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ibis London Excel Docklands

3-star hotel with restaurant, near Excel Exhibition Centre

  • Free WiFi
From
€69

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • ibis London Excel Docklands
  • ibis London Excel Docklands
  • Twin Room, 2 Twin Beds - Bathroom
  • Twin Room, 2 Twin Beds - Bathroom
  • ibis London Excel Docklands
ibis London Excel Docklands. Image 1 of 40.
1 / 40ibis London Excel Docklands
9 Western Gateway, Royal Victoria Dock, London, E16 1AB, England, United Kingdom
8.4.Very Good.
  • Nice hotel and friendly staff. No iron and ironing board available in the room or to be…

    May 21, 2019

  • I like the location of this hotel close to Royal Victoria DLR and the fact that there are…

    Feb 21, 2019

See all 312 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 278 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Docklands
  • Excel Exhibition Centre - 13 min walk
  • O2 Arena - 42 min walk
  • Queen Elizabeth Olympic Park - 3.1 mi / 5 km
  • London Stadium - 3.6 mi / 5.7 km
  • Westfield Stratford City - 3.9 mi / 6.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room, 2 Twin Beds
  • Double Room, 1 Double Bed (SweetRoom)

What’s around

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 13 min walk
  • O2 Arena - 42 min walk
  • Queen Elizabeth Olympic Park - 3.1 mi / 5 km
  • London Stadium - 3.6 mi / 5.7 km
  • Westfield Stratford City - 3.9 mi / 6.2 km
  • Brick Lane - 4.3 mi / 6.9 km
  • Financial District - 4.7 mi / 7.5 km
  • Tower of London - 4.9 mi / 7.8 km
  • Tower Bridge - 5 mi / 8.1 km
  • Liverpool Street - 5.3 mi / 8.5 km

Getting around

  • London City Airport (LCY) - 10 min drive
  • Heathrow Airport (LHR) - 85 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Stansted Airport (STN) - 40 min drive
  • London (SEN-Southend) - 45 min drive
  • Luton Airport (LTN) - 58 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria DLR Station - 5 min walk
  • Custom House Station - 7 min walk
  • West Silvertown Station - 12 min walk
map
See on map
9 Western Gateway, Royal Victoria Dock, London, E16 1AB, England, United Kingdom

At a glance

Hotel size

  • This hotel has 278 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 18 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Danish
  • English
  • French
  • German
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 10.45 for adults and GBP 5.00 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 10 per pet, per day
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs GBP 18 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

Also known as

  • Excel ibis
  • London Docklands ibis Excel
  • Accor London Excel
  • Ibis London Excel Docklands England
  • ibis London Excel Docklands Hotel
  • ibis Excel Docklands Hotel
  • ibis Excel Docklands
  • ibis London Excel Docklands Hotel
  • ibis London Excel Docklands London
  • ibis London Excel Docklands Hotel London
  • ibis Excel
  • ibis Excel Hotel
  • ibis Excel Hotel London Docklands
  • ibis Excel London Docklands
  • ibis London Docklands
  • ibis London Docklands Excel
  • ibis London Excel Docklands
  • London Docklands ibis

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 18 per day.
  • Yes, pets are welcome. There's a charge of GBP 10 per pet, per day.
  • You can check in from 2 PM - 6 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, FOGGS offers international cuisine. Nearby restaurants include Caffe Fratelli (3-min walk), Zero Sette (3-min walk), and La Barrique (4-min walk).
8.4.Very Good.
  • 10.0.Exceptional

    Glory to you and your hotel room

    Stayed for an event at the ExCel (Destination Star Trek) and was well chuffed that the hotel was about 1 minute walk to the ExCel (I do walk quick). There is a DLR tube stop right next to Excel so the hotel is easy to travel to. Room was basic but didn't feel budget. Breakfast was awesome. It had clearly been updated recently and was very pleasant. The shower was a big space and powerful. I'm tall and have very lanky limbs so I can feel confined in a small shower, but this shower was perfect. The main entrance was closed so the Novotel entrance was shared between hotels but it was not an issue.

    Dan, 2 night trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would return

    Basic but very clean, comfortable and friendly. Very expensive for what it is, but that is a function of its location.

    Hayley, 1 night trip with friends, Nov 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Rooms too warm

    No safe in room. No control of Air conditioner. Hotle kept it at 25 degrees. When I complained, they gave me a fan. No iron in my room. Lobby bar was a mess.

    Ilan, 3 night business trip, Nov 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Building Work

    The hotels is covered in scaffolding, with some quite major external work being carried out, the reception is closed and access is via an adjacent hotel. The building work is quite noisy and drilling started ay 6.30 am not the best start as I had chosen this hotel because it had a late checkout

    Darren, 1 night business trip, Oct 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Staff save the day!

    Staff at the hotel were amazing but I'm afraid the hotel is looking tired and not as pleasant as comparable hotels. View of the Thames is sensational from the eighth floor

    Matthew, 1 night business trip, Oct 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great sized room.

    Great sized room with comfy bed. Perfect location for Excel centre, o2 or London city airport.

    ADAM, 1 night trip with friends, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Marathon stay

    Started for London marathon. Very convenient.

    James, 1 night family trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not great

    Hair in bathroom - not mine. Dirty grout. Perfume on the pillows/quilt - not mine.

    Nicola, 1 night trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel was clean service was fast The only downside was the toilet room was small

    Zubair, 2 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab experience Michael the manager was so helpful really nice chap

    Gary, 1 night family trip, Aug 11, 2021

    Verified Hotels.com guest review

See all 312 reviews