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Hotel Indigo Liverpool City Centre, an IHG Hotel

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Exterior
Exterior
Standard Room, 1 Double Bed (Stocked Minibar) | Hypo-allergenic bedding, free minibar, in-room safe, desk
Breakfast, lunch and dinner served
Exterior

Overview of Hotel Indigo Liverpool City Centre, an IHG Hotel

Hotel Indigo Liverpool City Centre, an IHG Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near Liverpool ONE
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
10 Chapel Street, Liverpool, England, L3 9AG
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Liverpool City Centre
  • Liverpool ONE - 6 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Royal Albert Dock - 11 min walk
  • The Beatles Story Museum - 16 min walk
  • Cavern Club - 1 min drive
  • M&S Bank Arena - 3 min drive
  • Liverpool Empire Theatre - 2 min drive
  • ACC Liverpool - 3 min drive
  • University of Liverpool - 3 min drive
  • Anfield Stadium - 5 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 34 min drive
  • Manchester Airport (MAN) - 52 min drive
  • Moorfields Station - 4 min walk
  • James Street Station - 6 min walk
  • Liverpool Lime Street Station - 14 min walk

Restaurants

  • Cafe Lucaya - 2 min walk
  • Pret a Manger - 1 min walk
  • Ma Boyles Oyster Bar - 2 min walk
  • Puffin' Rooms - 2 min walk
  • Mangetout - 2 min walk

About this property

Hotel Indigo Liverpool City Centre, an IHG Hotel

Hotel Indigo Liverpool City Centre, an IHG Hotel puts you 0.3 mi (0.5 km) from Liverpool ONE and 0.3 mi (0.5 km) from Liverpool Pier Head Ferry Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Marco Pierre White, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. Fellow travellers say great things about the comfortable beds and breakfast.

Languages

English, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 8.00 per night; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 17.50 per person
  • Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)

Parking

  • Parking is available off-site and costs GBP 8.00 per night (0.1 mi away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

Frequently asked questions

Does Hotel Indigo Liverpool City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Liverpool City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Liverpool City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Liverpool City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Liverpool City Centre, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Liverpool City Centre, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Indigo Liverpool City Centre, an IHG Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (3-min drive) and Genting Casino (8-min drive) are both nearby.
What is there to do at Hotel Indigo Liverpool City Centre, an IHG Hotel and nearby?
Hotel Indigo Liverpool City Centre, an IHG Hotel has 2 bars and a 24-hour fitness centre.
Are there restaurants at or near Hotel Indigo Liverpool City Centre, an IHG Hotel?
Yes, there's an on-site restaurant, Marco Pierre White.
What's the area around Hotel Indigo Liverpool City Centre, an IHG Hotel like?
Hotel Indigo Liverpool City Centre, an IHG Hotel is in Liverpool City Centre, a short 4-minute walk from Moorfields Station and 11 minutes' walk from Royal Albert Dock. Our travellers say that the local area is very central.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Dennis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liverpool Indigo Hotel stay
We have visited Liverpool 4yrs ago, we really enjoyed the stay & decided to go back. Last time we stayed at a hotel next to the arena. This time we decided to stay at the Hotel Indigo, with breakfast included. We arrived around 12 noon, check in is from 3pm, but our room was available, high up on the fifth floor but we had a choice of several rooms at that time. The check in was quick, the staff very helpful & pleasant. We'd parked in the NCP car park behind the hotel, no tickets, a camera takes the registration & the hotel can apply a discount if your staying with them. We loved how close this hotel is the Liver Bird building & the Cruise ship docking station. With so much to see it's ideal for both the museums & the City centre. Our room was very good in size, a large wall mounted TV, all very clean, the shower was very refreshing & they supply a bathrobe, towels, slippers etc but we'd taken our own. The only small gripe would have been the room entry system, which is a card, it would work first time or could take more than 30 times before opening the door. We had prebooked breakfasts, which was really great stuff, cereals, fruit, juices, full English style with toast. Very quickly served & made the day easier than having to go find somewhere to start the day. Many thanks & would definitely go there again.
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Vikki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, impressive staff
Situated all of 1 minutes walk to the Pier Head, the hotel is well placed for the Albert Dock and the museums along that stretch. Main shops, restaurants and pubs are very easy to walk to also. The hotel is modern, rooms with very large comfy beds, with big screen TVs and well equipped bathrooms. Staff at reception, and in the bar area were very helpful. Altogether a hotel we'd stay at again. Parking at one third normal price was a key reason for choosing this hotel as well as the reasonable Sunday night price.
Art, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good staff
Staff were excellent throughout, especially at breakfast
Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colber, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review