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My City Hotel

3.0 star property
Escape to a tranquil oasis with an outdoor pool under sunny skies. Take in panoramic views from the rooftop terrace and start each day feeling refreshed.

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Photo gallery for My City Hotel

Outdoor pool, pool umbrellas, pool loungers
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby sitting area
Daily buffet breakfast (EUR 7.50 per person)
Terrace/patio
In the heart of Plaza del Charco, My City Hotel offers a rooftop retreat with breathtaking views. Relax in the outdoor pool surrounded by sun loungers and umbrellas or take advantage of luggage storage while exploring San Juan Church and Taoro Park. Multilingual staff is available to assist you during your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Free cots/infant beds
  • Terrace
  • Daily housekeeping
  • Lift
  • Flat-screen TV
  • Free parking nearby

Room options

Available filters for rooms
Showing 5 of 5 rooms

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Desk, iron/ironing board, free cots/infant beds, free WiFi

Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Junior Room

Highlights

Free cots/infant beds
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Map
Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Plaza del Charco - 3 min walk
  • Taoro Park - 12 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Loro Park - 18 min walk
  • Botanical Gardens - 3 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife (TFS-Tenerife South) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hannen Barril - ‬2 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬1 min walk
  • ‪Compostelana - ‬2 min walk
  • ‪Tasca el Olivo - ‬1 min walk

About this property

My City Hotel

My City Hotel features a rooftop terrace and puts you within a five-minute walk of Plaza del Charco. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, this hotel is within a 15-minute walk of Lago Martianez Swimming Pools.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 7.50 for adults and EUR 3.75 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)
  • Late checkout can be arranged for an extra charge of EUR 18 (subject to availability)
  • Safes in guest rooms can be used for EUR 2.50 per night

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 25 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

My City Hotel Hotel
My City Hotel Puerto de la Cruz
My City Hotel Hotel Puerto de la Cruz

Frequently asked questions

Does My City Hotel offer free cancellation for a full refund?

Yes, My City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at My City Hotel?

Yes, there's an outdoor pool.

Are pets allowed at My City Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at My City Hotel?

No, unfortunately, but there's free parking nearby.

Is an airport shuttle service offered by My City Hotel?

Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.

What are the check-in and check-out times at My City Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 18 (subject to availability).

Is there an on-site casino at My City Hotel?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (14-min walk) is nearby.

What is there to do at My City Hotel and nearby?

My City Hotel has an outdoor pool.

Are there restaurants at or near My City Hotel?

Yes, there's an on-site restaurant.

What's the area around My City Hotel like?

My City Hotel is located near Tenerife Beaches, only a short 3-minute walk from Plaza del Charco and 12 minutes' walk from Lago Martianez Swimming Pools.

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My City Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Very good

modern and clean
near small harbour and center of the city and many restaurants modern clean very nice staff but no parking !!
jacques, 3-night trip

8/10 Very good

Pieni kotoisa hotelli, hyvä hinta-laatusuhde. Hyvä sijainti rannan tuntumassa. Kävellen lyhyt matka eri puolille vanhaa kaupunkia. Kadun puolen parvekehuoneesta näki vuorelle ja hiukan merelle. Voisin tulla uudestaankin, ilman koronaa.
7-night trip

10/10 Exceptional

Satu, 6-night trip

8/10 Very good

De ligging was dik in orde, het personeel allen top vriendelijk, propere kamer maar het enige -punt was dat wij in de badkamer een waterlek van onze bovenburen hadden.
5-night trip

10/10 Exceptional

Lovely hotel
Welcoming, friendly reception staff. Spacious, clean room. Breakfast was good, I also thought the decor in the dining room was well thought out. Lovely pool on the roof, that caught the sun. Handy for the historical town centre and sea front. Would recommend.
Carole, 3-night trip

8/10 Very good

beatriz, 1-night trip

10/10 Exceptional

Kan godt anbefale
Helt som det skulle være. Vi var meget tilfreds.
Ping Aagaard, 6-night trip

10/10 Exceptional

Nos gustó todo, buffet del desayuno, habitación, cercanía del puerto, es todo peatonal a 50m, maravilla y el personal sin palabras, fabulosos y muy amables.
4-night trip

10/10 Exceptional

Great location, right in the heart of town. Staff are all very cheerful and friendly. The rooms are spotlessly clean and comfortable. Breakfast was excellent with plenty of choice. Very nice pool terrace on the roof top.
Christopher, 2-night trip

8/10 Very good

Laatu ja sijainti kohdallaan
Oikein miellyttävä majoituskokemus lähellä Puerto de la Cruzin keskusaukiota, henkilökunta auttoi meitä monessa asiassa ja kaikki olivat ystävällisiä. Huoneessa ei ollut ilmastointia, se oli ainoa merkittävä puute ja olisi välillä tullut tarpeeseen. Kaikin puolin suositeltava hotelli joka tapauksessa!
Marko, 5-night trip

8/10 Very good

Propre Personnel parfait Situation centrale Simplicité
Sylvain, 7-night trip

8/10 Very good

martine, 7-night trip

8/10 Very good

Sehr zentral gelegen, angenehmes Personal, gutes Preis-Leistungsverhältnis.
10-night trip

8/10 Very good

Trivsamt och välskött
Trivsamt och välskött hotell som ligger väldigt centralt. Supertrevlig och hjälpsam personal . Frukosten är helt ok. Alla rum med balkong vetter mot gatan och där ligger en nattklubb så är man känslig för stojande människor på väg hem kl 4 på morgonen och en del trafik så ska man nog välja bort balkong .
Lars, 9-night trip

8/10 Very good

Trevligt hotell för kortare semester.
Ett trevligt litet familjärt hotell. Väldigt trevlig personal som gjorde allt för att hjälpa till. Lite lyhört. Lite tråkig och enformig frukost men ändå helt ok. Uppvärmd pool på taket med både olika "vattenfall" och bubbelpool. Centralt läge med närhet till restauranger och affärer.
Lena, 8-night trip

8/10 Very good

Hyvä hotelli
Hyvä hotelli lähellä keskustaa
1-night trip

10/10 Exceptional

A jewel in the heart of Puerto de la Cruz.
Hotel in the middle of the town. Very fine roof sun terrace with pool/jacuzzi. Good breakfast. Rooms on front had a balcony but nose from the street (talkingf) in night. Could be quieter at the back. (Room 501 had a patio at the back). The street has parking but very lucky to find place. The main free parking area by the sea is large but you might have to walk 8 - 10 minutes (we were lucky and walked shorter). A taxi will drop you off at the hotel, one way or another, if you are driving it is not simple to find the way at first. We were there in the coldest part of the year. Don't know how it would be in the hottest.
Robert, 4-night trip

8/10 Very good

Nettes, modernes Stadthotel, gut gelegen. Sehr gutes Frühstück. Bei lauten Zimmernachbarn etwas ringhörig. Trotzdem empfehlenswert.
Daniel, 7-night trip

10/10 Exceptional

SOBRESALIENTE LA UBICACION
Hemos estado solo 4 dias pero todo ha sido perfecto, el hotel muy centrico y calidad precio inmejorable. Seguro que volveremos.
FRANCISCO, 3-night trip

8/10 Very good

Bra hotell mitt i stan!
Bra hotell med jättebra läge nära Plaza del Charco. Rent och snyggt med något små rum. All personal väldigt trevlig.
Maria, 5-night trip

8/10 Very good

6-night trip

10/10 Exceptional

Claudio, 7-night trip

10/10 Exceptional

Alles neu renoviert, bequeme Betten, äußerst freundliches und hilfsbereites Personal, sehr gutes Frühstück, schöner Wellnesspool und tolle, zentrale und dennoch ruhige Lage (zumindest war es in meinem Zimmer sehr ruhig)
7-night trip

8/10 Very good

Ottima posizione.mancanza di aria condizionata e di parcheggio.
1-night trip

8/10 Very good

Sehr gut gelegenes Hotel. Super Ausgangslage für Unternehmungen. Das Zimmer war sauber und das Frühstück ist vielseitig und vollkommend ausreichend. Wir hatten ein Zimmer mit Balkon zur Strasse. Gegenüber ist eine Bar. Nachts war es sehr laut und man ist immer wieder aufgewacht. Zum Glück hatte ich Ohrstöpsel mit. Deswegen einen Punkt Abzug. Aber sonst Top!
4-night trip