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ibis London Excel Docklands

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Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
Front of property
Bar (on property)
In-room safe, desk, blackout curtains, soundproofing

Overview of ibis London Excel Docklands

ibis London Excel Docklands

3.0 star property
3-star hotel with restaurant, near ExCeL Exhibition Centre
8.2 out of 10 Very good
8.2/10 Very good

1,000 verified guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is €103
Price available on 25/06/2023
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 3 min walk
  • Thames River - 25 min walk
  • O2 Arena - 38 min walk
  • London Stadium - 8 min drive
  • Queen Elizabeth Olympic Park - 8 min drive
  • Westfield Stratford City - 9 min drive
  • Brick Lane - 11 min drive
  • Tower of London - 10 min drive
  • Tower Bridge - 10 min drive
  • Sky Garden - 12 min drive

Getting around

  • London (LCY-London City) - 9 min drive
  • London (SEN-Southend) - 45 min drive
  • London (STN-Stansted) - 46 min drive
  • London (LTN-Luton) - 58 min drive
  • Gatwick Airport (LGW) - 68 min drive
  • Heathrow Airport (LHR) - 81 min drive
  • London West Ham Station - 4 min drive
  • London Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria Station - 5 min walk
  • Custom House for ExCel Station - 7 min walk
  • West Silvertown Station - 12 min walk


  • Costa Coffee - 3 min walk
  • Sandwich & Co - 3 min walk
  • Upper Deck Restaurant - 1 min walk
  • The Pyramid - 3 min walk
  • Fox - 3 min walk

About this property

ibis London Excel Docklands

Only 2.4 mi (3.8 km) from the airport, ibis London Excel Docklands puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. For a bite to eat, guests can visit FOGGS, which serves international cuisine and is open for dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: Royal Victoria Station is 5 minutes and Custom House for ExCel Station is 7 minutes.


Danish, English, French, German, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 278 rooms
  • Arranged over 8 floors


  • Check-in time from 3:00 PM until 5:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (GBP 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business centre
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Built in 2004
  • Safe-deposit box at front desk
  • Television in common areas


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


FOGGS – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day


  • Self-parking costs GBP 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis London Excel Docklands
ibis Excel Docklands
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Does ibis London Excel Docklands offer free cancellation for a full refund?
Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis London Excel Docklands?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 25 June 2023 start from €103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis London Excel Docklands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis London Excel Docklands?
Yes, pets are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis London Excel Docklands?
Yes. Self-parking costs GBP 25 per day.
What are the check-in and check-out times at ibis London Excel Docklands?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near ibis London Excel Docklands?
Yes, FOGGS offers international cuisine.
What's the area around ibis London Excel Docklands like?
Ibis London Excel Docklands is in Docklands, a short 9-minute drive from London (LCY-London City) and 3 minutes' walk from ExCeL Exhibition Centre. Travellers recommend the hotel for its quiet location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

It was amazing weekend in this hotel . Clean room and bathroom. Friendly and helpful staff.
Vladlena, 1-night trip
Verified guest review

8/10 Very good

Kevin, 1-night trip
Verified guest review

10/10 Exceptional

Charley-louise, 1-night trip
Verified guest review

8/10 Very good

Cecily, 2-night business trip
Verified guest review

8/10 Very good

1-night trip
Verified guest review

10/10 Exceptional

Was really easy to locate, extremely close to local public transport stations, check in was speedy and staff were friendly- shout out to Chloe who checked us in!
C S, 1-night trip
Verified guest review

8/10 Very good

Julia, 2-night family trip
Verified guest review

6/10 Good

Disappointed but not devastated
Decent service in the reception. However, stayed twice now and neither room has been great. Between the shower having missing parts, the curtains being stained, the body wash dispenser in the shower being empty, and the tv’s inability to connect to any devices since it uses a very out of date service, it’s disappointing. The bed itself is fine and none of it is the end of the world for a budget hotel, but you would expect the decency to at least refill dispensers and ensure the fabrics are not stained… No issues with staff at all and apart from these issues, otherwise still a decent option on a budget.
1-night trip
Verified guest review

10/10 Exceptional

Stephanie, 2-night trip
Verified guest review

8/10 Very good

room was spacious with great view of river, takes about a train and a tube to get to o2 but pretty to navigate! little bit noisy during the morning, make sure to put the do not disturb on your door or housekeeping will knock early
1-night trip
Verified guest review