Skip to main content

The Chester Grosvenor

5.0 star property
Luxury hotel with spa, near Chester City Walls

Choose dates to view prices

Photo gallery for The Chester Grosvenor

Exterior
Front of property – evening/night
Executive Room
Suite
2 restaurants, breakfast served
In the heart of Chester, The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Unwind at Grosvenor Spa, explore the library, or indulge in fine dining at one of two on-site restaurants. Guests praise the helpful staff and central location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms

For families (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is €204
includes taxes & fees
24 Nov - 25 Nov

Why we love this property

Soothing spa retreat
Full-service spa offers daily treatments from facials to massages in private rooms. A sauna, steam room, and fitness space complete this relaxation haven.
Boutique city charm
Discover curated elegance at this luxury boutique hotel nestled in the heart of a historical district. Artistic details adorn this city centre gem.
Fine dining experiences
Michelin-starred dining paired with a second restaurant, cafe, and bar. Free continental breakfast kicks off each day with culinary excellence.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.6 out of 10, Exceptional, 1,001 reviews
The price is €100
includes taxes & fees
23 Nov - 24 Nov
Hotel Indigo Chester by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester Town Hall - 3 min walk - 0.3 km
  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester City Walls - 6 min walk - 0.6 km
  • Chester Racecourse - 10 min walk - 0.9 km

Getting around

  • Chester (CEG-Hawarden) - 34 min drive
  • Liverpool (LPL-John Lennon) - 44 min drive
  • Manchester Airport (MAN) - 47 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 13 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

When you stay at The Chester Grosvenor, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 15.00 per night)
    • Secured covered on-site valet parking (GBP 25.00 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Simon Radley Fine Dining – This fine-dining restaurant only serves dinner. 1-star Michelin rating.
La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: GBP 200.00 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 17.5 per stay
  • Rollaway beds are available for GBP 35.0 per night

Parking

  • Self-parking costs GBP 15.00 per night
  • Covered valet parking costs GBP 25.00 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Chester Grosvenor Hotel
Chester Grosvenor
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Does The Chester Grosvenor offer free cancellation for a full refund?

Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chester Grosvenor?

Sorry, pets aren't allowed.

Is parking offered on site at The Chester Grosvenor?

Yes. Self-parking costs GBP 15.00 per night. Valet parking costs GBP 25.00 per night.

What are the check-in and check-out times at The Chester Grosvenor?

You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Chester Grosvenor and nearby?

The Chester Grosvenor has a spa and a steam room.

Are there restaurants at or near The Chester Grosvenor?

Yes, there are 2 on-site restaurants.

What's the area around The Chester Grosvenor like?

The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 2 minutes' walk from Chester Cathedral. Our travellers say that the local area is very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Chester Grosvenor Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, filling, and excellent with a great choice. (49 reviews)
  • Parking was convenient, easily accessible, and reasonably priced with options for 24 or 48 hours. (13 reviews)
  • The spa experience was excellent, with many guests praising its quality and staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
Bed
Bathroom
Brasserie
Bar
Drinks

Reviews

10/10 Exceptional

Overall, amazing stay, location, food atmosphere. Well worth visiting.
Tomasz, 1-night trip

10/10 Exceptional

An amazing stay!
Nicole, 1-night trip

10/10 Exceptional

Luxury stay at its best

Truly fantastic from minute we arrived and the warmth and professionalism of all the staff
Stephen, 1-night trip

8/10 Very good

This hotel location is great, easy access to parking and the sites.
1-night trip

10/10 Exceptional

Ideal location and the shopping centre car park had direct access into the hotel. All staff were welcoming and friendly. Lovely spacious room. Nice to have fresh milk in the mini bar rather than long life. A couple more herbal teas would have been good rather than just 1 green and 1 peppermint.
Karen, 1-night trip

10/10 Exceptional

Great stay
Dawn, 1-night trip

10/10 Exceptional

Excellent hotel right in the heart of Chester.
Nicholas, 3-night trip

10/10 Exceptional

beautiful hotel, proper 5*
Andrew, 1-night trip

10/10 Exceptional

Huge bed & lovely room. Good continental breakfast couldn't eat it all!
Julie, 1-night trip

10/10 Exceptional

Brilliant hotel, highly recommend.

Incredible stay, we wish we had booked two nights. Can’t fault it. Such a brilliant position being so central to everything. Definitely going to stay again.
Andy, 1-night trip

10/10 Exceptional

Great enjoyable stay

Great hotel. The staff were great from the minute we arrived. Lovely clean room.
john, 1-night trip

10/10 Exceptional

Excellent hotel

Lovely comfortable room excellent breakfast and dinner. I have put 4 stars for service because the serving of breakfast was a little slow even on one quieter morning. However the staff were excellent in their delivery and friendliness
DAWN, 2-night trip

4/10 Fair

Room and its amenities are not 5star
John, 1-night trip

10/10 Exceptional

Superb hotel, lovely room with very comfortable bed.service faultless and excellent food.excellent n f
Roger, 2-night trip

10/10 Exceptional

It was spotless.
Philip lloyd, 4-night trip

10/10 Exceptional

Great hotel , very central to Chester city centre plus very easy to get to Chester racecourse
Rabaab, 3-night trip

10/10 Exceptional

great stay at Chester Grovernor Hotel. What a nice little town in England.
Emily, 2-night trip

10/10 Exceptional

Excellent

Another great stay at the Chester Grosvener. Very friendly and helpful staff throughout our visit. Sublime Suite. Wonderful breakfast and an unforgettable meal in Arkle restaurant.
Gordon, 6-night trip

10/10 Exceptional

Staff always lovely, nothing too much trouble.
Lauren, 1-night trip

10/10 Exceptional

Lovely immaculate hotel with excellent staff
roger, 1-night trip

10/10 Exceptional

Great choice for a downtown hotel

Really good hotel right in the heart of downtown chester. Convenient parking garage to get right into the hotel. We had an issue with the AC in our room and got sent to a suite which didnt suck! Very attentitive and helpful staff
Rich, 2-night trip

8/10 Very good

Pretty decent place. Staff service was excellent, but could use a few updates in the rooms (carpet, bathroom).
Anthony, 1-night trip

10/10 Exceptional

Another fantastic stay.

We stay at the hotel once a year as a treat. It’s such a unique and friendly hotel with fantastic staff. It’s a very old hotel but they keep it updated but somethings like not having walk in showers might put some off as the shower is a curtain around the bath but that just adds to the charm for us. Chester is a lovely place to visit and the hotel is in a great location.
Thomas, 1-night trip

4/10 Fair

Disappointing tired rooms

The room we were first allocated was terrible the bed so old dipped in the middle Frayed curtains Stained carpets furniture chipped bathroom tired enamel peeling off bath so moved to another similar room no views either Then moved to another a suite slightly better but dated and tired definitely not 5 star as stated The only saving grace was the Arkle restaurant which was excellent service excellent and food to die for amazing
Helen, 1-night trip

10/10 Exceptional

Fantastic stay

From booking to leaving the whole experience has been amazing.we had a very pleasant greeting and our room was upgraded. The room was on the first floor , very pleasant room with settee seperate bathroom , tea coffee facilities and robe with slippers. We used the spa and the breakfast was included i had porridge and toast with ample tea. My husband upgraded to an omlette which was tasty. Fantastic service and we were made to feel special. Thank you
Diane, 1-night trip