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Imperial Palace Hotel - All Inclusive

5.0 star property
Upmarket beachfront property with spa, near Sunny Beach

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Imperial Palace Hotel - All Inclusive

Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from property
Lobby
Poolside bar

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Non-smoking
  • Pet-friendly
  • Pool
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Park View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Park View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Memory foam bed
  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Balcony, Sea View - All Inclusive

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Memory foam bed
Premium bedding
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Park View, Balcony - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Park View, Balcony - All Inclusive

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Memory foam bed
Premium bedding
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View

Studio, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Memory foam bed
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Promo Room - All Inclusive

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Memory foam bed
Premium bedding
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Promo Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Promo Room

Highlights

Air conditioning
Fridge
TV
Memory foam bed
Premium bedding
Hairdryer
Private bathroom
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

HI Hotels Imperial Resort – All Inclusive

Pool
Free breakfast
Spa
Parking available
8.0 out of 10, Very good, (131)
HI Hotels Imperial Resort – All Inclusive
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About the area

Map
Sunny Beach Resort, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 2 min walk
  • Platinum Casino - 11 min walk
  • Action Aquapark - 3 min drive
  • Luna Park - 5 min drive
  • Aqua Paradise - 11 min drive

Getting around

  • Bourgas (BOJ) - 32 min drive

Restaurants

  • ‪Coco Beach Bar - ‬5 min walk
  • ‪Friends Bar - ‬6 min walk
  • ‪Ginger - ‬10 min walk
  • ‪The Voice Bar - ‬3 min walk
  • ‪Lobby bar Evrika - ‬7 min walk

About this property

Imperial Palace Hotel - All Inclusive

Imperial Palace Hotel - All Inclusive is a great choice for your beach stay in Nessebar, putting you near activities such as snorkelling, surfing/body boarding and parasailing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Hollywood, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar and a fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

Bulgarian, English, German, Russian

At a glance

DONE

Hotel size

    • 545 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets allowed*
    • Service animals welcome
LOCAL_PARKING

Parking

    • On-site self-parking (BGN 20 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Segway hire/tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Hollywood – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant Gondolla – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Lobby Bar Safari – This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar – On-site pub. Open daily.
Mezzanie Bar – On-site cocktail bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 1.00 per person, per night

Optional extras

  • Safes in guest rooms can be used for BGN 7 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 10.00 per pet, per day

Parking

  • Self-parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Victoria Palace Hotel Sunny Beach
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Sunny Beach
Victoria Palace
Victoria Palace Hotel Bulgaria
Hotel Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Bulgaria
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Imperial Palace Hotel
Imperial Palace Hotel Spa
Victoria Palace Beach Hotel
Imperial Inclusive Inclusive
Imperial Palace Hotel All Inclusive
Imperial Palace Hotel - All Inclusive Sunny Beach
Imperial Palace Hotel - All Inclusive All-inclusive property

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Imperial Palace Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Imperial Palace Hotel - All Inclusive?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Imperial Palace Hotel - All Inclusive?
Yes, pets are welcome. There's a charge of BGN 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Imperial Palace Hotel - All Inclusive?
Yes. Self-parking costs BGN 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Imperial Palace Hotel - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Imperial Palace Hotel - All Inclusive?
No, this property doesn't have a casino, but Platinum Casino (11-min walk) and Casino Hrizantema (4-min drive) are both nearby.
What is there to do at Imperial Palace Hotel - All Inclusive and nearby?
Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Imperial Palace Hotel - All Inclusive also has 4 bars, a seasonal outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Imperial Palace Hotel - All Inclusive?
Yes, there are 3 on-site restaurants, featuring local and international cuisine and ocean views.
What's the area around Imperial Palace Hotel - All Inclusive like?
Imperial Palace Hotel - All Inclusive is a short 2-minute walk from Sunny Beach and 11 minutes' walk from Platinum Casino.

Imperial Palace Hotel - All Inclusive Reviews

Reviews

5.4

5.2/10

Cleanliness

5.4/10

Staff & service

6.6/10

Amenities

5.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very good

Luis Alberto, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

all
Ido, 2-night trip
Verified Expedia guest review

4/10 Fair

Outdated
Buffet same food every day and not sanitary
Michaela, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Ismael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shadia, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever
Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Mariusz, 6-night trip
Verified Hotels.com guest review

2/10 Poor

No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Marina, 4-night family trip
Verified Ebookers guest review

2/10 Poor

Krum, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Andrew, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jack, 4-night trip
Verified Hotels.com guest review

6/10 Good

Tsvetelina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Teribile
Bad experience 😔😔😔never come back
ahmed danaoui, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 4-night trip
Verified Expedia guest review

10/10 Exceptional

PERFECT HOTEL
IT'S A WONDERFUL HOTEL IN EVERYTHING. SOME NEGATIVE ISSUES JUSTIFY IT BECAUSE THERE ARE TOO MANY CUSTOMERS IN THE HOTEL AND SOME OF THEM ARE TOO EXCESSIVE IN BEHAVIOR. PERSONAL I RECOMMEND THAT HOTEL.
ADAMOS, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel on Sunny Beach
Amazing Location! The Hotel was Truly GRAND! The room was very spacious, strong water pressure, and the food was fresh and super tasty! The staff worked really hard to feed everyone and to keep the all inclusive food flowing. Yes the hotel is a bit older, and has some wear and tear, that’s too be expected. Overall it’s a great Hotel, with lots of sunshine. My one suggestion is they shouldn't allow guest to reserve Pool chairs with towels. But that’s the guest, not the Hotel. Keep up the great job!
View From Sea View Room
View of pool
View of Room
Mark, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever! not clean. maybe 2* No towels ( room or pool). Food was from very low qty. Guys, if your reading this, just avoid this hotel. i Left 2 nights early
Michael, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Money stolen by manager of Victoria palace sunny b
Don’t try
Eli Ilia, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Complete disorganization
After arriving late to sunny beach the stay started out with them losing our booking and not having anyone on staff to access it. They have no working phones so hotels.com couldn’t call and we wound up having to book, at additional cost, the only rooms left in the hotel at a much higher rate after sitting in the lobby for over an hour last midnight trying to sort it out. They then gave us a key to a room that is already inhabited (a shock to everyone) and finally got us sorted the next day after us spending hours checking in and going back and forth. There were two lovely staff members- Gabriella, and another girl I can’t remember, who were helpful to the best of their abilities. They were otherwise so short staffed and the staff wasn’t able to do what they needed. Breakfast was just one giant queue without enough food so we just ate out. The location is good and the pools were nice, but the disorganization and lack of prepared staff was awful.
Caitlin, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

An aging grande dame
Victoria Palace needs major renovation. It's an aging hotel that requires modern amenities so it is 3 star at best. Reception and staff were very helpful. Pool area is lovely, and the swim up bar is a plus. Great Location, centrally located right in the center of Sunny Beach near the nightlife and shopping. Only one thing... the food is horrible!
Nancy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

what a let down
Looking from the outside you think wow ticks all the boxes but once inside what a let down . Rooms are very tired , beds sheets were not changed the entire week , Found a cockroach in the room on the 7th floor the lifts breaking down all of the time , the food same stuff practically every day and stone cold And I would rate the food for a 2 star standard hotel , the pool looks nice from pictures but it's absolutely Dirty ( very sad ) the bars no cocktails just the cheapest vodka which is like paint stripper , I would avoid this hotel like the plague
tony, 7-night trip
Verified Expedia guest review

2/10 Poor

Horable place
This stay was horable. I do not recomend to anyone to stay at that creepy place.
Verified Hotels.com guest review

2/10 Poor

Terrible hotel
1) Rude valets that ask you to park your car and then ask you for tip 2) Old Mattresses with stains and depreciated furniture. Bed looked like from 80s. 3) A piece of chewed gum was left on the floor of the bathroom 4) No one answers when you call the reception or any other line for help. 5) Funniest thing was the folder with the hotel information was covered by handwritten pictures
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review