Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Mercure Swansea Hotel
4-star hotel with indoor pool, near Liberty Stadium
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
€51
8.2Very Good299 verified Hotels.com guest reviews
Nikki on reception was just the best - a pleasure to deal with. She was welcoming, polite…
Nov 28, 2019
The bed was extremely uncomfortable, it was really hard and the pillows were like a brick…
Sep 26, 2020
Official standards
This property advises that it adheres to ALLSAFE (Accor Hotels) sanitization guidelines.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Pet-friendly
- Non-smoking
Property highlights
Main amenities
- 119 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- Sauna
For families
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Free toiletries
- Garden
What’s around
- In Llansamlet
- Liberty Stadium - 35 min walk
- St. Joseph's Cathedral - 2.8 mi / 4.5 km
- Dylan Thomas Centre - 3.2 mi / 5.1 km
- Swansea Beach - 4.5 mi / 7.2 km
This property is closed from October 22 2020 to October 24 2020 (dates subject to change).
The following facilities or services will be unavailable from April 01 2020 to March 01 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities or services will be unavailable from April 01 2020 to March 01 2021 (dates subject to change):
- Fitness facilities
- Sauna
- Spa tub
- Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Classic Double Room, 1 Double Bed
- Family Room, Multiple Beds (Classic)
- Classic Room, 2 Twin Beds
- Privilege, Double Room, 1 Double Bed
Location
- In Llansamlet
- Liberty Stadium - 35 min walk
- St. Joseph's Cathedral - 2.8 mi / 4.5 km
What’s around
Landmarks
- In Llansamlet
- Liberty Stadium - 35 min walk
- St. Joseph's Cathedral - 2.8 mi / 4.5 km
- Dylan Thomas Centre - 3.2 mi / 5.1 km
- Swansea Beach - 4.5 mi / 7.2 km
Getting around
- Cardiff (CWL-Cardiff Intl.) - 62 min drive
- Llansamlet Station - 3 min drive
- Swansea Station - 6 min drive
- Neath Station - 9 min drive
At a glance
Hotel size
- This hotel has 119 rooms
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is 11:00 AM
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed*
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- 24-hour room service
Things to do
- Indoor pool
- Sauna
Working away
- Conference space
- Meeting rooms
- Conference space size (feet) - 4564
- Conference space size (meters) - 424
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Multilingual staff
Facilities
- Safe-deposit box at front desk
- Garden
Accessibility
- Accessible bathroom
- In-room accessibility
Languages Spoken
- English
- French
- German
- Welsh
In the room
Home comforts
- Coffee/tea maker
- Iron/ironing board
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Be entertained
- LED TV
- Digital TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Small print
Also known as
- Hotel Mercure Swansea
- Mercure Swansea Hotel Hotel
- Mercure Swansea Hotel Swansea
- Mercure Swansea Hotel Hotel Swansea
- Mercure Hotel Swansea
- Mercure Swansea
- Mercure Swansea Hotel
- Swansea Mercure
- Swansea Mercure Hotel
- Mercure Swansea Hotel Swansea
- Mercure Swansea Wales
- Ramada Swansea
Optional extras
Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Mercure Swansea Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from October 22 2020 to October 24 2020 (dates subject to change).
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an indoor pool.
- Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Food and water bowls are available.
- You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
- Yes, there's an onsite restaurant, The Brasserie. Nearby restaurants include Wyevale (11-min walk), Dylan Thomas (14-min walk), and Smiths Arms (14-min walk).
- Recommended spots to visit include Liberty Stadium (1.8 mi) and St. Joseph's Cathedral (2.8 mi), along with Dylan Thomas Centre (3.2 mi) and Swansea Beach (4.5 mi).
8.2Very Good299 verified Hotels.com guest reviews
- 8.0Very Good
we stays there few nights while we visiting wales. due to covid restrictions we were not able to use facilities as swimming pool or sauna. our puppy felt good down there. room service was also good, you can use whatsapp to contact the service or reception. room clean. only disadvantage was no mini fridge so if you like to keep your puppy food fresh you stack. you gonna need to get one daily basis
Michal, 4 night trip with friends, Sep 21, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Room was a bit warm no air conditioning or mobile fan otherwise ok
Patrick, 2 night trip, Sep 13, 2020
Verified Expedia guest review
- 10.0Exceptional
second stay within a week so I must like it :-)
Second, stay within a week for a walking break and it is very efficient - check-in clean and all good
David, 1 night trip, Sep 12, 2020
Verified Hotels.com guest review
- 8.0Very Good
he price of the rooms were brilliant,
2 night trip, Sep 11, 2020
Verified Hotels.com guest review
- 2.0Poor
Have asthma or problems with damp!? Don't go here
We booked into the hotel and as I suffer from asthma I could immediately notice a musty damp atmosphere when I walked through the front door, the front desk was covered with envelopes and people were coming up to the desk and asking for things when we were next to sign in . We were shown to our room but even after five minutes the overwhelming damp in the atmosphere was making it hard to breath for me so I went and had a word with reception and they showed us a few different rooms on the second floor as there were none left in the first we were told but after twenty minutes I just could not breath properly and went back to the desk and asked them if they have a damp problem and after a lot of persuasion it was agreed that they had damp problems but they were supposed to be sorted out . I told them I can't stay in your hotel I can't breath they argued with us and I had to go outside to be able to breath again ,my partner was told they wouldn't give a refund even though I had a severe reaction to their damp musty hotel ... long story..but the end is that they didn't want to refund even though it was a medical issue & not just because we didn't want stay there and we only ended up with a quarter of what we paid for the two nights .
Christine, 2 night trip, Sep 11, 2020
Verified Hotels.com guest review
- 8.0Very Good
Comfortable room but did not eat at hotel as found prices rather too high.
3 night romance trip, Sep 11, 2020
Verified Expedia guest review
- 10.0Exceptional
Excellent value, nice clean rooms and friendly staff.
Alison, 1 night trip, Sep 9, 2020
Verified Hotels.com guest review
- 10.0Exceptional
All members of staff were very polite & friendly. Lots of Covid-19 precautions in place, but not over the top.
Cathy, 4 night romance trip, Sep 6, 2020
Verified Expedia guest review
- 10.0Exceptional
Friendly staff
Friendly staff, clean and spacious room. Felt safe with all rules in place to help fight COVID.
Chris, 1 night business trip, Sep 3, 2020
Verified Hotels.com guest review
- 6.0Good
Struggling to cope
The hotel was struggling to cope with Covid restrictions - but not quite managing. They had some good procedures in place, but they weren't quite clicking. An invoice for my stay was supposed to be put outside my door (so I could do contactless check-out). It never arrived before I left. My 'breakfast bag' (another good idea that didn't quite work) didn't arrive when ordered and, when it did, it wasn't the veggie one I'd ordered. The room was also cold and the heater didn't work.
Graham, 1 night business trip, Sep 1, 2020
Verified Hotels.com guest review
