Pros: hotel is extremely well situated across the street from the tube with many restaurants and shops nearby. Surrounding neighbourhood is beautiful, walkable and felt safe.
Larger rooms, clean linens and big towels
Cons: Stayed 8 nights in October. Upon arrival, room was terribly disappointing. It was generally dirty, smelled musty, bathroom tile was chipped and vanity/room furniture was beat up. Asked to switch rooms and told I could move the next day. Second room was cleaner, the smell and general room condition was better. Glass on dresser/desk top meant it wasn’t as damaged.
On 5th day, a pipe under the shower was leaking to room below. I was notified and given 10 mins to switch rooms and move belongings again. New room was similar but A/C didn’t work. Warm weather made it stuffy without any cool air circulating plus window didn’t open. Maintenance came and was blasting cold when they left. Once the thermostat was turned slightly warmer, air stopped working. We opted to remain in room the rest of stay to avoid packing again.
We had friends also staying in hotel and their rooms were similar to ours, old/tired with A/C issues
Lifts were under construction entire stay and were very slow.
Some staff were very helpful, (thank you), but many weren’t.
Breakfast was underwhelming and cold, I can’t recommend.
I wouldn’t stay here again but would look nearby as location is great.
I’m a very frequent traveller and disappointed this didn’t measure up.