Hotel Indigo Liverpool City Centre, an IHG Hotel

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Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Hotel Indigo Liverpool City Centre, an IHG Hotel

UNESCO Sustainable Travel Pledge

Hotel Indigo Liverpool City Centre, an IHG Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near Cavern Club

9.0/10 Superb

991 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
10 Chapel Street, Liverpool, England, L3 9AG
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Liverpool City Centre
  • Royal Liver Building - 5 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Cavern Club - 7 min walk
  • Museum of Liverpool - 8 min walk
  • Liverpool ONE - 9 min walk
  • Concert Square - 15 min walk
  • Walker Art Gallery - 15 min walk
  • St. George's Hall - 15 min walk
  • Beatles Story - 16 min walk
  • Liverpool Empire Theatre - 16 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 36 min drive
  • Manchester Airport (MAN) - 53 min drive
  • Moorfields Station - 4 min walk
  • James Street Station - 6 min walk
  • Liverpool Central Station - 14 min walk

About this property

Hotel Indigo Liverpool City Centre, an IHG Hotel

Hotel Indigo Liverpool City Centre, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Cavern Club and Liverpool ONE. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Marco Pierre White, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. Fellow travellers say great things about the comfortable beds and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 8.00 per night; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2011
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held showerheads
  • Height-adjustable showerheads
  • Step-free path to entrance

Languages spoken

  • English
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • LED light bulbs

Special features

Dining

Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 17.50 per person (approximately)
  • Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking is available off-site and costs GBP 8.00 per night (0.1 mi away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses solar energy.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

R d, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Liverpool 2022
The hotel is clean the staff are really helpful polite and can not do enough for you it’s our second time at this hotel we go there because it’s close enough to the city centre and all the attractions
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Breakfast
Hotel was very busy but staff on front desk were very efficient
Nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel visit
We love this hotel. But it was not the best visit. Workmen on scaffolding, toilet didn’t work, no body wash in the shower no milk for our morning tea.
1-night trip
Verified Hotels.com guest review