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Lock & Key Hotel

4.0 star property
Hotel with restaurant, near Royal Albert Dock

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Photo gallery for Lock & Key Hotel

Spacious Double/Twin
Lobby
Spacious Double/Twin
Front of property
Spacious Double/Twin
In the heart of Liverpool, Lock & Key Hotel offers a warm welcome with a coffee shop, bar, and restaurant. Connect to WiFi and enjoy concierge services that make your stay extra special. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Off-site parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Spacious Double/Twin

Spacious Double/Twin

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Cozy Double

Cozy Double

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Standard Double/Twin

Standard Double/Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Private bathroom
Electric kettle
Laptop-compatible safe
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Lobby lounge

The Resident Liverpool

  • Free WiFi
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9.8 out of 10, Exceptional, 1,429 reviews
The price is €77
includes taxes & fees
27 Jul - 28 Jul
The Resident Liverpool
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About the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Royal Albert Dock - 7 min walk - 0.7 km
  • Cavern Club - 8 min walk - 0.7 km
  • The Beatles Story Museum - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Liverpool (LPL-John Lennon) - 16 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester (CEG-Hawarden) - 57 min drive
  • Liverpool Central Station - 7 min walk
  • Liverpool James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk

Restaurants

  • ‪Thoughtfully Cafe Liverpool - ‬4 min walk
  • ‪Browns Bar & Brasserie - ‬4 min walk
  • ‪The Red Lion - ‬3 min walk
  • ‪Côte - ‬4 min walk
  • ‪The Vibe - ‬4 min walk

About this property

Lock & Key Hotel

Lock & Key Hotel puts you in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Cavern Club and The Beatles Story Museum are within a 15-minute walk. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 700 ft; booking required
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Does Lock & Key Hotel offer free cancellation for a full refund?

Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lock & Key Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Lock & Key Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Lock & Key Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Lock & Key Hotel?

No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Genting Casino (9-min drive) are both nearby.

Are there restaurants at or near Lock & Key Hotel?

Yes, there's an on-site restaurant.

What's the area around Lock & Key Hotel like?

Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.

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Lock & Key Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Shower
Drinks
Boutique hotel
Restaurant
Food

What guests liked

  • Breakfast was consistently praised for its quality, taste, and variety, with many guests enjoying the full English and a la carte options. (14 reviews)
  • Parking options were convenient and discounted through Q Park, located nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location and a lovely big room and comfortable bed.
1-night trip

10/10

Quirky little room. Perfect location.
1-night trip

10/10

Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
1-night trip

8/10

Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
1-night trip

8/10

Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
2-night trip

10/10

The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
2-night trip

10/10

Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
1-night trip

10/10

Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
1-night trip

10/10

Loved our stay
2-night trip

10/10

The hotel is in a great location, everything you'd need around you. Great option for a short break in Liverpool. Room was lovely and warm slept soundly in the bed. WiFi was patchy at best, though we weren't in the room that long to use it to sky great extent. Extra mention for the staff. Meg, who checked us in, Pat, security man and the lovely cleaner that saw us in the morning were all fantastic and a credit to the hotel.
1-night trip

10/10

Really nice place to stay, very central and nice for a little get away x
2-night trip

10/10

Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
3-night trip

10/10

Lovely friendly hotel. Would happily stay again.
2-night trip

10/10

Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
3-night trip

6/10

Fantastic location, easy access to transport, restaurants and shopping. The staff are really lovely and helpful and friendly (like everyone we met in Liverpool!) it’s a great big old house and full of character, and we booked a ‘spacious room’ which was indeed spacious and comfortable, with a huge bed (very comfy). Although on top floor (stairs, no lift), there was nothing in the way of view - just brick walls - and the decor (dark grey paint/black wallpaper with colour floral pattern and mostly black carpet) made the room feel somewhat dark. Skylight in bathroom helped. Shower fabulous. Very tired looking grout/sealant in shower area (grimy and mouldy), and generally furniture tired, chipped, a bit on the shabby side. A lot of scuffed paintwork etc. no fridge in room but reception happy to let us use theirs. We had a great stay overall, just suggest a bit of a refresh.
2-night trip

8/10

Lovely hotel and staff. Rooms were comfy and clean. Great location.
1-night trip

10/10

lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
1-night trip

2/10

Staff lovely. Cold room. No natural light. Tiny sink. Nowhere to put our clothes other than hanging up. One chair. Didn’t look anything like photos. Not Worthing to have been listed on Sunday times as a good place to stay. Breakfast confusing, not given appropriate information.
2-night trip

10/10

Great room - good service and good value
1-night trip

10/10

Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
4-night trip

6/10

Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location. Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
2-night trip

10/10

The staff was really nice. The breakfast excellent egg Benedict.
2-night trip

8/10

Fab returning visit. Will be back. Location is incredible with good staff vibe. Lovely room too
1-night trip

10/10

Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
1-night trip

10/10

Great Location very friendly staff and great cafe serving excellent breakfast A few sighs of wear and tear but it wouldn’t stop me returning
1-night trip