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Novotel Madrid Center

4-star Madrid hotel with restaurant, connected to the convention center

  • Free WiFi
From
€120

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Novotel Madrid Center
  • Novotel Madrid Center
  • Pool
  • Pool
  • Novotel Madrid Center
Novotel Madrid Center. Image 1 of 93.
1 / 93Novotel Madrid Center
O'donnell 53, Madrid, 28009, Madrid, Spain
9.0.Superb.
  • I arrived late on a Saturday night (Sunday morning) at 1am. Check-in was fine, with many…

    Oct 8, 2021

  • The guys on the desk in the lobby were excellent. Helpful, knowledgeable and generous.…

    Sep 16, 2021

See all 771 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), ALLSAFE (Accor Hotels), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 790 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Salamanca
  • WiZink Center - 6 min walk
  • Nuevo Teatro Alcala - 9 min walk
  • El Retiro Park - 12 min walk
  • Paseo de la Castellana - 18 min walk
  • Puerta de Alcala - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds
  • Executive Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed, Terrace
  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Twin Room, Multiple Beds
  • Standard Room, Multiple Beds
  • Superior Twin Room, 2 Twin Beds

What’s around

Landmarks

  • In Salamanca
  • WiZink Center - 6 min walk
  • Nuevo Teatro Alcala - 9 min walk
  • El Retiro Park - 12 min walk
  • Paseo de la Castellana - 18 min walk
  • Puerta de Alcala - 19 min walk
  • National Archaeological Museum of Spain - 20 min walk
  • Crystal Palace - 20 min walk
  • Hospital de La Princesa - 20 min walk
  • San Camilo Hospital Quirón - 21 min walk
  • Plaza de Colon - 22 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Madrid Recoletos Station - 21 min walk
  • Calanas Station - 4 min drive
  • Madrid Atocha Station - 5 min drive
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk
Profile: Salamanca

Profile: Salamanca

In Salamanca, you need only glance around to spot a vision of true indulgence. The glamorous area, in the northeast, is an A-lister’s delight: it brims with upscale shopping in Milla de Oro, friendly tapas bars, and live music joints.

Catch a bullfight at the beloved arena Plaza Monumental de Toros de las Ventas. Local eateries offer plenty of versatile options, but you can just as easily enjoy a private bite on a quaint side-street café as a Michelin-quality meal at a glitzy restaurant.

map
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O'donnell 53, Madrid, 28009, Madrid, Spain

At a glance

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

ParkingPay at property

  • Self parking costs EUR 25 per day

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center Madrid
  • Novotel Madrid Center Hotel Madrid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per day.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant, Eat Bar. Nearby restaurants include El Pescaíto (4-min walk), Cosme (5-min walk), and Taberna Laredo (5-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    A short trip from the airport, close to the Metro which gives you access to the entire city . The staff were excellent and friendly. Rooms are very comfortable and spotless clean. Breakfast is superb. The plunge pool on the roof terrace is a great treat on a hot day. Looking forward to returning.

    4 night family trip, Aug 16, 2019

    Verified Ebookers guest review

  • 6.0.Good

    Great breakfast, disappointed the pool was not open

    3 night family trip, May 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel, good value and nice neighborhood

    Excellent. Great neighborhood(walk to Retiro Park) set off the street so not too noisy. Very clean. Easy check in process. Good housekeeping. Rooms facing the courtyard above the restaurant weren’t too loud but we were there during a rainy/cold spell so I could see that area being more noisy.

    Sarah, 4 night trip with friends, Apr 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, would recommend. Very modern, clean and helpful staff. Good location.

    2 night family trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just "OK" for a business hotel at $200USD/night

    3 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great stay in this hotel!

    Great stay in Madrid. I traveled with my wife and kids and we enjoyed our stay. Room was good size, huge bathroom, fast Wi-Fi and great breakfast. Also, the location is very convincente as you are few blocks away from Parco del Retiro and plaza indipendencia. Easy to reach also the center. The only thing not so great is the pool. It’s really small!.

    Jerry, 2 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good customer service, located within a ideal area of Madrid, public transport facilities nearby, great local shops, cafes and restaurants close-by.

    4 night trip, Jul 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location. Friendly staff.

    2 night family trip, Jul 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good location. Lots of places to walk to shop, eat, etc. nice people working there. Hotel just started working after 15 months, plus there are some restrictions from covid, but they really get on anything that needs done. They even open an outside temporary bar where you can relax in the evening.

    5 night family trip, Jun 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and clean rooms.Good food.Helpful staff.

    3 night family trip, Mar 3, 2020

    Verified Expedia guest review

See all 771 reviews