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All properties in Venice, Veneto, Italy
1 room, 2 adults

Aqua Palace Hotel

4-star4 stars
Calle de la Malvasia 5492, Castello, Venice, VE, 30122, Italy

4-star hotel with bar/lounge, connected to the airport, near St. Mark's Square
  • Free buffet breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel is in an excellent location close to everything. Staff was excellent and very…Aug 22, 2019
  • Loved it. Roberto , was so helpful , indeed all the staff . Thank you guys Feb 8, 2019

Aqua Palace Hotel

from €162
  • Suite, Canal View
  • Suite
  • Double or Twin Room
  • Junior Suite
  • Junior Suite, Canal View

What’s around Aqua Palace Hotel

Landmarks

  • In Castello
  • St. Mark's Square - 3 min walk
  • Grand Canal - 3 min walk
  • St. Mark's Basilica - 3 min walk
  • Rialto Bridge - 4 min walk
  • Bridge of Sighs - 6 min walk
  • La Fenice Opera House - 7 min walk
  • Doge's Palace - 7 min walk

Getting around

  • Marco Polo Airport (VCE) - 63 min drive
  • Venice Santa Lucia Station - 23 min walk
  • Porto Marghera Station - 8 min drive
  • Venice Mestre Ospedale Station - 17 min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free dial-up Internet access in rooms

Transport

Transfers

  • Train station pick-up

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free dial-up Internet access
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Aqua Palace Hotel’s small print

Also known as

  • Aqua Palace
  • Aqua Palace Hotel Venice
  • Aqua Palace Hotel Hotel Venice
  • Aqua Palace Hotel
  • Aqua Palace Hotel Venice
  • Aqua Palace Venice
  • Hotel Aqua Palace
  • Aqua Palace Hotel Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

Optional extras

Rollaway beds are available for EUR 60 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aqua Palace Hotel

  • Does Aqua Palace Hotel offer free cancellation for a full refund?
    Yes, Aqua Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aqua Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aqua Palace Hotel?
    Sorry, there's no onsite parking at Aqua Palace Hotel.
  • Are pets allowed at Aqua Palace Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Aqua Palace Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Aqua Palace Hotel?
    Yes. Nearby restaurants include Rosticceria Gislon (3-min walk), Rossopomodoro (3-min walk), and Dal Moro's - Fresh Pasta To Go (3-min walk).

Recent reviews

Exceptional 9.4 From 249 reviews

Exceptional 10.0
Nice and comfortable stay. Hotel is in close proximity to many tourist destinations and the staff is very friendly.
Taha, us2 night trip with friends
Exceptional 10.0
You should definitely stay here
Location was brilliant, hotel was lovely and staff super friendly. One of the best places I’ve stayed at - HIGHLY recommend!
Kristie, gb2 night trip with friends
Exceptional 10.0
Stay here!
Everything was beyond our expectations, and the staff were the best out of all the hotels we stayed in on our three week trip!!!
Michael, us3 night trip with friends
Exceptional 10.0
A wonderful establishment
We loved Venice & the Aqua Palace. The room was very "Venetian" & just what you'd expect from this ancient world...lavish and beautiful. The bed was the most comfortable bed we had on our entire 10 day trip. Breakfast was the perfect combination of European continental and American "bacon & eggs." My only suggestion...do NOT get a room along the canal as the garbage barge comes along quite early every morning to pick up the daily trash. Otherwise, I highly recommend this conveniently located and lovely establishment.
Patrice, us2 night romance trip
Exceptional 10.0
Great staff very quaint , well located,
Great location , great staff
Juan jose, us3 night family trip
Exceptional 10.0
Wonderful trip
The staffs were awesome and helpful. Great Location. as glad they were able to check me in early.
Sharon, us1 night family trip
Poor 2.0
The worst location in Venice
Far from the train station. Actually far from everywhere
Ahmad, us1 night trip
Exceptional 10.0
True Venice Treasure
What a hidden gem! Very well located...close to so many beautiful things, but yet a feeling of privacy. The staff were very friendly & helpful. The accommodations amazing g! We will definitely be returning here again!
us1 night family trip
Very Good 8.0
good rooms
The rooms in this hotel are pretty large considering it is venice.The breakfast was not good at all.eat somewhere else.The rooms overlook a side canal but there was a gondola service right at the steps.location is great .very close to rialto and san marco
Shalini, in1 night trip with friends
Exceptional 10.0
Amazing stay
Amazing stay. Lovely rooms. They were exceptionally clean. The breakfast dining was delicious and service by Sylvia was amazing. We will miss her. We would stay at this location again. Location is perfect!! Family friendly. Worth the cost.
Kim, ca4 night family trip

Aqua Palace Hotel

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