Queensland Country Bank Stadium - 14 min drive - 13.6 km
Getting around
Townsville, QLD (TSV) - 18 min drive
Townsville Station - 17 min drive
Restaurants
McDonald's - 7 min walk
Subway - 7 min walk
Riverview Tavern - 16 min walk
Oporto - Townsville - 13 min walk
Grill'd - 13 min walk
About this property
Jacana Apartments
Jacana Apartments puts you within a 15-minute drive of Magnetic Island Ferry Terminal. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Pool/Spa
Outdoor pool
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
Free off-site parking
Family friendly
Cots (infant beds): AUD 20.00 per stay
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Toaster
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 coffee shop/cafe
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 40 per night
Bathrooms
Shower
Towels provided
Free toiletries
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
Flat-screen TV with premium channels
DVD player
Outdoor areas
Furnished balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Washer/dryer
Laundry facilities
Work spaces
meeting rooms
Laptop workspace
Conference centre
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Luggage storage
Vending machine
Banquet hall
Location highlights
On the river
Near the airport
In the shopping district
In the entertainment district
Things to do
Outdoor pool access neaby
Health club access nearby
Hiking/biking trails nearby
Golf nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
41 rooms
4 floors
3 buildings
Built in 2013
Traditional architecture
Fees & policies
Children & extra beds
Cots/infant beds are available for AUD 20.00 per stay
Rollaway beds are available for AUD 40 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central
Frequently asked questions
Does Jacana Apartments offer free cancellation for a full refund?
Yes, Jacana Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jacana Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Jacana Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Jacana Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Jacana Apartments?
Check-in start time: 2 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Jacana Apartments and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden. Jacana Apartments also has access to a nearby health club.
Does Jacana Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Jacana Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Jacana Apartments like?
Jacana Apartments is located by the river in Thuringowa Central, a short 2-minute walk from Riverway Lagoon and 8 minutes' walk from Willows Shopping Centre.
Jacana Apartments Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
4 September 2024
Privacy May Be an Issue for You
I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
Gary
Gary, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 August 2024
Beautiful on the water. Very noisy though.
Marie-Chantal
Marie-Chantal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Great place very practical and we enjoyed the Foxtel in the room.
Phillip
Phillip, 5-night business trip
Verified Wotif guest review
10/10 Exceptional
23 July 2024
kattie
kattie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Sarah
Sarah, 3-night family trip
Verified Lastminute guest review
10/10 Exceptional
21 July 2024
Kattie
Kattie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 June 2024
Brett
Brett, 7-night trip
Verified Wotif guest review
8/10 Very good
18 June 2024
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Egan
Egan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Location river views
Elly
Elly, 3-night family trip
Verified Expedia guest review
8/10 Very good
11 June 2024
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error.
Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit.
Also appreciated the extensive walking paths near the facility. We took long walks every day.
Robbie
Robbie, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 June 2024
It was in a great location
Shane
Shane, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
22 May 2024
Beautiful view from balcony and friendly staff.
Paarldah
Paarldah, 4-night trip
Verified Wotif guest review
8/10 Very good
13 May 2024
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Terry
Terry, 9-night romance trip
Verified Wotif guest review
8/10 Very good
5 May 2024
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
Kylie
Kylie, 3-night trip
Verified Wotif guest review
8/10 Very good
2 May 2024
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Michael
Michael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 April 2024
Russell
Russell, 4-night trip
Verified Wotif guest review
10/10 Exceptional
6 April 2024
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Ruth
Ruth, 3-night family trip
Verified Wotif guest review
6/10 Good
29 March 2024
Nick
Nick, 2-night trip
Verified Lastminute guest review
8/10 Very good
24 March 2024
Mandy
Mandy, 2-night trip
Verified Wotif guest review
10/10 Exceptional
17 March 2024
Rajah
Rajah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 March 2024
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Brenda
Brenda, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 February 2024
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Dianne
Dianne, 3-night trip
Verified Wotif guest review
6/10 Good
24 November 2023
Anupa
Anupa, 5-night trip
Verified Expedia guest review
8/10 Very good
2 November 2023
Excellent Location
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away.
The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door.
We had an undercover parking spot opposite the door to the building, which was included in the room rate.
There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee.
We would stay here again if needing accommodation in this area. Overall, it was good value.
Jodie
Jodie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2023
Fabulous location in Townsville.
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.