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NOX Lancaster Gate

4.0 star property
City centre hotel within easy reach of Kensington Gardens

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NOX Lancaster Gate

View from property
View from property
Breakfast area

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Business centre
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Similar properties

Lobby

Southgate Hotel London

Parking available
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (378)
The price is €102
includes taxes & fees
9 Jan - 10 Jan
Southgate Hotel London
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About the area

Map
25-27 Craven Road, London, England, W2 3BU

What's nearby

  • Kensington Gardens - 5 min walk - 0.5 km
  • Hyde Park - 6 min walk - 0.6 km
  • Royal Albert Hall - 20 min walk - 1.7 km
  • Portobello Road Market - 3 min drive - 1.9 km
  • Oxford Street - 5 min drive - 2.5 km

Getting around

  • Heathrow Airport (LHR) - 44 min drive
  • London (LCY-London City) - 61 min drive
  • London (LTN-Luton) - 61 min drive
  • London (STN-Stansted) - 82 min drive
  • London (SEN-Southend) - 92 min drive
  • Gatwick Airport (LGW) - 99 min drive
  • London Paddington Station - 3 min walk
  • London (QQP-Paddington Train Station) - 4 min walk
  • Marylebone Station - 19 min walk
  • Paddington Underground Station - 4 min walk
  • Lancaster Gate Underground Station - 5 min walk
  • Queensway Underground Station - 11 min walk

Restaurants

  • ‪The Lawn - ‬4 min walk
  • ‪Hilton London Paddington Dining & Drinks - ‬4 min walk
  • ‪The Mad Bishop & Bear, Paddington - ‬4 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪The Bear - ‬3 min walk

About this property

NOX Lancaster Gate

At NOX Lancaster Gate, you'll be a short five-minute drive from Hyde Park and Oxford Street. This Edwardian hotel is also a short five-minute drive from Marble Arch and Royal Albert Hall. Public transportation is only a short walk: Paddington Underground Station is 4 minutes and Lancaster Gate Underground Station is 5 minutes.

Languages

English, Greek, Latvian, Lithuanian, Russian, Slovak

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Reception hall
  • Edwardian architecture

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 50 per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 9:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 25.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

MStay 27 Hotel
27 Hotel
27 Paddington
MStay 27 Paddington
MStay 27
27 Paddington Hotel London
MStay 27 Paddington Hotel London England
27 Paddington Hotel
O Paddington
MStay 27 Paddington Hotel
NOX Lancaster Gate
NOX HOTELS Paddington
NOX Lancaster Gate Hotel
NOX Lancaster Gate London
NOX Lancaster Gate Hotel London

Frequently asked questions

Are pets allowed at NOX Lancaster Gate?
Sorry, pets aren't allowed.
Is parking offered on site at NOX Lancaster Gate?
Sorry, there's no on-site parking at NOX Lancaster Gate.
What are the check-in and check-out times at NOX Lancaster Gate?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at NOX Lancaster Gate and nearby?
Recommended spots to visit include Kensington Gardens (5-min walk) and Hyde Park (6-min walk), along with Royal Albert Hall (1 mi) and Portobello Road Market (1.1 mi).
What's the area around NOX Lancaster Gate like?
NOX Lancaster Gate is in London City Centre, a short 4-minute walk from Paddington Underground Station and 6 minutes' walk from Hyde Park.

NOX Lancaster Gate Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly and helpful staff
Michael, 2-night trip
Verified Expedia guest review

8/10 Very good

Hotel was ideal location and clean staff were friendly, only problem was we had 2 rooms booked as 4 of us went (2 couples) no staff on site and office locked at night when we got back from our night out on the first night my friend and her partner couldn't access their room the key card wouldn't work and needed a master key to open the door which we didn't have luckily we was there other wise they would have been sleeping on the corridor, we called the number on they key card provided but no one answered it, we attempted to explain to the staff in the morning but as they didn't understand English we didn't get anywhere we have since emailed to complain low and behold no response. It wouldn't stop me staying here again as the rooms are perfect for a short stay I would just make sure my card works before office is locked up and think a refund should be applied for the first night they couldn't even access the room.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were extremely helpful. Stairs were a bit annoying
1-night trip
Verified Expedia guest review

6/10 Good

Karl, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 2-night trip
Verified Hotels.com guest review

6/10 Good

Air conditioning didn’t work and it was the hottest week of the year, room service didn’t clean our room the entire stay
Rachel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Cameron, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Overnight football stay
Simple check in and out
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ellie, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not good i've been overcharge twice due to late check in. Not happy.
Elmer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, lovely room.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Our stay was so much better than expected considering we’ve booked last minute! We felt welcome from start to finish. Our room was clean and the interior looked amazing. Would definitely stay again and highly recommend! :)
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fab hotel
Great hotel, check in was friendly and accommodating! Would definitely stay again 🙂
Ellis, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Just wasnt happy with it, dusty room, no towels, weird rules that ive never come across before in hotels
2-night romance trip
Verified Expedia guest review

4/10 Fair

Needs a full refurbishment
I actually couldn't bring myself to stay there, so had to rebook another Hotel, and therefore lost my money. There was a very nice receptionist, however, I do think she had a cheek asking for a deposit to be made, when the bed and very sparse furniture looked like they came from the skip! I thought I'd booked a hostel by mistake.
There wasnt anything in the room to style, not even
Andrea, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

The lady on the reception she was very rude . Awful service
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Meshach, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I don’t have car
Atif, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

All good
Everything was great, except the wall paint that was falling off at 1 partoof the room. Had to be carefull not to get my clothes messed up
Luka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved my stay
Lovely staff. Decent checkout time of noon. House keeping was hooving outside my room at 9.30am which was a bit inconsiderate. Bed very comfy. Bathroom was very stylish. Would definitely stay again
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Most akward hotel ‘almost’ stay of my life. Didn’t end up staying the night as they didn’t deliver with the basics they promised they would offer like wi-fi connection. The first shock you get is as you walk in the “main reception” which is just a private looking office room where you sit, but it gives you the impression that you might not be in the right place. When offered to be shown to the room you actually have to leave the ‘reception building’ and go outside the street to go into another builiding some steps away. Narrow, small hallways in the main building and also to every room there. Was told there was no wi-fi like it wasn’t a bid deal, tv didn’t work either although the room looked clean and comfortable and would have stayed if everything had been fine. Went into the main building after getting a bit lost and felt like I was trapped because the exit sign doors are not clear at all, I complained about the above mentioned but they had no way of solving it and looked confused, but suggested for me TO PAY for an exterior internet provider. No more than 5 minutes in another room they offered where tv was indeed working there was a big banging coming just outside the door which at that point I was already looking for transportation to go back home. At the end after being refused one time a refund, was told I could get it to Expedia and at least the guy was nice enough to let me know about it and keeping in touch to make sure I was ok with that. Overall awful experience.
Julian, 1-night trip
Verified Expedia guest review