The Reach Key West, Curio Collection by Hilton offers a private beach and gives you access to on-site scuba-diving, sailing and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Four Marlins serves local cuisine, and is open for lunch and dinner. Other highlights include a poolside bar, a fitness centre and a terrace. The helpful staff and beach location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
150 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, up to 11 kg per pet)*
Service animals welcome
Internet
WiFi in public areas*
Wi-Fi (speed: 50+ Mbps) in rooms*
Parking
On-site valet parking (USD 45 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Wireless Internet access (surcharge) (speed of 50+ Mbps)
Phone
Food and drink
Fridge
Free bottled water
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Spa al Mare' has 5 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and hot stone massages.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Four Marlins – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 63 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Beach loungers
Fitness centre access
Health club access
Partner property access
Phone calls (may be limited)
Pool access
Optional extras
WiFi is available in guest rooms for USD 0 per stay (rates may vary)
WiFi is available in public areas for USD 0 per stay (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 25 to 35 per person
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per night
Parking
Valet parking costs USD 45 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
The Reach Resort Curio Collection by Hilton
The Reach Key West Curio Collection by Hilton
The Reach Key West, Curio Collection by Hilton Resort
Reach Waldorf Astoria
The Reach, a Waldorf Astoria Hotel Key West
Reach Resort Key West
Waldorf Astoria Key West
The Reach Key West, Curio Collection by Hilton Key West
The Reach Key West, Curio Collection by Hilton Resort Key West
Frequently asked questions
Does The Reach Key West, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, The Reach Key West, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reach Key West, Curio Collection by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at The Reach Key West, Curio Collection by Hilton?
Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Reach Key West, Curio Collection by Hilton?
Yes. Valet parking costs USD 45 per day. Electric car charging is available.
What are the check-in and check-out times at The Reach Key West, Curio Collection by Hilton?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Reach Key West, Curio Collection by Hilton and nearby?
Have fun with on-site activities such as kayaking, sailing and rowing. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reach Key West, Curio Collection by Hilton also has a private beach, a fitness centre and spa services, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near The Reach Key West, Curio Collection by Hilton?
Yes, Four Marlins offers local cuisine.
Does The Reach Key West, Curio Collection by Hilton have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Reach Key West, Curio Collection by Hilton like?
The Reach Key West, Curio Collection by Hilton is in Key West Historic District, a short 9-minute drive from Key West, FL (EYW-Key West Intl.) and 2 minutes' walk from Florida Keys Beaches. Travellers love the hotel's prime location.
The Reach Key West, Curio Collection by Hilton Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
7 January 2025
Very nice property. Modern design and upbeat. Spacious room but bathroom set up not ideal given all the space they had. AC output not great. Decent gym area. Restaurants very good. Sister property is nicer but was great being able to access their amenities.
Glen
Glen, 4-night trip
Verified Hotels.com guest review
6/10 Good
7 January 2025
Room view was not accurate. Really no view. Room faced the other rooms.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
3 January 2025
Great location, terrible customer service
Check delayed till 5.30 pm, concierge did not deliver luggage to the room for another 2 hours, we paid for a 3 bed room but housekeeping did not get the third bed ready, so ended up just with the king bed. Toilet over flushed at 4.30 in the morning flooding the bathroom, nobody attended to this till 10.30 am despite repeated requests. Housekeeping never came to dry up the toilet either. Terrible terrible guest servicing for $1500 per night charges. The hotel is badly managed with limited to no staff. The hotel needs to focus on improving customer service instead seems to be more focussed on charging abnoxious rates for terrible service. The location is brilliant but the stay was highly compromised by the services and the inconvenience throughout the stay.
Kirtika
Kirtika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Check in was very slow and very odd. The person that checked us kept saying if we didn’t like our room we could switch… for a fee. There ended being nothing wrong with the room so it seemed to be just a way to get more money above an already expensive price…the balcony door wouldn’t close but they fixed it right away… there was an issue with our cabana but they took care of that too. Restaurant was good. Beach was nice with no rocks but it was too cold to swim.
Amy
Amy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
A great getaway for couples
We loved the food at the restaurant and cocktails on the beach. The beach front is beautiful and the sand is perfect everyday. Service was great with friendly staff everywhere.
issam
issam, 2-night trip
Verified Hotels.com guest review
6/10 Good
17 December 2024
They need new mattress, my back is killing me
nicola
nicola, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Prabhjot
Prabhjot, 3-night trip
Verified Hotels.com guest review
4/10 Fair
11 December 2024
Avoid, disgraceful customer service Stay elsewhere
Not worthy of the Hilton Franchise.
The attitude of the staff was generally very poor.
Had it not have been for the intervention of Michelle Belton we'd have checked out at day 1.
There are far better hotels in Key West & this one is resting on its laurels from a by gone era.
We had some complaints & were assured the General Manager would visit us personally, he didn't make contact & wasn't available! Instead he sent a bell boy with a couple of bottles of water & some biscuits! How arrogant! Don't expect your room to be cleaned until around 7:00pm & if you dare to say you booked & paid for a room with a sea view the response could. be (as it was with us) "well if you can see the sea from your room you should think yourself lucky"! As a result of the attitude here we cancelled the bookings we had with Hilton for the remainder of our stay as a point of principle. If it's the only Hotel in Key West then choose a different destination. Avoid
Steve
Steve, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Kristi
Kristi, 7-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Matt
Matt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Wonderful place to stay, close to all that happens
Beautiful property, ocean side with wonderful food and service.
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Peter J.
Peter J., 2-night trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
Lindsey
Lindsey, 3-night trip
Verified Expedia guest review
4/10 Fair
10 October 2024
Only 1 elevators operating and was mostly out of service for the whole hotel. Had to walk up 4 flights of stairs. This is an ongoing problem and had nothing to do with weather conditions. Poorly maintained elevators. Unacceptable for what they’re room rates are. Will never stay there again
Marie
Marie, 5-night trip
Verified Expedia guest review
2/10 Poor
8 October 2024
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Return trip to the Reach. We absolutely love it and will go back. The entire staff bar were all amazing. Only had one working elevator. Funny enough, even that one did not work both when we check in and out with our luggage.
Thomas
Thomas, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
After we setlled in we went to beach,pool and top restaurant all at once that was very nice and convenient.
william
william, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
Very pleasant and responsive staff. Pool and beach very nice.
Francis
Francis, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
property well maintained and very pretty.. Be4ach was very nice, even though we were there while Hurricane Helene passed by.
Karan Murphy
Karan Murphy, 4-night romance trip
Verified Expedia guest review
8/10 Very good
2 October 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 October 2024
Shabekun
Shabekun, 1-night trip
Verified Expedia guest review
8/10 Very good
30 September 2024
Loved the private hotel beach and many things were walking distance.
Our room was way in the back of the property and was far, but when the AC broke, they upgraded to a room close to the elevator with a much better view.
Tom
Tom, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Iuliia
Iuliia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
This beautiful, romantic, quiet hotel is the Atlantic side of Key West. I Cannot say enough about the staff, their customer service is amazing and endless! The hotel is Close enough to all the shops and restaurants but yet far enough away it’s quiet. I absolutely recommend this hotel and will no doubt stay there again.
Jessica Kay
Jessica Kay, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Love that you have access to the Hilton Casa Marina amenities. That place is gorgeous and it was nice to pay the lower price at the curio and be able to use the amenities at casa Marina. Curio was walking distance to everything duvan street has to access and is one of the only properties with its own beach. The room was super spacious! Staff was attentive and friendly. Highly recommend.