments claiming he over heard what was said to me in the restaurant when he wasn’t even there .
Kevin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Nice hotel in the centre of Cardiff. Great breakfast with nice views of the city.
Leigh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
We had a wonderful & comfortable stay. Highlights were the friendliness of the front desk staff during checkin, the proximity to city center (all walkable), and the comfy beds. We’d gladly stay here again!
Kelly, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hotel was good, but the temperature in the bed room, due to air conditioning problems, were not good. Moved room, but second room wasn’t great either.
Gareth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cardiff Graduation Stay
Great location, comfortable room, friendly staff
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great location, great service
Great hotel in a great location. For the train station and the city centre. Nothing was too much trouble. Super friendly team and very very helpful.
Sylvia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs a clean
The room facilities were ok but the room was dirty. The chairs and carpet were dusty with bits of what looked like dandruff on one of chairs, and the bathroom had orange mould on the tiles, black mould in various places, pink mould on the shower head, and general dirt and grime around the room… Basically the whole room needs to be deep cleaned. The best thing about the room was the air con, but this managed to turn itself off in the night. Great location and friendly staff, but there are other (cleaner) hotels in Cardiff centre at a similar price.
Pauline, 2-night trip
Verified Hotels.com guest review