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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property
4-star hotel with restaurant, connected to the convention centre, near El Retiro Park

9.0/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
O'donnell 53, Madrid, Madrid, 28009
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • UNESCO Sustainable Property
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 11 min walk
  • Prado Museum - 28 min walk
  • Gran Via Street - 28 min walk
  • Puerta del Sol - 35 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 1 min drive
  • Puerta de Alcala - 2 min drive
  • Las Ventas - 8 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 11 min drive
  • Santiago Bernabeu Stadium - 16 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • Madrid Recoletos Station - 21 min walk
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk

Restaurants

  • La Tasqueria - 3 min walk
  • El Pescaíto - 4 min walk
  • La Trattoria Di Brera - 4 min walk
  • Cosme - 5 min walk
  • Taberna Laredo - 5 min walk

About this property

Novotel Madrid Center

When you stay at Novotel Madrid Center, you'll be within a 10-minute drive of Gran Via Street and El Retiro Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Eat Bar, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre. The comfortable beds and airport proximity get great marks from fellow travellers. Public transportation is only a short walk: O'Donnell Station is 6 minutes and Goya Station is 8 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 790 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

Eat Bar – This restaurant serves breakfast, brunch, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Parking

  • Self-parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (third-party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center offer free cancellation for a full refund?
Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Madrid Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Madrid Center?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Madrid Center?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Madrid Center?
Yes. Self-parking costs EUR 25 per day.
What are the check-in and check-out times at Novotel Madrid Center?
You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Novotel Madrid Center?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) is nearby.
What is there to do at Novotel Madrid Center and nearby?
Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel Madrid Center?
Yes, there's an on-site restaurant, Eat Bar. Nearby restaurants include El Pescaíto (4-min walk), La Trattoria Di Brera (4-min walk) and Cosme (5-min walk).
What's the area around Novotel Madrid Center like?
Novotel Madrid Center is in Salamanca, a short 6-minute walk from O'Donnell Station and 11 minutes' walk from El Retiro Park. Travellers say that the local area is good for shopping and very quiet.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Beatriz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vladimír, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely clean hotel in West Central Madrid
Lovely clean hotel in the west centre of Madrid, near Goya Metro station. Has a rooftop bar, sun loungers and pool (which was closed when we were there (mid-October), despite the temperature being high 20sC. There are a a lot of restaurants around, but nothing outstanding. Front desk were very friendly and helpful. Within easy walking distance of the Retiro Park and Prado Museum. In fact, the start of Gran Via at Plaza Espana is only about 30 minutes walk and a straight road from the hotel.
John, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Omar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MAYRA, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Juana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donghong, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Good location. We found bedbugs in the room. The staff took our clothes for a wash and didn’t return it for 24hours after the bedbugs were found.
Ahmed Moustafa, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Wry good hotel
Raid, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

🙂
Elmer, 3-night family trip
Verified Expedia guest review