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Serenity by VHC Hospitality

4-star vacation home in Four Corners with outdoor pool and 24-hour fitness

  • Free WiFi and free parking

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  • Outdoor Pool
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1 / 22Serenity by VHC Hospitality
17345 Serenidad Boulevard, Clermont, 34714, FL, United States of America
8.2.Very Good.
  • It was nice having 3 bedrooms and 3 bathrooms so kids had their own spaces. The property…

    Mar 13, 2021

  • The beds are very uncomfortable. The king bed was so old. Every time my husband and I lay…

    Oct 16, 2020

See all 20 reviews

Official standards

This property advises that it adheres to SafeHome (VRMA & VRHP) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • 7 guests
  • 3 bedrooms
  • 4 beds
  • Free parking
  • Pool
  • Free WiFi
  • Gym

Property highlights

Main amenities

  • Free WiFi
  • Free self parking
  • Elevator
  • Towels provided
  • Bed sheets provided
  • Washer/dryer

What’s around

  • Lake Davenport - 4.6 mi / 7.3 km
  • Highland Reserve Golf Club - 6.4 mi / 10.3 km
  • Lake Louisa State Park - 6.5 mi / 10.4 km
  • Island H2O Live! - 7.7 mi / 12.4 km
  • ChampionsGate Golf Club - 11.4 mi / 18.3 km
  • Orange County National Golf Club - 12 mi / 19.4 km

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Enter dates for 2 guests

Guests
  • Standard Townhome, 3 Bedrooms

What’s around

Landmarks

  • Lake Davenport - 4.6 mi / 7.3 km
  • Highland Reserve Golf Club - 6.4 mi / 10.3 km
  • Lake Louisa State Park - 6.5 mi / 10.4 km
  • Island H2O Live! - 7.7 mi / 12.4 km
  • ChampionsGate Golf Club - 11.4 mi / 18.3 km
  • Orange County National Golf Club - 12 mi / 19.4 km
  • Disney's Animal Kingdom® Theme Park - 12.1 mi / 19.4 km
  • Disney's Blizzard Beach Water Park - 12.3 mi / 19.8 km
  • Disney's Winter Summerland Miniature Golf Course - 12.3 mi / 19.8 km
  • Kings Ridge South - 12.6 mi / 20.3 km

Getting around

  • Orlando International Airport (MCO) - 42 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 44 min drive
  • Kissimmee Station - 35 min drive
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17345 Serenidad Boulevard, Clermont, 34714, FL, United States of America

The home

Key facts

  • Free self parking
  • Free WiFi
  • Elevator
  • Washer/dryer

Bedrooms

  • 3 bedrooms
  • Bed sheets provided

Bathrooms

  • Towels provided

Entertainment and recreation

  • Access to 24-hour fitness center

Pool/spa

  • Access to outdoor pool

Other amenities

  • Iron/ironing board
  • Free local calls
  • Telephone

Things to know

House rules

  • Pets not allowed
  • Minimum check-in age: 21

Check-in and check-out

  • Check-in after 4:00 PM
  • Check-out before 10 AM

Special check in instructions

  • There is no front desk at this property. Guests will receive an email with check-in instructions and an access code prior to arrival. Guests can access their accommodation through a private entrance.

Fees & policies

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Travelling with others

  • Free WiFi in rooms
  • Pets not allowed

Mandatory fees

  • A damage deposit of USD 75.00 will be collected before check-in.

Policies

  • Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-in and contactless check-out are available.

    The property is kept vacant for a minimum of 24 hours between guest stays.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP).

  • This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

Also known as

  • Serenity VHC Hospitality House Clermont
  • Serenity VHC Hospitality Clermont
  • Serenity VHC Hospitality
  • Serenity by VHC Hospitality Clermont
  • Serenity by VHC Hospitality Private vacation home
  • Serenity by VHC Hospitality Private vacation home Clermont

FAQs

  • Yes, Serenity by VHC Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Diromio's Pizza & Grill (3.7 mi), Denny's (4 mi), and Kumo Japanese Restaurant (5.5 mi).
  • Serenity by VHC Hospitality has an outdoor pool and a 24-hour fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    Everything was great . But the Customer service line never works , you have to email them and that can take up to a day to get back to you

    Ashley, 6 night family trip, May 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This unique property was amazing. So spacious, relaxing, quiet, had everything my family needed to make our vacation perfect. Near everything.

    Rock, 7 night family trip, Jun 10, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    LOVED the property, it had a beautiful modern design and everything looked like the photos which I did not expect. It was clean and had everything it mentioned. I recommend to bring extra towels for the pool although 2 towels and a hand towel are provided for each bathroom (and the bathrooms were very nice). The only issue I had is they never told me that the large pool around the corner from our room ( which looked exactly like the one in the picture) was under maintenance and that we had to go to the one on the other side - which I would have been happy to go to if I knew earlier because that was an identical pool with the waterfall in the pictures. Overall good stay and would stay again at the price I purchased it at.

    3 night family trip, May 24, 2019

    Verified Expedia guest review

  • 4.0.Fair

    This place was overall disappointing for a number of reasons. First, the location is definitely not ideal if you plan on visiting Disney or any other Orlando attractions. It's a hike! Second, this place, although very roomy, was not clean. If there is one thing I cannot stand, it is paying money for unclean spaces. Dirty couch, food crumbs on the floor, hair in the shower, mold along the shower grout, hair in the bed sheets, bath tub doesn't drain nor does the master bathroom sink, stained bed linens. Ridiculous! What's worse is there are a number of "rules" they want you to follow to keep things clean and tidy (wash your dishes, take out trash, etc or there will be a fee) yet basic things like vacuuming aren't done between guest. I have no problems cleaning up after myself but the place should initially be clean. Third, there are no amenities. Drove around trying to find the larger clubhouse pool that is no where to be found. The private pool with the townhome should be called an outdoor bathtub. Fourth, the posted rules on keeping the thermostat between 75-80 degrees at all times or there will be a fee is ABSURD. Fifth, the wifi didn't work. Sixth, you don't even get a bar of soap to wash your hands. Plan on grocery shopping before you even arrive and buy everything even toilet paper. Seventh, when made aware of these issues, I was told someone from maintenance/housekeeping would come by. That didn't happen. All I can say is NEVER AGAIN!

    klatrecew, 6 night family trip, May 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    I like that the property was well kept very clean and up to date. The pool was smaller than what I thought but overall it was a very nice place

    3 night family trip, Apr 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The townhouse itself was beautiful. It had everything we needed and we enjoyed being able to cool down in the little pool.

    7 night family trip, Feb 16, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Warning to All!

    When we arrived, I thought it was hot inside the house because the thermostat was set high and nobody had been in there, but actually the air conditioner was broken. The 24 hour helpline is a JOKE! It rings and plays music for over 45 minutes, someone comes on the line, it beeps and disconnects you. Finally we were able to reach someone and I had no idea what they were saying. We had to call several times, just to be told that we should turn the unit off and open the windows. We are parents of 3 small girls, there was no way we wanted to leave our windows open in a neighborhood we didn't know anything about! I should mention, there was no cable upstairs so all of my kids ended up sleeping downstairs in a queen bed to watch t.v. Finally, on our last night, we came in from a long day at the parks to a note on the table saying 'sorry for the inconvenience, please go down the street, here's the door code'. We ended up having to go back to the first to get towels since we couldn't find any anywhere. Since our trip, we have been in touch with Fernanda, the general manager at VHC Hospitality. Very nice lady, but to this day HAS NOT made anything right. She told us she would tell Hotels.com to refund us at least 1 nights stay, but 2 months later we are still waiting to see that. She responds to emails and phone calls but I continue to have to keep checking up on the situation. I also have NEVER received my security deposit back. WARNING TO ALL, DO NOT USE THIS COMPANY!!

    Kerry, 3 night family trip, Feb 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommended

    Condo was beautiful and clean.

    Christine, 3 night family trip, Jan 17, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    DO NOT STAY HERE - RUN AWAY. NOT WORTH SAVINGS.

    1. Cleanliness and Condition: - CONS: There were several pieces of broken furniture. The blinds, those vertical pieces of plastic, several were broken in half or broken off the track all together. The walls were scuffed and marked with several stains. The carpet looked like it hadn't been refreshed or taken care of for decades. Stains all over it. There were dead bugs on the floor in just about every corner. The was NOT the one featured in the pictures, not the cool modern leather one featured, but an old carpet material with three seats and two similarly old and beaten oversized sofa chairs. The furniture, also not what was featured in pictures, but older dated and in most rooms, broken damaged and just plain NOT was featured in pictures. The sheets and bedding, were made from that polyester stuff that doesn't breath but just traps in all the heat, and in Florida, that's a big deal. Especially when the air conditioning doesn't work. All it did was make the entire second floor vibrate. It did not cool the place down. There was even a sign that said never turn the AC lower than 75. Well folks, if you've never been to Florida before, 75 in the humidity and heat, feels like 90. What is the point of an air conditioning that doesn't work? I am so glad we didn't stay there in the summer we would have been dying of heat. Also - they're doing construction in the area, so at about 7:00 am daily, there is loud banging that wakes you up, even on a Saturday.

    5 night family trip, Jan 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stylish condo at a great price!

    Property was AMAZING! The only issues were minor: hair dryer didn’t work, missing some towels, couple of slats on blinds broken. But very minor for the absolutely gorgeous and stylish condo! Will stay again!

    Kenneth, 3 night family trip, Dec 17, 2018

    Verified Hotels.com guest review

See all 20 reviews