The Castle Collection - 14 Cook Street offers a great location, putting you within just a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and free WiFi.
The Castle Collection - 14 Cook Street offers a great location, putting you within just a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and free WiFi.
At a glance
DONE
Property size
8 apartments
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
24-hour offsite parking within 0.4 mi (GBP 10 per day); reservations required; discounts available
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Height restrictions apply for onsite parking
24-hour offsite parking within 0.4 mi (GBP 10 per day); discounts available; reservations required
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Toaster
Electric kettle
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hair dryer
Soap
Shampoo
Towels provided
Toilet paper
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
50-inch Smart TV with digital service
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Work spaces
Desk
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Safe
Housekeeping (on request)
Iron/ironing board
Luggage storage
Virtual front desk
Location highlights
Near a train station
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
8 rooms
Fees & policies
Refundable deposits
A damage deposit of GBP 150.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge of GBP 20.00 per day
Parking
Parking is available nearby and costs GBP 10 per day (1969 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Also known as
Castle Collection 14 Cook Street Apartment Liverpool
Castle Collection 14 Cook Street Apartment
Castle Collection 14 Cook Street
Castle Collection 14 Cook
The Castle Collection 14 Cook Street
The Collection 14 Cook Street
The Castle Collection - 14 Cook Street Apartment
The Castle Collection - 14 Cook Street Liverpool
The Castle Collection - 14 Cook Street Apartment Liverpool
Frequently asked questions
Does The Castle Collection - 14 Cook Street offer free cancellation for a full refund?
Yes, The Castle Collection - 14 Cook Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Castle Collection - 14 Cook Street?
Sorry, pets aren't allowed.
Is parking offered on site at The Castle Collection - 14 Cook Street?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Castle Collection - 14 Cook Street?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Does The Castle Collection - 14 Cook Street have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around The Castle Collection - 14 Cook Street like?
The Castle Collection - 14 Cook Street is in Liverpool City Centre, a short 4-minute walk from Liverpool James Street Station and 3 minutes' walk from Liverpool ONE.
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Reviews
The Castle Collection - 14 Cook Street Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Location
9.6
Staff & service
8.8
Property conditions & facilities
Popular mentions
Apartment
Location
Shower
Bed
Room
Value
Elevator
Bathroom
Cleanliness
Booking
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
It’s my third time booking this apartment for two day trips to Liverpool for my friends and I as it’s great value. It’s a great location which enables us to walk anywhere in the city centre. There’s a discounted safe car park only 5 minutes away. And dealing with the apartment owners is easy and very friendly. Highly recommended.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Excellent facilities great location.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Clean room and comfy bed
David
David, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Fabulous. Clean, excellent facilties. All u need except a hairdryer.
Michelle
Michelle, 3-night trip
Verified
10/10 Exceptional
Apr 23, 2025
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
charles
charles, 2-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2024
Great place to stay
Clean and comfortable accommodation , layout of the amenities was great too
Sylvia
Sylvia, 4-night trip
Verified
10/10 Exceptional
Oct 6, 2024
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Denise
Denise, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Excellent
Brilliant apartment, comfortable, clean and tidy with everything you could need.
Daniella
Daniella, 4-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Tina
Tina, 2-night trip
Verified
10/10 Exceptional
May 4, 2024
Great place to stay for all acitivites in Liverpool.
Everything was in walking distance including bars, restaurants and sight seeing attractions.
A very short walk to the cavern quarter and approx 10mins to Albert dock.
Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Ellie-Mae
Ellie-Mae, 3-night trip
Verified
10/10 Exceptional
May 16, 2024
Absolutley outstanding property
This apartment was beautiful, best I have ever stayed in. Location was fantastic. Would 100% return. Thanks so so much.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 7, 2023
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.
Deborah
Deborah, 3-night trip
Verified
10/10 Exceptional
May 14, 2024
Great Place to Stay in the City Centre
This is the second time my friends and I have stayed at Cook Street. It’s a great place to base yourself as it’s in the city centre so you can walk to most attractions. The apartments are very clean, spacious and ideal for a city centre stay. The discounted Q-Park Car Park is a 5 minute walk from the apartment and was less than £10 for 24 hours. We will be looking to book again on our next trip. Highly recommended.
Mark
Mark, 1-night trip
Verified
6/10 Good
Oct 22, 2025
The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see.
Luckily there were very nice curtains and plenty of lighting options.
The bed was comfy and clean
The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants.
There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.
Candida
Candida, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2024
Home from home
Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry.
Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard!
Very quiet accommodation and very spacious. Will book again thank you.
Tracey
Tracey, 2-night trip
Verified
6/10 Good
Sep 23, 2024
Property is well located for centre of Liverpool, and is truly huge.
Decor is rather tired and dated, but it wasn’t expensive for it's size.
My disappointment stems from the fact that it doesn't look as well furnished as the photos, but what was provided was certainly suitable for our needs.
My biggest gripe was only 1 roll of toilet paper and no hand soap or shower soap/gel. Had i have known, i would have brought something with me
Peter
Peter, 1-night trip
Verified
6/10 Good
May 12, 2024
Pleasant trip with friends
The apartment was extremely spacious, 2 bedrooms and 2 bathrooms which were lovely. Bed was comfortable, better quality pillows could have improved sleep.
Location - Fab
Downside, the apartment was extremely warm/ hot there was no fan and due to the age and features of the buildings the windows were difficult to open… plus when the window was open there was a risk of a pigeon flying in. There is a pub in the basement and unfortunately some late/very early noise but for the reasonable price you cannot have it all. Also it would have been beneficial to have a discloth and or kitchen roll so sides/ table could be wiped down. Also no plug for sink so literally had to continually run water until crocks were washed.
Louise
Louise, 2-night trip
Verified
10/10 Exceptional
May 6, 2026
Easy to find and very comfortable. The location is central to everything one could hope for.
Curtis
Curtis, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Great place to stay. Close to everything. Lots of space. Good kitchen.
Alex
Alex, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Great apartment in the heart of the city, we will definitely book here again.
Michaela
Michaela, 1-night trip
Verified
8/10 Very good
Jul 16, 2023
Great location and comfortable stay.
PAULA
PAULA, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Stay here lots of times and looking forward to say again..fantastic apartments
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Everything was spot on
Nathan
Nathan, 2-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Very well maintained apartment, very close to Mathew Street and the Cavern Quarter. It has everything you need for a short or long stay. Full kitchen, large sitting area with TV and 2 very generous sized bedrooms and bathrooms. Very quick to respond to questions and a very helpful team running things behind the scenes.