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Genting Hotel

Photo gallery for Genting Hotel

Front of property – evening/night
Indoor spa tub
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Genting Hotel

Genting Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention centre, near Resorts World Birmingham

9.0/10 Superb

1,003 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €116
Price available on 12/04/2023
Pendigo Way, Birmingham, England, B40 1PU

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • 18 restaurants and 5 bars/lounges
  • 3 coffee shops/cafes
  • Breakfast available
  • Casino
  • Daily housekeeping
  • Full-service spa
  • Health club
  • Indoor pool
  • Rooftop terrace
  • Room service
  • Sauna
  • Self parking
For families
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Indoor swimming pools
  • Lift
  • Off-site parking available
  • Television

Room options

About this area

What's nearby

  • On the waterfront
  • National Exhibition Centre - 18 min walk
  • Resorts World Birmingham - 1 min drive
  • University of Warwick - 22 min drive
  • Villa Park - 24 min drive
  • Drayton Manor Theme Park - 23 min drive
  • Arena Birmingham - 26 min drive
  • International Convention Centre - 27 min drive
  • The Mailbox - 26 min drive
  • Broad Street - 28 min drive
  • O2 Academy Birmingham - 28 min drive

Getting around

  • Birmingham Airport (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands Airport (EMA) - 38 min drive
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Birmingham Marston Green Station - 9 min drive
  • Birmingham International Station - 27 min walk
  • Air Rail Link Tram Stop - 25 min walk
  • Airport shuttle (surcharge)


  • Costa Coffee - 15 min drive
  • Caffè Nero - 4 min drive
  • Costa Coffee - 1 min walk
  • Sky by the Water - 3 min walk
  • Nando's - 4 min walk

About this property

Genting Hotel

Genting Hotel is only 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours) for GBP 10 per vehicle one-way. Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this upmarket hotel include 5 bars/lounges, a casino and an indoor pool. The location and comfortable guest rooms get great marks from fellow travellers.


English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms


  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 18 restaurants
  • 3 coffee shops
  • 5 bars/lounges
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Shopping
  • Ski area nearby
  • Ice skating nearby

Working away

  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • 10 casino gaming tables
  • 2 casino VIP rooms
  • 24-hour fitness centre
  • 30 casino slot machines
  • An indoor pool
  • ATM/banking
  • Built in 2015
  • Casino
  • Full-service spa
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Shopping centre on site


  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site


  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 9.95 for children
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds


  • Self-parking costs GBP 15.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
Rollaway beds are only suitable for guests aged up to 12.

Also known as

Genting Hotel Birmingham
Genting Hotel
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Does Genting Hotel offer free cancellation for a full refund?
Yes, Genting Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Genting Hotel?
As of 24 March 2023, prices found for a 1-night stay for 2 adults at Genting Hotel on 12 April 2023 start from €116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Genting Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Genting Hotel?
Yes, there's an indoor pool.
Are pets allowed at Genting Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Genting Hotel?
Yes. Self-parking costs GBP 15.00 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Genting Hotel?
Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.
What are the check-in and check-out times at Genting Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Genting Hotel?
Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.
What is there to do at Genting Hotel and nearby?
Have fun with nearby winter activities such as ice skating and skiing. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Genting Hotel?
Yes, there are 18 on-site restaurants.
What's the area around Genting Hotel like?
Genting Hotel is a short 5-minute drive from Birmingham Airport (BHX) and 18 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

lovely hotel just a shame the pool is not able to be used by children
Joanne, 2-night family trip
Verified guest review

6/10 Good

Sam, 2-night trip
Verified guest review

8/10 Very good

Great stay
It was lovely & relaxing just what I needed. Staff was lovely.
Debbie, 2-night trip
Verified guest review

10/10 Exceptional

Jon, 1-night trip
Verified guest review

10/10 Exceptional

Great hotel but book early
Great stay, only down point was the cost. We booked pretty late and demand was high, hence paying almost suite prices for a standard twin..
2-night trip
Verified guest review

10/10 Exceptional

Perfect stay
Stayed for a night to enjoy the casino. Clean, quiet room with everything you could ask for. They happily accommodated my request for a room with a bath. I’d stay here again in a heartbeat!
Sarah, 1-night trip
Verified guest review

10/10 Exceptional

A, 1-night business trip
Verified guest review

2/10 Poor

Extremely poor hotel
I already told you it was a total nightmare and disgusted to be honest and it was smelly old fusty broken switches human hair in shower and toilet and phlegm in the sink that was from a previous guest and I walked out the hotel very angry and upset and £209 a night was a complete rip off and never a 4 star hotel and if it had been called a youth hostel I would have said that was 100% correct!!! I arrived late at night and as soon as I saw the room and the filth and remains of human hair in the bathroom and shower it put me off and I felt dirtier leaving the so called hotel than when I arrived. I told the reception of my gripes and made it very clear this should never happen in a hotel especially with what they were charging. Outrageous and wonder who gave the star rating as there was nothing in the room nor its facilities that resembled a four star hotel and if I could give zero stars for hygiene and cleanliness that’s what I would have given Feel totally ripped off and very angry and expect compensation for this as I am a very good customer of and spend fortunes all over the world in top hotels as you can see by the account I would advise you to take this hotel off your list to avoid more angry customers as this hotel is a run down mess and would certainly fire there housekeeping staff Better to know the facts to avoid this feedback in the future Very unhappy customer and having to waste time writing this review DR
David, 1-night business trip
Verified guest review

10/10 Exceptional

Dawn, 1-night trip
Verified guest review

10/10 Exceptional

Nick, 1-night trip
Verified guest review