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Suites You Platinum

3.0 star property
City centre apartment within walking distance of Puerta del Sol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites You Platinum

Apartment, 1 Bedroom, City View | Living area
Studio | Private kitchen
Exterior
Studio, City View | Private kitchen
View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Parking available
  • Kitchen
  • Refrigerator
  • Air conditioning
  • Non-smoking
Main amenities
  • 9 smoke-free apartments
  • Airport shuttle
  • Air conditioning
  • Luggage storage
Feel at home
  • Kitchen
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is €96
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, City View

Studio, City View | In-room dining

Studio, City View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 29 sq m
  • Studio
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 16 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Superior Studio, 1 Double Bed, Kitchen

Superior Studio, 1 Double Bed, Kitchen

Superior Studio, 1 Double Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 22 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 3 Single Beds

Studio, 3 Single Beds

Studio, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Studio
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Living area

Apartment, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Prado Museum - 5 min drive - 2.8 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
  • Madrid Principe Pio Station - 18 min walk
  • Madrid Recoletos Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 28 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 3 min walk
  • Opera Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪El Asador de Aranda - ‬1 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Steak Burguer Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Suites You Platinum

When you stay at Suites You Platinum, you'll be in a great location, within a short 10-minute walk of Gran Via and Puerta del Sol. Conveniences such as kitchens are in all apartments, along with flat-screen TVs and free WiFi. Public transportation is only a short walk: Callao Station is 2 minutes and Santo Domingo Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Arriving/Leaving

  • Check in from 2:00 PM to 7:00 PM and 2:00 PM to 7:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • Guests are required to download the property's Stay My Way mobile app before check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking within 1476 ft (EUR 20 per night), from 11:00 AM to 3:00 PM; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Fridge (mini)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Luggage storage
  • Blackout curtains
  • Mobile key entry

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 9 rooms

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

Parking

  • Parking is available nearby and costs EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Suites You Apartment Madrid
Suites You Madrid
Suites You Platinum Madrid
Suites You Platinum Apartment
Suites You Platinum Apartment Madrid

Frequently asked questions

Does Suites You Platinum offer free cancellation for a full refund?
Yes, Suites You Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Suites You Platinum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Suites You Platinum?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Suites You Platinum?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Suites You Platinum?
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Does Suites You Platinum have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
What's the area around Suites You Platinum like?
Suites You Platinum is in Madrid Centro, a short 2-minute walk from Callao Station and 3 minutes' walk from Gran Via.

Suites You Platinum Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Apartments en good condition
Emma, 5-night trip
Verified Expedia guest review

8/10 Very good

The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Jeet, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didn’t work and they didn’t attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on what’s AP, but didn’t respond.
Stephen, 3-night family trip
Verified Expedia guest review

6/10 Good

Check in was an extremely frustrating process. We landed and we’re hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions don’t indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didn’t know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldn’t answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Lucia, 2-night family trip
Verified Expedia guest review

8/10 Very good

Very accesible to restaurants, Bars and points of interest to visit.
3-night family trip
Verified Expedia guest review

2/10 Poor

Horrible experience
Firstly, the place we checked in was almost 1 mile away from the actual apartment (nobody told us about it). So, after a long flight we had to walk for 15 minutes uphill in the rain with our suitcases and my baby son 😞. The bathroom smelled a bit probably because of humidity because there was no shower door. We had to mop the whole bathroom every time we showered. The glass door broke and they never fixed it. There was no cleaning service (not even garbage pick up) for the 12 days we stayed. I had to go out and take my garbage. Just in the 5th day or so a cleaning person stoped by and left some towels.
Valerio, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

It was great. Centrally located. Check-in is a 10 minute walk from the room. Not much noise at night. Plenty of places to eat and drink around the room.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey Alan, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Skip
The office where you check in is a different address that what is listed. So you get to haul your luggage from the apartment to the office and back again. Joy. The walls are paper thin. You can hear EVERYTHING. The keys get stuck in the locks and you get threatened if you don’t return their precious keys (which we did) Do yourself a favor and skip this place and stay at the Hotel Francisco nearby. Beautiful, centrally located and awesome staff.
Verified Hotels.com guest review

6/10 Good

The Grama Bar directly below was our saving grace!
Anna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Place for short or long stay.
The location was perfect in the Puerta de Sol plaza area. We had a layover for our flight and didn't want anything to far away from the Grand Via. Just a hint look for the e-mail with directions to the office because it is not at the apartment...a short walk but it is best to take a cab to the office and you can walk to the apartment. The night life a live lots of bars, restaurants, shops and anything you can imagine near you.
Jan, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Excellent Location
Location was fantastic, right in the centre within easy walking distance of lots of attractions and restaurants/bars. We asked for a double bed and got 2 singles, and it got very noisy at night time until the early hours but it was worth it to be in such a good location. Staff at the reception were very friendly, would stay here again and recommend as long as you aren't bothered by noisy neighbours!
Verified Hotels.com guest review

8/10 Very good

Warning clients about reception localization its a great idea you have must to practice.
Verified Hotels.com guest review

2/10 Poor

Bad experience
during our 4 night stay there was continuous noise from other floors of suites also banging of doors at all times. hence we got very little sleep and this experience spoilt our trip to Madrid and came home exhausted instead of refreshed. I would not recommend anyone staying here because of the noise all night
Verified Hotels.com guest review

8/10 Very good

Very good location.
Clean, new and modern apartment. Small but comfortable for a short stay.
Verified Expedia guest review

10/10 Exceptional

Excellent location and facilities but can get nois
The stay was great and as comfortable as it gets. Very convenient to every sight in Madrid by foot. The only two drawbacks are the reception which is a 5 minute walk from the hotel/ apartment itself and when we arrived at night with the luggage and our children walking for 5 minutes with all the equipment was the last think we wanted to do. Another thing to be aware of is that it is located in a very busy pedestrian street and the "madrileños" like to party late so it can get pretty noisy in the room.
Verified Hotels.com guest review

10/10 Exceptional

Visit to Madrid
We stayed in Madrid for 5'nights. This is not a hotel. This is an appartment in the old building in th center of Madrid. It is inexpensive in comparison with the hotels in the same district, it is nice, clean remodeled appartment. The housekeeping is once a week, but if you need anything you can call and they will help you. The check- in is at the office that is in other place in a walking distance but close. The only inconvinience was that there are other tenants in the building who are not the customers of the same office. And when we stayed there was a group of young people on the first floor who were partying every night past mignight. So it was noisy.
Verified Hotels.com guest review

8/10 Very good

Madrid room
Friendly staff willing to help
Verified Hotels.com guest review

4/10 Fair

Good location, very noisy
It was very noisy.
Verified Hotels.com guest review

8/10 Very good

Pontus, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Apartamento céntrico
Apartamento muy céntrico, se trata de un piso que han reformado para dar lugar a 6 habitaciones. La entrada del piso es compartida por todos ellos. En el edificio no hay nadie resppnsable, tanta para abrir lanpuerta de la calle, como la del piso y la del apartamento, se debe usar una app y no se puede llegar antes pq la app indica que hasta las 14 horas no hay acceso. En toda mi estancia no logramos abrir la puerta de la calle con la app y tuvimos que recurrir a una llave que hay en un locker en la entrada. Las otras dos piertas sin problemas. El ascensor no funcionaba, nos lo avisaron con una semana de antelación pero me parece raro que en una semana no lo arreglen (en mi finca al día siguente vienen los técnicos). Nuestro apartamento estaba bien de tamaño aunque era interior, una ventana daba direcamente a una pared y la otra a un patio de luces. El wc estaba correcto aunque en la duña salía poco caudal de agua y la encimera de madera estaba bastante deteriorada. En cuanto al parking no está en la finca sino unas calles más abajo, nosotros reservamos en el pkg de Callao por 18.95 euros el día y está muy cerca. Creo honestamente que el apartamento es correcto pero 260 euros por una noche me parece excesivo por muy céntrico que esté.
Ricardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xiomara Rosa, 2-night trip
Verified Hotels.com guest review