Swansea Marriott Hotel

I was very disappointed with our stay at The Marriott Hotel, Swansea. At 10:30pm after me and my family has been sleeping for probably 90 minutes, the room next door woke us up with loud music, laughing, singing. This upset my 4 year old daughter. I waited to see if it stopped, it didn’t . So I called reception. A staff member came upstairs promptly and asked us to move rooms if we wanted to. I personally do not think that was the right way to handle such a situation. I gave the hotel the information of my party which included a 4 year old, at time of booking. The hotel should not have placed us next to an actual party. The party next door also were not adhering to government guidance and were most definitely not social distancing to say the least. Ultimately, at 10:45pm me and my family should not have been walking the corridors of a hotel to get to a different room because people were partying! I am really disappointed to say the least. Especially after being lockdown all year and this was our first getaway as such.

Stayed with friends last night . The room was very spacious with marina view. Comfortable beds . We did have a bit of an issue .... after getting back to our room at around 11pm there was a man standing at his door next to us talking really loud on the phone . This man talking went on all night sounded like he was joined by another man as some point . We had an interconnecting door leading to his room . It was lock but just as we were dropping off to sleep we heard a knock on that door . My friend opened it and hecsdid he was looking for the toilet. It was a little bit frightening being as we were a group of ladies . We told reception in the morning they were very apologetic and maybe we should have rung down when this happened .

One night stay. Staff were very friendly and helpful. Had a meal in the restaurant which was good quality with great service. Fourth stay here and will be back again.

Hi not great but under the conditions we are living with OK breakfast not the best I do not like thin sliced bread but hay ho the staff were great every one of them

We enjoyed our stay and were particularly impressed with the staff, front desk,housekeeping and restaurant.all pleasant, helpful and friendly.. We recommend side plates and a toast rack at breakfast. An extra grab rail at the tap end of bath would be a great asset,without my husband I would have been in a quandry. Lovely weather and a lovely peninsular.

Handy location, good service, comfortable stay, room a little tired, covid did dampen the usual Marriott all-in experience.

Close to the marina and beach, very clean and comfortable, staff friendly.

Hotel was adequate,the breakfast being basic and average reminiscent of a cafe.we missed the pool and sauna but seemed no recompense or compensation for being little more than a B+B at a premium price.there also was confusion over what price we had agreed-all in all not an experience to be repeated

Comedy of errors. Advertised leisure facilities - closed. Advertises food and beverage service - but not available unless booked in advance. Room dirty and smelt of smoke. TV didn’t work. Only £250 for one night. Worst value for money I think I’ve ever paid for.

I had been to the Marriott in the past and had loved it and did this time but was disappointed to see thst the restaurant had been renovated and lost all of its cosiness. The evening meal that we had was the worst that we had on our trip. The menu was very limited (and limited to burgers and fish and chips) with not much else. I think that the restaurant really lets the hotel down. Restsurant staff also wearing jeans. The hotel staff were courteous and professional as always and the room was lovely.