Elephant & Castle Underground Station - 17 min walk
Restaurants
Bad Moon Cafe - 6 min walk
The Watch House - 4 min walk
Fine Foods - Italian Deli - 5 min walk
Bermondsey Arts Club - 2 min walk
Flour & Grape - 4 min walk
About this property
CitySpace Tower Bridge
CitySpace Tower Bridge puts you a short five-minute drive from Tower Bridge and Tower of London. Also, London Bridge and The Shard are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is close by: Borough Underground Station is only 13 minutes on foot.
Languages
English, Greek
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
Tour/ticket assistance
Virtual front desk
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Weekday housekeeping only
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: GBP 50 per stay
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Hartley
CitySpace Bermondsey
CitySpace Tower Bridge Hotel
CitySpace Tower Bridge London
CitySpace Tower Bridge Hotel London
Frequently asked questions
Does CitySpace Tower Bridge offer free cancellation for a full refund?
Yes, CitySpace Tower Bridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitySpace Tower Bridge?
Yes, cats and dogs are welcome. There's a charge of GBP 25 per pet, per stay, and there's also a deposit of GBP 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at CitySpace Tower Bridge?
Sorry, there's no on-site parking at CitySpace Tower Bridge.
What are the check-in and check-out times at CitySpace Tower Bridge?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at CitySpace Tower Bridge and nearby?
Recommended spots to visit include Tower Bridge (0.8 mi) and Tower of London (1 mi), along with London Bridge (1.6 mi) and London Eye (2 mi).
What's the area around CitySpace Tower Bridge like?
CitySpace Tower Bridge is a short 15-minute walk from Tower Bridge and 19 minutes' walk from Tower of London.
CitySpace Tower Bridge Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
6.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
13 December 2024
Check in was awful. I hadn’t read my email and you need to check in online. I had no data and was standing in the freezing cold asking to be let in so I could get warm.
Walls must be paper thin as I heard everything that was going on all night!
Jacqueline
Jacqueline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Basic room
Basic room, clean but bathroom is so tiny. You could hear the snoring from the room besides you as the walls are thin.
Josephine
Josephine, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Comfortable enough but very noisy!
After an initially clunky check in process getting into our room we found everything to be comfortable and offered all we needed for a couple of days in London. However the noise all hours of the night was extremely loud. The hotel is on a busy road and whilst we appreciate London is a busy city the room is not sound proofed in any way. It’s an old building that’s been converted with wooden sash windows. Bigger, more chain-y type hotels tend to have sound proofing. We found it tricky to sleep with the noise! Also the bathroom was very small and difficult to fit into! Thankfully we’re both slim but if you’re slightly larger I don’t think you’d fit in the shower. Also, no lift that we could see. So don’t book unless you’re happy with stairs. About a 15 min walk to London Bridge Tube Station. But overall comfortable enough to manage for a couple of nights whilst in London.
Jack
Jack, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Good price
Great value for money, good location, just some things where a bit damaged, bed wasn’t comfy, but not to bad for the price
Catherine
Catherine, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 November 2024
Nicola
Nicola, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
22 November 2024
No toilet paper
I had no toilet paper at all. I tried the online AI chat and it come back with I haven’t wait until working hours for house keeping to bring which is a little to late. First time I have ever stayed in a hotel with no toilet paper
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
21 November 2024
Never again
Even though my room was on the top floor, it was noisy (it had no double glazing). It was also cold: there was the AC controls but no actual unit nor vent. There was an electric heater which had a working fan, but it produced zero heat. The TV didn't work, so I used the "AI concierge" as adviced, which promised a team would respond promptly: no response whatsoever over the course of my week long stay. Believe me I could go on, but I trust you get the picture..
Ivan
Ivan, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
If you looking for a cheap clean and great place. Then you've found it. Perfect for budget travel.
John
John, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Javier
Javier, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
w
w, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
No complaints - great value for money
Zero complaints from our stay, were concerned with some of the reviews but we were well aware we weren't staying at the Savoy prior to booking.
Room was clean, yes a touch small but we got what we paid for and knew it going in. For the weekend this was half the price of other hotels and was more than great value for money. Have paid a lot more and stayed in a lot worse places in the past.
This is great value for money, good location (10 mins or so walk to london bridge station) and we would be more than happy to stay again.
Oliver
Oliver, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Lynda
Lynda, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
April
April, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Room only no window
A room with no window, convenient but no good if you have claustraphobia. It has power supplies next to the bed but you have to put the kettle on the floor to reach the plug. The shower is ok but small not good if over 6ft as the cubicle space is limited. Bed was comfortable and the bedding was clean and soft which helped with the sleeping.
Geoffrey
Geoffrey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Kezia
Kezia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Happy
The room was a good size and a comfortable bed. Door locks a bit fiddly, shower great. A fair bit of street noise but overall it was a great place to stay and a fair price
bill
bill, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Freya
Freya, 2-night trip
Verified Hotels.com guest review
4/10 Fair
8 October 2024
Not my cup of tea.
Complicated to get into room, everyone seemed to struggle
There is a phone you can use but it’s a long process
Got to my room and the door was open already?
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 October 2024
Lack of service and unsatisfactory cleanliness
The studio was much smaller than what was shown in the pictures. The towels and bedsheets provided were not cleaned properly, and neither was the room. Service is poor, with no reception desk, no supporting staff, and no lift.
Verified traveller
15-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 September 2024
Property was OK, further from the tube stop than described. Tried to use the virtual assistant to request a late checked. The VA said a staff member would get back to me but no one did. I tried twice.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
2/10 Poor
22 September 2024
The hotel never did cleaning in our room . The virtual keys didn’t work the second day so I was locked out . Only because I called the hotel’s main office someone helped providing me a code to enter . I wouldn’t recommend to stay in a self check in place because everything is self done . I didn’t know until I reserved it and there was no refund
Viridiana
Viridiana, 11-night family trip
Verified Expedia guest review
6/10 Good
14 September 2024
Property was looking tired and being renovated at time of stay. Fire alarm activated early on first morning and no member of staff to be seen even when fire service attended. Strong smell of paint/ primer throughout property. Black mold in corners of room and sheets etc felt damp. Areas of the room were dusty and unpainted.
Greg
Greg, 3-night family trip
Verified Expedia guest review
6/10 Good
4 September 2024
Room was what you pay for, there was used towels in our room, contacted host but heard nothing back, over all did a job but the sink and shower didn’t drain well