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The Crystal Luxury Bay Resort Nusa Dua

4.0 star property
Unwind by one of two pools or treat yourself to a rejuvenating massage while taking advantage of supervised childcare services. Then enjoy breakfast together as a family.

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Photo gallery for The Crystal Luxury Bay Resort Nusa Dua

Exterior detail
2BR Penthouse Diamond | Private kitchen
2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Jacuzzi Suite Pool View | Private spa tub
Overlooking the crystal-clear waters of Bali, The Crystal Luxury Bay Resort Nusa Dua is an upscale haven that offers a warm welcome with 2 poolside bars and Le Crystal spa. Unwind in the garden, indulge in local and international cuisine at Mangroves restaurant or stay connected with in-room WiFi. Guests have praised the hotel's family-friendly atmosphere.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Rollaway/extra beds
  • Television
The current price is €87
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Loft with Plunge Pool

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
2 bedrooms
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Pool View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Suite Pool View

Jacuzzi Suite Pool View | Private spa tub

Jacuzzi Suite Pool View

Highlights

Balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bay View

Deluxe Bay View

Deluxe Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Crystal Suite

Crystal Suite

Crystal Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 76 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for 2BR Penthouse Diamond

2BR Penthouse Diamond | Private kitchen

2BR Penthouse Diamond

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • 111 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room | Bathroom

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Loft Suite with Jacuzzi

Family Loft Suite with Jacuzzi | Living area

Family Loft Suite with Jacuzzi

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 111 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Similar properties

Interior entrance

Ayodya Resort Bali

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, (1001)
The price is €138
includes taxes & fees
22 Mar - 23 Mar
Ayodya Resort Bali
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About the area

Map
Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363

What's nearby

  • Puja Mandala - 2 min drive
  • Bali Nusa Dua Convention Centre - 2 min drive
  • Bali Collection Shopping Centre - 3 min drive
  • Bali International Convention Center - 3 min drive
  • Nusa Dua Beach - 9 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪老大 Laota Restaurant - ‬3 min drive
  • ‪Nusa Dua Pizza - ‬1 min drive
  • ‪Honey & Bread Cafe - ‬6 min walk
  • ‪D'jali Cafe & Eatery - ‬2 min drive
  • ‪Puja Mandala Food Centre - ‬2 min drive

About this property

The Crystal Luxury Bay Resort Nusa Dua

When you stay at The Crystal Luxury Bay Resort Nusa Dua, you'll be within a 10-minute drive of Nusa Dua Beach and Tanjung Benoa Beach. Guests can indulge in massages at the spa, and local and international cuisine is served at Mangroves, which is open for breakfast, lunch and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers like the room service.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 214 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 70
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Le Crystal has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Mangroves – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 450000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

Is there a pool at The Crystal Luxury Bay Resort Nusa Dua?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Crystal Luxury Bay Resort Nusa Dua?

Sorry, pets aren't allowed.

Is parking offered on site at The Crystal Luxury Bay Resort Nusa Dua?

Yes, there's free self parking.

Is an airport shuttle service offered by The Crystal Luxury Bay Resort Nusa Dua?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at The Crystal Luxury Bay Resort Nusa Dua?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at The Crystal Luxury Bay Resort Nusa Dua and nearby?

The Crystal Luxury Bay Resort Nusa Dua has 2 poolside bars and a spa, as well as a fitness centre and a garden.

Are there restaurants at or near The Crystal Luxury Bay Resort Nusa Dua?

Yes, Mangroves offers local and international cuisine and poolside dining.

What's the area around The Crystal Luxury Bay Resort Nusa Dua like?

The Crystal Luxury Bay Resort Nusa Dua is in By Pass Ngurah Rai, a short 1-minute walk from Bukit Peninsula.

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The Crystal Luxury Bay Resort Nusa Dua Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Had a pretty decent 2 nights stay.
Karin, 2-night trip

2/10 Poor

This was the worst hotel I stayed at so far
Meenu Marie, 1-night trip

8/10 Very good

The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Maxine, 6-night trip

6/10 Good

We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Gregory, 6-night trip

6/10 Good

The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Joshua, 6-night trip

4/10 Fair

It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
3-night trip

6/10 Good

Christian, 5-night trip

6/10 Good

In de basis mooi penthouse maar qua hygiene en onderhoud heeft het hotel een slechte staat en heeft het veel aandacht nodig. Het personeel is niet zo vriendelijk als we gewend zijn in Bali. Er hing een nare geur in de lobby, bij het restaurant en in de hal. Zwembad beneden was prima, maar het bad op de rooftop was unsupervised en de bar was gesloten. Hotel heeft geen travel desk. Geen vier-sterrenhotel.
Varishna, 5-night trip

4/10 Fair

Ali, 2-night trip

4/10 Fair

Dansuren, 3-night trip

10/10 Exceptional

Galina, 1-night trip

2/10 Poor

Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
3-night trip

10/10 Exceptional

Best five star hotel I ever stayed.
1-night trip

4/10 Fair

I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
7-night trip

2/10 Poor

14-night trip

8/10 Very good

今回無料でスイートにアップグレードしていただけました。窓口のスタッフの方々は、英語があまり得意でない私にとても親切に対応していただけました。ここまでは120点なのですが、とても残念だったのは、他のアジアのある国の大人数のお客達が毎日とても騒々しく、朝食の場所や公共の場所でのマナーが悪く、あまりリラックスできなかったことです。仕方のない事ですが、ホテルの給仕のスタッフなどもとても疲れているように見えて、気の毒になりました。
3-night trip

4/10 Fair

Very disappointed with stay! Staff lacking. No clear process with basic room service ect! Menus lacking basic Include nye all you can eat and drink ended up with Bali belly nye day photos on site doses not clearly display property! Very cleaver photography! Very disappointed!
5-night trip

6/10 Good

3 stjerner
Fik ikke det værelse som vi skulle have til at starte med hvilket var et 2 værelses penthouse. Første efter klage og et opkald til hotels.com blev der rettet op. Synes det er uacceptabelt at de til at starte med påstod at der ikke var privat svømmebassin i penthouse selvom det stod i reservationen. Så fik et andet værelse første nat og blev opgraderet dagen efter. Hotellet trænger et at blive renoveret. Beliggenheden er ikke god. Derudover stinker hver eneste dag af kloak lugt. Det er ikke overdrevet. De kalder det Bay men det er en sump.
7-night trip

10/10 Exceptional

The food and rooms are good. The only problem is the button for the lifts, difficult in pressing
Song Koon Alan, 2-night trip

8/10 Very good

The pools were awesome. The breakfast selection could be better. Not enough vegetarian varieties and fruit selection.
Duran, 5-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

Great quality hotel, with everything that you need. Service has been top notch. Will definitely recommend and stay here again when next in Bali
3-night trip

2/10 Poor

Shereen, 6-night trip

10/10 Exceptional

La music le matin est trop fort, à partir de 6:00 donc pour les lève tard c est un vrais problème. A part sa tous est super
Haifa, 5-night trip

8/10 Very good

This was a great resort, it was beautiful and peaceful. Customer service was great and the hotel was always happy to help☺️
Aisha, 2-night trip