Experience the essence of Madrid at H10 Puerta de Alcalá, a tranquil oasis with an inviting seasonal pool and lush living plant wall. Connect to free WiFi, unwind on the sun-kissed terrace or indulge in international cuisine at Alcala Restaurant. The helpful staff has made previous guests feel right at home.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Electric vehicle charging point
Non-smoking
Main amenities
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Seasonal outdoor pool
Pool bar
Room service
Coffee shop/cafe
24-hour business centre
Conference centre
Business centre
Meeting rooms
Terrace
Feel at home
Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is €140
€140
includes taxes & fees
9 Feb - 10 Feb
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Deluxe Double Room, Terrace, City View
Deluxe Double Room, Terrace, City View
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
25 sq m
City view
Sleeps 2
1 King Bed
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Sleeps 1
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
View all photos for Essential Double
Essential Double
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Sleeps 2
1 Queen Bed
View all photos for Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)
Deluxe Quadruple Room, 1 Queen Bed with Sofa bed, Air conditioning (2 adults + 1 child)
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Bathrobes
25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
25 sq m
Sleeps 2
1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed
View all photos for Superior Room (2 adults + 1 child)
Superior Room (2 adults + 1 child)
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
25 sq m
Sleeps 3
2 Single Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
25 sq m
Sleeps 3
1 Queen Bed OR 1 Large Single Sofa Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
25 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 1 Single Bed
View all photos for Essential Single
Essential Single
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
15 sq m
Sleeps 1
1 Queen Bed
View all photos for Double Room, Terrace
Double Room, Terrace
Highlights
Terrace
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
25 sq m
Sleeps 3
2 Single Beds OR 1 King Bed
View all photos for Superior Room
Superior Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
25 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
View all photos for Double Room Single Use
Double Room Single Use
Highlights
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
18 sq m
Sleeps 1
1 Double Bed OR 2 Single Beds
View all photos for Double Room
Double Room
Highlights
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
18 sq m
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Double Room Single Use, City View
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
Madrid Recoletos Station - 10 min walk
Madrid Atocha Station - 28 min walk
Atocha Cercanías Station - 28 min walk
Principe de Vergara Station - 2 min walk
Retiro Station - 5 min walk
Velazquez Station - 6 min walk
Restaurants
Horchatería Alboraya - 2 min walk
Casa Maravillas - 2 min walk
Cervecería Vergara - 3 min walk
Hokkaido - 3 min walk
El Pimiento Verde - 3 min walk
About this property
H10 Puerta de Alcalá
When you stay at H10 Puerta de Alcalá, you'll be within a 15-minute walk of Puerta de Alcalá and WiZink Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. This eco-friendly hotel also features a poolside bar, a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
138 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
What to do
Bike rentals nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (1076 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Special features
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Hotel
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid
Frequently asked questions
Does H10 Puerta de Alcalá offer free cancellation for a full refund?
Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H10 Puerta de Alcalá?
Yes, there's a seasonal outdoor pool.
Are pets allowed at H10 Puerta de Alcalá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Puerta de Alcalá?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at H10 Puerta de Alcalá?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at H10 Puerta de Alcalá?
No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at H10 Puerta de Alcalá and nearby?
Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.
Are there restaurants at or near H10 Puerta de Alcalá?
Yes, Alcala Restaurant offers international cuisine.
What's the area around H10 Puerta de Alcalá like?
H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 19 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.
H10 Puerta de Alcalá Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 February 2025
Reinier
Reinier, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Good access to restaurant and bars
Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Richard
Richard, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Jorge attended us great, he was very welcoming and everything about our stay was great!
Evelyn
Evelyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 January 2025
My room wasn't ready when I get there, and it was 4 o'clock.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Nicolas
Nicolas, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
MIRTHA
MIRTHA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Damon
Damon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Jesus alfredo
Jesus alfredo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Maria Teresa
Maria Teresa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 November 2024
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 November 2024
Excellent proprrty in an excellent location
Rolando
Rolando, 1-night trip
Verified Expedia guest review
2/10 Poor
28 October 2024
Stilling cleaning service
Very disappointed, because I left something in my room and they said didn’t find it, so that is that there stilling, and nothing worse than that
sara i
sara i, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Orlando
Orlando, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 October 2024
We loved our stay in this hotel, very new and well located, staff was greeat amd it also jas parking
Maria Fernanda
Maria Fernanda, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 October 2024
Nice property, nice stay, good price
We only stayed one night while in transit. However, there's great dining options, 5th Ave style shopping, and Retiro Park within short walks in the neighborhood.
There are two grocery stores down the street - one Whole Foods type quality and the other a more common Kroger/Ralphs variety store.
We took our coffee and yogurt on the hotels rooftop and watched the sun rise on our only morning there. Beautiful views of the city.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
excellent all around property and experience.
Kyle
Kyle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Miguel
Miguel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Everything was great!
Alejandra
Alejandra, 1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
9 October 2024
Muy buena atención en recepción
sergio
sergio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Love it
Joel
Joel, 2-night trip
Verified Expedia guest review
8/10 Very good
6 October 2024
Hotel is in a great location for shopping, dining and quick access to the airport.
Stephen
Stephen, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 October 2024
The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.
Denise
Denise, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Pequeña estadía en Madrid
La atención a la llegada fue rápida y efectiva. Los agentes del counter te pueden orientar en cualquier tipo de tema relacionados como Tiendas, teatro, tablados, etc.
El cuarto súper bien arreglado las camas deliciosas, muy buenas almohadas.