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H10 Puerta de Alcalá

4-star hotel in Salamanca with restaurant and bar/lounge

  • Free WiFi
From
€115

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    Alcala, 66, Madrid, 28009, Madrid, Spain
    9.0.Superb.
    • In spite of the many positive things, the ultrasmall room size overshadowed everything…

      Oct 8, 2019

    • Room to small ,no tea or coffee facilities in the room ,this is disgraceful ,bed in very…

      Sep 6, 2019

    See all 307 reviews

    Official standards

    This property advises that it adheres to Safe Tourism Certified (Spain) and European Holiday Home Association (EHHA - Europe) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Property confirms they are implementing enhanced cleaning measures
    • Shield between guests and staff in main contact areas
    • Social distancing measures are in place
    • Contactless check-in is available
    • Masks are available to guests
    • Gloves are available to guests
    • Individually-wrapped food options are available
    • Guests are provided with free hand sanitizer

    Guests rated location

    Safe
    Walkable
    Dining options
    Convenient
    Shopping
    • Parking available
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 138 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • 24-hour business center

    For families

    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Blackout drapes/curtains

    What’s around

    • In Salamanca
    • El Retiro Park - 3 min walk
    • Nuevo Teatro Alcala - 4 min walk
    • Paseo de la Castellana - 8 min walk
    • National Archaeological Museum of Spain - 8 min walk
    • Puerta de Alcala - 9 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Double Room Single Use
    • Double Room, City View
    • Double Room Single Use, City View
    • Superior Room
    • Double Room, Terrace
    • Deluxe Room
    • Basic Double Room Single Use
    • Deluxe Room
    • Deluxe Room (2 adults + 1 child)
    • Superior Room (2 adults + 1 child)
    • Basic Double Room
    • Superior Room (2 adults + 2 children)
    • Superior Double Room Single Use

    What’s around

    Landmarks

    • In Salamanca
    • El Retiro Park - 3 min walk
    • Nuevo Teatro Alcala - 4 min walk
    • Paseo de la Castellana - 8 min walk
    • National Archaeological Museum of Spain - 8 min walk
    • Puerta de Alcala - 9 min walk
    • WiZink Center - 12 min walk
    • Plaza de Colon - 12 min walk
    • Paseo del Prado - 13 min walk
    • El Corte Inglés - 14 min walk
    • Crystal Palace - 15 min walk

    Getting around

    • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
    • Madrid Recoletos Station - 10 min walk
    • Atocha Cercanías Station - 28 min walk
    • Madrid Atocha Station - 29 min walk
    • Principe de Vergara Station - 2 min walk
    • Retiro Station - 5 min walk
    • Velazquez Station - 6 min walk
    map
    See on map
    Alcala, 66, Madrid, 28009, Madrid, Spain

    At a glance

    Hotel size

    • This hotel has 138 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property’s pool will be closed occasionally due to private events on the terrace.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite parking limited
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Free reception
    • Coffee/tea in a common area

    Things to do

    • Outdoor seasonal pool
    • Bicycle rentals nearby

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1076
    • Conference space size (meters) - 100
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Wheelchair-accessible path of travel

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually furnished

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs EUR 31 per day

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from May to September

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    This property uses solar energy, plus eco-friendly cleaning products.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • NH Alcalá
    • H10 Puerta Alcalá Hotel
    • H10 Puerta Alcalá Madrid
    • H10 Puerta Alcalá
    • H10 Puerta de Alcalá Madrid
    • H10 Puerta de Alcalá Hotel Madrid
    • H10 Puerta de Alcalá Hotel
    • NH Alcalá Madrid
    • NH Puerta Alcalá Hotel Madrid
    • NH Puerta Alcalá Hotel
    • NH Puerta Alcalá Madrid
    • NH Puerta Alcalá
    • Nh Alcala Hotel Madrid
    • H10 Puerta Alcalá Hotel Madrid

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
    • Yes, Alcala Restaurant offers international cuisine. Nearby restaurants include El Pimiento Verde (3-min walk), La Paloma (3-min walk), and Kabuki Wellington (4-min walk).
    • No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) and Casino Gran Via (3-min drive) are both nearby.
    • Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.
    9.0.Superb.
    • 10.0.Exceptional

      Beautiful hotel and in the perfect location. In a really nice area. Loved the roof top bar and views. Staff were lovely also. Would highly recommend.

      2 night trip with friends, Jun 13, 2019

      Verified Expedia guest review

    • 6.0.Good

      The hotel is nice, clean and modern - but our room faced an internal space on the 1st floor, so we couldn't even see the sky, just the facing walls. It's not a deal breaker but not for the claustrophobic!

      3 night romance trip, Apr 23, 2019

      Verified Expedia guest review

    • 6.0.Good

      Well located comfortable clean hotel but small rooms

      Darius, 3 night trip, Sep 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful !

      Great location! Clean, friendly staff and wonderful terrace. Totally recommend it!

      Noelle, 3 night trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Bonito hotel bien ubicado

      Bonito hotel muy bien situado. La habitación era un poco pequeña pero la cama era cómoda y estaba muy limpia. No tuvimos tiempo de disfrutar mucho del hotel porque nos fuimos enseguida

      1 night trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good place

      2 night family trip, Jul 13, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Nice and clean! Location is nice. The food and drink is very expensive though and the pool area is not welcoming.

      9 night trip, Jun 30, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      This is a large but quirky hotel with quite an individual artistic feel to it. Although they have other properties in other locations, it feels quite interesting and individual in many ways - almost like you are not staying somewhere that is part of a chain. This individual flavour appealed to us greatly. What let it down was the inconsistency of staff attitude and helpfulness. The staff on the main reception were super engaging but in contrast some of the staff in rooftop poolside restaurant and bar area were abrupt and rude. On our first day we were told we couldn’t sit at a particular table as it was reserved ( there was no sign) only to be moved two other times and eventually back to the table we started at. On check in we were given a room with two twin beds but moved to a double room when we asked. It was these little things that prevented a higher rating.

      2 night romance trip, Jun 24, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Terraza agradable en Madrid

      Nos fue perfecto súper bien ubicado en el barrio de Salamanca a una cuadra de la puerta de Alcalá y del parque del retiro, hotel chico pero muy muy agradable Con una terraza con servicio de restaurante y bar delicioso!’nn

      1 night trip, May 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing

      Nicolas, 6 night business trip, Mar 6, 2021

      Verified Hotels.com guest review

    See all 307 reviews