The staff at the front desk was pleasant, and accommodating.
Unfortunalty, the room was not clean. The hallway and room had a stale smell of smoke, even though it was a non-smoking room. There was lipstick or something red on the walls in the bathroom. The "plug" that was provided for charging phones on the bedside table was filthy inside and had not been cleaned in a long time. There was also food or something in there, but I did not take the time to look at it more closely.
The curtain rod was bent and some of the clips were missing. The desk chair was missing a castor or 2. The shelf in the closet was not hung correctly and was very unstable.
The sheets did seem clean, thankfully. I feel like the LVP (vinyl plank) in the rooms was a good choice, I am sure that helped cut down on the stale smoke smell that had permeated the carpet in the hallways.
I understand we did not spend a lot of money compared to other hotels in the area, but I did expect the room to be cleaner than it was. I know the hotel is dated, however, I could overlook some of that if it was clean and well-maintained.