H10 Puerta de Alcalá in Madrid - Book on Hotels.com

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Double Room, City View | Down duvets, minibar, in-room safe, individually furnished

Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

4-star hotel with restaurant, near El Retiro Park

9.0/10 Superb

660 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Non-smoking

Air conditioning

Bathtub

Alcala, 66, Madrid, Madrid, 28009

Guests rated this location 9.7/10 - Exceptional

Main amenities

24-hour business centre
Breakfast available
Business centre
Coffee shop/cafe
Conference centre
Daily housekeeping
Pool bar
Restaurants and bar/lounge
Room service
Seasonal outdoor pool
Terrace
UNESCO Sustainable Property

For families

Cable/satellite TV service
Daily housekeeping
Free cots/infant beds
Laundry facilities
Private bathroom
Terrace

Room options

About this area

What's nearby

In Salamanca
El Retiro Park - 3 min walk
WiZink Center - 11 min walk
Prado Museum - 18 min walk
Gran Via Street - 18 min walk
Puerta del Sol - 24 min walk
Plaza Mayor - 29 min walk
Royal Palace of Madrid - 36 min walk
Puerta de Alcalá - 1 min drive
Thyssen-Bornemisza National Museum - 2 min drive
Plaza de Santa Ana - 3 min drive

Getting around

Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive
Madrid Recoletos Station - 10 min walk
Madrid Atocha Station - 28 min walk
Atocha Cercanías Station - 28 min walk
Principe de Vergara Station - 2 min walk
Retiro Station - 5 min walk
Velazquez Station - 6 min walk

Restaurants

Horchatería Alboraya - 2 min walk
Casa Maravillas - 3 min walk
La Cabezona - 3 min walk
Casa Árabe - 3 min walk
Bentley´s Burger - 2 min walk

About this property

H10 Puerta de Alcalá

H10 Puerta de Alcalá puts you a short five-minute drive from Gran Via Street and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a snack bar/deli and a terrace. Fellow travellers like that it's only a short walk to public transportation: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Cashless transactions are available for all charges at the property

Contactless room service is available.

Safety measures

Masks available

Hand sanitiser provided

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

138 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site parking is limited
Electric vehicle charging point on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Poolside bar
Room service (limited hours)
Snack bar/deli

What to do

Bike rentals nearby

Working away

24-hour business centre
Computer station
Conference centre (1076 square feet of space)
Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
On-site car hire
Porter/bellhop
Tour/ticket assistance
Wedding services

Facilities

1 building/tower
Safe-deposit box at front desk
Seasonal outdoor pool
Terrace

Accessibility

Braille/raised signage
In-room accessibility (selected rooms)
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel

Languages

English
French
Spanish

Room amenities

Be entertained

Digital TV channels
Flat-screen television

Home comfort

Air conditioning (climate-controlled)
Minibar

Sleep well

Bed sheets provided
Blackout curtains
Down duvet
Free cot/infant bed
Pillow menu
Soundproofed rooms

What to enjoy

Individually furnished

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Reusable coffee/tea filters

Daily housekeeping
Eco-friendly cleaning products provided
In-room safe
LED light bulbs
Recycling

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:

Swimming pool

Pool, spa, & gym (if applicable)

The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.Only registered guests are allowed in the guestrooms. This property uses solar energy, plus eco-friendly cleaning products. Guests can rest easy knowing that there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted. Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

H10 Puerta Alcalá Hotel Madrid

H10 Puerta Alcalá Hotel

H10 Puerta Alcalá Madrid

H10 Puerta Alcalá

H10 Puerta de Alcalá Hotel

H10 Puerta de Alcalá Madrid

H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá offer free cancellation for a full refund?

Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at H10 Puerta de Alcalá?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Is there a pool at H10 Puerta de Alcalá?

Yes, there's a seasonal outdoor pool.

Are pets allowed at H10 Puerta de Alcalá?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at H10 Puerta de Alcalá?

Yes. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at H10 Puerta de Alcalá?

You can check in from 2:00 PM - midnight. Check-out time is noon.

Is there an on-site casino at H10 Puerta de Alcalá?

No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) and Casino Gran Via (3-min drive) are both nearby.

What is there to do at H10 Puerta de Alcalá and nearby?

Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.

Are there restaurants at or near H10 Puerta de Alcalá?

Yes, Alcala Restaurant offers international cuisine.

What's the area around H10 Puerta de Alcalá like?

H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 18 minutes' walk from Gran Via Street. Travellers give top marks for the hotel's prime location.

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness