2/10 Poor
17 February 2025
It was a horrible experience staying at Hotel Pacific. I would not recommend it to anyone. We checked in Friday February 14 for 2 nights. At 1030pm a domestic violence dispute erupted outside my room. The chaos went on for hours. Yelling, screaming, baning all night. I called law enforcement around 3am as I felt scared, uneasy and could not sleep. Saturday morning I asked for a refund due to the lack of ordinance, noise control and safety and canceled my second night. Nick Patel apparently the manager was unprofessional, unapologetic and rude, quite frankly. Ive never received such abysmal service. He denied my refund and did not show empathy. I will ensure a google review is completed to alert future customers of their lack of hospitality.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review