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Palmer House a Hilton Hotel

4.0 star property
Historic hotel with spa, near Millennium Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Point of interest
Point of interest
Indoor pool
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is €169
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business centre

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
2 bedrooms
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Chicago

Pool
Pet-friendly
Parking available
Internet access
8.4 out of 10, Very good, (1612)
The price is €169
includes taxes & fees
24 Jan - 25 Jan
Hilton Chicago
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About the area

Map
17 E Monroe St, Chicago, IL, 60603

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Grant Park - 14 min walk

Getting around

  • Chicago Midway Airport (MDW) - 27 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

When you stay at Palmer House a Hilton Hotel, you'll be in a fantastic location, only a five-minute walk from Millennium Park and State Street. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this historic hotel include an indoor pool, a bar/lounge and a 24-hour health club. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Monroe Station (Red Line) is steps away and Monroe Station (Blue Line) is 2 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 1641 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (up to 34 kg per pet)*
    • Service animals welcome
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 57 per night; includes in/out privileges)
    • Covered on-site valet parking (USD 85 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 77 meeting rooms
  • Co-working spaces
  • Conference centre (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1873
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Video game console
  • 37-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Spa at PH has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 25 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Internet access (may be limited)

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 15 to 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Fridges are available for USD 40 per stay

Children & extra beds

  • Rollaway beds are available for USD 45.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self-parking costs USD 57 per night with in/out privileges
  • Covered valet parking costs USD 85 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Palmer House Hilton Hotel Chicago
Palmer House Hilton Hotel
Palmer House Hilton Chicago
Palmer House Hilton
Chicago Palmer House Hilton
The Palmer House Hilton Hotel Chicago
Palmer House Chicago
Hilton Hotel Palmer
Palmer Hilton House
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palmer House a Hilton Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
Are pets allowed at Palmer House a Hilton Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Palmer House a Hilton Hotel?
Yes. Self-parking costs USD 57 per night. Valet parking costs USD 85 per night. Electric car charging is available.
What are the check-in and check-out times at Palmer House a Hilton Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Palmer House a Hilton Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (17-min walk) is nearby.
What is there to do at Palmer House a Hilton Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a 24-hour health club and spa services.
Are there restaurants at or near Palmer House a Hilton Hotel?
Yes, Lockwood Lobby Bar offers American cuisine.
What's the area around Palmer House a Hilton Hotel like?
Palmer House a Hilton Hotel is in Downtown Chicago, a short 1-minute walk from Monroe Station (Red Line) and 3 minutes' walk from Millennium Park. Travellers say that the local area is very central perfect for sightseeing.

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Girls weekend
I had been here 15 years ago with my now husband and it's just like I remembered it!! This time went to stay with some girlfriends and we all had a blast.
Jessica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Nice hotel. Very nice restaurants on the property.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dr Gregory, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The waiting is the hardest part
We keep staying here and keep encountering the same issue: The check in line is always HUGE!! Not inconveniently huge but crazy huge. At least 50 people. I’ve never encountered anything close to this anywhere else. We dropped off our luggage, went out and checked in when we got back. Other than that it’s a good hotel. They’ve compartmentalized the lobby too much but now I’m just complaining
Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The bathroom had hair on the floor, and two rubber bands for hair. The floor also didn't look like it was vacuumed.
Theresa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Classic
Lovely building. Great location. Very comfortable. Iconic and will stay again.
Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aneesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patti, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Palmer Hotel
The room was beautiful. Our only complaint was that the toilet wouldn't flush. My husband had to open the tank on the toilet to flush it.
Audrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful and historic hotel
Beautiful and historic hotel. The public areas of the hotel are gorgeous! Our room was clean, however, the wallpaper was severely peeling, and the tub surround seemed a little flimsy when i used the shower. Its a busy hotel, and very near Millenium Park, and the Art Institute. Very walkable to lots of restaurants and ither touristy places. We had a blast.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay but don’t bother upgrading!
We typically stay here two or three times a year and while the stays are always nice they are quite inconsistent. This time we were offered an upgrade at a discounted fee and the room was more dated, had an odor and was in poorer condition than the last stay in a standard room. Still overall a beautiful and charming hotel and will return to this location!
Justine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernadette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Icon hotel but understaffed
In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.
Cynthia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Weerawanna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean staff was great
sheena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice and beautiful
Isaac, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

RENEE, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Craig, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Robyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful lobby and location, with a great restaurant and large and comfortable rooms.
3-night family trip
Verified Hotels.com guest review