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Malmaison Birmingham

Photo gallery for Malmaison Birmingham

Indoor spa tub
Havana Signature Suite | Living area | LCD TV
Club Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of Malmaison Birmingham

Malmaison Birmingham

4.0 star property
4-star hotel with restaurant, near Broad Street

8.6/10 Fabulous

1,023 verified guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
1 Wharfside, Birmingham, England, B1 2JR

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 8 min walk
  • The Mailbox - 1 min drive
  • Bullring Shopping Centre - 3 min drive
  • University of Birmingham - 9 min drive
  • Arena Birmingham - 5 min drive
  • Cadbury World - 9 min drive
  • National Exhibition Centre - 30 min drive

Getting around

  • Birmingham Airport (BHX) - 30 min drive
  • Coventry (CVT) - 33 min drive
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham New Street Station - 8 min walk
  • Birmingham Moor Street Station - 10 min walk


  • Brewdog - 3 min walk
  • The Stable - 3 min walk
  • Cherry Reds - 3 min walk
  • Côte Brasserie - 4 min walk
  • Craven Arms - 4 min walk

About this property

Malmaison Birmingham

Malmaison Birmingham puts you 0.4 mi (0.7 km) from Broad Street. Guests can indulge in hot stone massages, aromatherapy or Ayurvedic treatments, and grab a bite to eat at The Brasserie, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this upmarket hotel. Fellow travellers say good things about the bar and central location.



Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • 24-hours off-site parking within 0.1 mi (GBP 18.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space (3034 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • Fitness centre
  • Spa services
  • Sauna


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • English

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.


The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Malbar – This cocktail bar only serves lunch.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 18 for adults and GBP 9 for children (approximately)

Children & extra beds

  • Rollaway beds are available for GBP 30 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night


  • Parking is available off-site and costs GBP 18.00 per day (0.1 mi away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.


<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Malmaison Birmingham Hotel
Malmaison Birmingham
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Does Malmaison Birmingham offer free cancellation for a full refund?
Yes, Malmaison Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Malmaison Birmingham?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 19 February 2023 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Malmaison Birmingham?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Malmaison Birmingham?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Malmaison Birmingham?
No, this hotel doesn't have a casino, but Grosvenor G Casino (12-min walk) is nearby.
What is there to do at Malmaison Birmingham and nearby?
Malmaison Birmingham has a sauna and a fitness centre.
Are there restaurants at or near Malmaison Birmingham?
Yes, The Brasserie offers local cuisine. Nearby restaurants include Côte Brasserie (4-min walk), Craven Arms (4-min walk) and Coffee Factory (4-min walk).
What's the area around Malmaison Birmingham like?
Malmaison Birmingham is in Birmingham City Centre, a short 6-minute walk from Birmingham (QQN-New Street Train Station) and 4 minutes' walk from Birmingham Christmas Market. Travellers recommend the hotel for its central location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Beautiful hotel in a prime position
Absolutely beautiful hotel and in a prime position for the town centre and Bullring. Parking is amazing, as its just next door. Rooms were a fabulous size. We had our Granddaughter with us, so we had a double, double room, which was really lovely. The bathroom is ideal as it has both a bath and a separate shower cubicle. We had only one complaint and although I didnt like to complain, I mentioned on the way out of the restaurant, that my breakfast had not been hot, just warm. By the time we checked out, that had been reported and one breakfast was taken off our bill. The staff were amazing and we will definitely be going back again, it comes highly recommended. Will try the resturant for our evening meal next time, as the food looked amazing.
1-night family trip
Verified guest review

10/10 Exceptional

Mohammed, 1-night trip
Verified guest review

4/10 Fair

Quite unfortunately unprofessional…big shame.
Room was not ready on arrival, despite arriving after the stated arrival time. Bar Manager was clearly overheard saying “I can’t f*cking be ar$ed to be here”. Overcharged for drinks. Security guards/bouncers were on their phones the whole time. Extremely unprofessional.
Rachael, 1-night trip
Verified guest review

10/10 Exceptional

Great stay
Great stay - staff- especially Ricky and Sarah were amazing - going well above and beyond - always a treat staying here. Will def be back
Susan, 1-night trip with friends
Verified guest review

10/10 Exceptional

Zoe, 1-night trip
Verified guest review

6/10 Good

not enough staff
waited for over an hour for a coffee from the bar between 8,15 and 9.45 no service as as a resident who didnt want breakfast.
A, 1-night business trip
Verified guest review

10/10 Exceptional

Antony, 1-night trip
Verified guest review

8/10 Very good

2/1/23 Stay
Overall experience was good except for the lift. Using the card to activate the lift from inside was not a good idea. It didn't activate the lift lock and we panic the bell did not work. I had to ring 999. Evening meal very limited. Not much choices. Similar choices to the Belfry would have been good. We went to the Tapas in the mall instead. Breakfast was good and different. Will definitely be back for breakfast. Nice hotel.
Nav, 1-night family trip
Verified guest review

10/10 Exceptional

Raghvir, 1-night trip
Verified guest review

10/10 Exceptional

Neville, 1-night trip
Verified guest review