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Royal Castle Design & SPA Hotel

Photo gallery for Royal Castle Design & SPA Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; international cuisine
"Country" Apartment, 1 Bedroom, Partial Sea View | Living room | Plasma TV

Overview of Royal Castle Design & SPA Hotel

Royal Castle Design & SPA Hotel

5.0 star property
Beach hotel in Elenite with free water park, spa
6.8 out of 10 Good
6.8/10 Good

9 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Elenite Resort, Elenite, Sunny Beach, 8259
Main amenities
  • Daily housekeeping
  • Winery
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness centre
  • Sauna
For families
  • Free cots/infant beds
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Sunny Beach - 13 min drive
  • Action Aquapark - 15 min drive
  • Aqua Paradise - 22 min drive

Getting around

  • Bourgas (BOJ) - 47 min drive
  • Free beach shuttle

Restaurants

  • La Veranda - 11 min drive
  • La Playa - 11 min drive
  • Пекарна Вкусно - 9 min drive
  • Cactus - 9 min drive
  • Grand Royal Ultra VIP Luxury Resort and Executive Spa - 11 min drive
Map

About this property

Royal Castle Design & SPA Hotel

Royal Castle Design & SPA Hotel is a great choice for your beach stay in Elenite. The free water park and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. The lobby lounge is a great place to grab a drink, and Royal Castle serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a winery, a free kid's club and a poolside bar.

All-inclusive

All-inclusive room rates at Royal Castle Design & SPA Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Premium alcoholic drinks included
In-room minibar (non-alcoholic beverages included)
Dining availability limited at one or more venues

Land activities

Miniature golf
Tennis
Spa facilities
Limited spa services
Tennis racquets
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site live performances

Languages

Bulgarian, English, Russian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site parking is limited

Off-site

  • Free beach shuttle

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Mini golf
  • Playground

What to do

  • Free beach shuttle
  • Tennis
  • Racquetball/squash
  • Mini golf
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (5985 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Royal Castle – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Italian Restaurant – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open 24 hours. Open daily.
Zodiak (sea panorama) – On-site lobby lounge. Open daily.
Pool Bar – This cocktail bar overlooks the pool. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12.78 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Royal Castle Design Hotel Elenite
Royal Castle Design Hotel
Royal Castle Design Elenite
Royal Castle Design
Bulgaria - Burgas Province
Royal Castle Design & SPA Hotel Hotel
Royal Castle Design & Spa Hotel Elenite
Royal Castle Design & SPA Hotel Hotel Elenite

Frequently asked questions

Does Royal Castle Design & SPA Hotel offer free cancellation for a full refund?
Yes, Royal Castle Design & SPA Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Castle Design & SPA Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Castle Design & SPA Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Royal Castle Design & SPA Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lb per pet. There's a charge of EUR 12.78 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Royal Castle Design & SPA Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Royal Castle Design & SPA Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Royal Castle Design & SPA Hotel?
No, this hotel doesn't have a casino, but Platinum Casino (16-min drive) and Casino Hrizantema (17-min drive) are both nearby.
What is there to do at Royal Castle Design & SPA Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Royal Castle Design & SPA Hotel also has a winery, a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Royal Castle Design & SPA Hotel?
Yes, Royal Castle offers international cuisine and pool views.
Does Royal Castle Design & SPA Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royal Castle Design & SPA Hotel like?
Royal Castle Design & SPA Hotel is a short 6-minute walk from Elenite Beach and 10 minutes' walk from Robinson Beach.

Reviews

6.8

Good

6.9/10

Cleanliness

5.1/10

Staff & service

2.0/10

Amenities

7.3/10

Property conditions & facilities

Reviews

8/10 Very good

ok holiday
Clean room, wellness no so clean. Pool bar service not so good. Restaurant staff was very good and tried provides good service.
Marek, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Don't expect any kind of good services
Resort is situated at one of the most beautiful place and very peaceful location. Room was cleaned when we arrived for our 4 days of stay and we haven't had any room service afterwards at all. You have to beg them for fresh towels, Toiletries, water bottles etc. We had nearly 8 towels and 20 water bottles (Many we bought it ourselves as we couldn't be bothered to wait for hours just to get water) in our room including coffee mugs etc which apparently they never replaced. I had some breakfast in a room and left the leftovers outside for the housekeeping to take and it was there for over 48 hours on a display. Thank god I left it outside else my whole room would smell horrible which apparently corridor was due to leftovers. Not only us but our friends in other rooms had same issues and once even they told them that they are running out of towels in entire resort
K, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

We paid for a number on the site which does not exist.
4-night family trip
Verified CheapTickets guest review

4/10 Fair

Not good
Scary hotel
Shlomi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was beautiful and it was only a short walk to the beach, which you could get a free buggy to if you found the hill tricky.
Catherine, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel but had a check in nightmare
The Royal Castle is an amazing hotel with beautiful, eclectic modern interior decor. Swimming pool was beautiful with a water park next door for the kids. The beach area is also lovely, and the hotel grounds and garden landscaping were immaculately kept. Simply gorgeous. Our studio suite with pool view was amazingly spacious, so we were very pleased! The breakfasts and dinners (half board) were delicious. Plenty of options. We truly enjoyed our 2 nights there. Our only complaint was at check-in. Despite having our Hotels.com pre-paid reservation email in hand, the staff refused to check us in as they had no reservation for us. We waited in the lobby for 2-3 hours, and spoke with the manager. He shrugged his shoulders when I asked where is our room. He told us to call Hotels.com and find the reservation but we didnt have a local Bulgarian line. Blatant disregard and rudeness from the manager giving us the cold shoulder. Without them having my reservation they refused to check us in at all. We called the police about the situation as we pre paid our reservation and they wouldn't check us in. In fact we sat for hours in the lobby until they "found" our reservation nearly 3 hours later. Poor treatment and lack of customer service skills by management. The staff apologized but management needs further training on customer service.
Nancy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Saadettin, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Super hôtel très beaux!!ménage a revoir
Hôtel super beau et agréable!! buffet sympas et variés parc aquatique super pour les enfants!! Seul bémol service de chambre et ménage à revoir!!sinon tout ok
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect vacation
. It was the most beautiful hotel i saw ever The dinner was amazing The elevator most of the time is not working.
meital, 3-night romance trip
Verified Hotels.com guest review