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Palazzo Caracciolo Naples

4.0 star property
Hotel with indoor pool, near Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Caracciolo Naples

Indoor pool
Premium bedding, minibar, in-room safe, desk
Front of property
Breakfast, lunch and dinner served
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • 8 meeting rooms
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is €137
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

LCD TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Duplex)

LCD TV

Junior Suite, 1 King Bed (Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds (Scaramanzia)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds (Scaramanzia)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Terrace

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Single Beds (Duplex)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds (Duplex)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Nobili)

LCD TV

Junior Suite, 1 King Bed (Nobili)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Royal Continental Hotel Naples

Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (1166)
The price is €131
includes taxes & fees
13 Jan - 14 January 2025
Royal Continental Hotel Naples
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About the area

Map
Via Carbonara 112, Naples, NA, 80139

What's nearby

  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Underground - 10 min walk - 0.9 km
  • Naples National Archaeological Museum - 12 min walk - 1.0 km
  • Via Toledo - 3 min drive - 2.5 km
  • Port of Naples - 5 min drive - 4.4 km

Getting around

  • Naples International Airport (NAP) - 56 min drive
  • Naples (INP-Naples Central Rail Station) - 13 min walk
  • Naples Central Station - 13 min walk
  • Montesanto Station - 24 min walk
  • Piazza Cavour Station - 7 min walk
  • Principe Umberto Tram Stop - 9 min walk
  • Garibaldi Tram Stop - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Insolito La Pizzeria Gourmet - ‬3 min walk
  • ‪Lombardi 1892 - ‬7 min walk
  • ‪Pasticceria Capriccio di Capparelli R. - ‬2 min walk
  • ‪Caffe Foria - ‬6 min walk
  • ‪È pronto o mangià - ‬5 min walk

About this property

Palazzo Caracciolo Naples

At Palazzo Caracciolo Naples, you'll be a short five-minute drive from Spaccanapoli and Via Toledo. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool, a steam room and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Piazza Cavour Station is 7 minutes and Principe Umberto Tram Stop is 9 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 5 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 30 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle available 24 hours a day*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Use of nearby fitness centre

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1500
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way. Maximum occupancy 3)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Full-service spa
  • Sauna
  • Hot tub

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Valet parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility or hot tub

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A13CX7WUL5

Also known as

Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
Palazzo Caracciolo Napoli MGallery Collection Hotel
Palazzo Caracciolo Napoli MGallery Collection Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
m Gallery Palazzo Caracciolo Hotel Naples
Palazzo Caracciolo Napoli MGallery Sofitel Hotel
Palazzo Caracciolo Napoli MGallery Sofitel Naples
Palazzo Caracciolo Napoli MGallery Sofitel
Palazzo Caracciolo Napoli
Palazzo Caracciolo Naples Hotel
Palazzo Caracciolo Naples Naples
Palazzo Caracciolo Napoli MGallery
Palazzo Caracciolo Naples Hotel Naples

Frequently asked questions

Does Palazzo Caracciolo Naples offer free cancellation for a full refund?
Yes, Palazzo Caracciolo Naples does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Caracciolo Naples?
Yes, there's an indoor pool.
Are pets allowed at Palazzo Caracciolo Naples?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Palazzo Caracciolo Naples?
Yes. Valet parking costs EUR 30 per day.
Is an airport shuttle service offered by Palazzo Caracciolo Naples?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Palazzo Caracciolo Naples?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Palazzo Caracciolo Naples and nearby?
Palazzo Caracciolo Naples has an indoor pool and a steam room, as well as a garden.
Are there restaurants at or near Palazzo Caracciolo Naples?
Yes, there's an on-site restaurant.
What's the area around Palazzo Caracciolo Naples like?
Palazzo Caracciolo Naples is in Naples City Centre, a short 7-minute walk from Piazza Cavour Station and 7 minutes' walk from Spaccanapoli.

Palazzo Caracciolo Naples Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Fun trip!
Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
Daniel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A scam hotel not as described on website
Not at all as described. We booked the hotel because of the hot tub and sauna which I wanted to use every day. Nothing on the website explained this had to be pre-booked for a large fee, and that it would frequently be booked up. I was there for five days and we never got to use the hot tub or sauna. False advertising. Service was absolutely appalling. The room was only made up for one person, and when we asked for a second bathrobe for my partner they never provided it, after repeated requests. To top off a terrible stay, they have now charged an additional £1,100.50 to my card, 24 hours after we checked out. The total bill of £1400+ was charged to my card at check out, and after repeated calls to the hotel, they keep simply denying that they made this charge and have been very rude over the phone. So now I am having to take time after my business trip to have very rude hotel staff tell deny that this charge was made. I travel to Italy several times per year and this was simply the worse hotel experience I have ever had in 20 years of business travel to the country. Book this terrible over-priced hotel if you enjoy rude staff,outright lies about what amenities the hotel has, and being charged almost double 24 hours after check out. After hours on the phone to both my hotel and the bank, the hotel has yet to do anything to apologise, refund the £1100.50 or make any attempt to rectify this situation.
Elizabeth, 6-night business trip
Verified Hotels.com guest review

6/10 Good

David and Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The public areas, reception, bar, restaurant etc are GORGEOUS and the staff, professional, helpful and friendly. We had 3 rooms..all in theory of the same grade but one, in particular, was much larger and with large balcony. In one roon, the overhead shower was unuseable but the hand held one fine. Only 1 loo roll - a little stingy. The food - we only had bar snacks and breakfast, were excellent. The air-conditioning v efficient. The barman was a delight and he made an excellent Aperol Spritz. The area around the hotel is not one of Naples finest...we discovered much nicer and more salubrious options.
Alexandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Love this hotel. Stay here if you are in naples. I will be back....promise!!!
peter, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Naples Everyday
WE were very happy and impressed with the room and service.
Jackie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff.
Rosemary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was nice. The air is around. It was not quite so nice.
Robert John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service starting fro the front staff, restaurant, overall.
Arturo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.
Nicholas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Palazzo Caracciolo is a stunning hotel. Everywhere is immaculately clean, the rooms are nicely furnished, have great air conditioning and are very comfortable. Everything is provided for a comfortable stay and the hotel has great facilities. The staff are fantastic, very friendly and exceptionally helpful. Any queries we had, information we needed or just booking taxis were dealt with immediately and in such a helpful manner. The area the hotel is in isn't the best and occasionally my daughter and myself felt a little unsafe so used taxis all the time.
Karen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ingrid, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Seema, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tuto bene !
Laurent, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel in Naples. The staff was very helpful and accommodating. Excellent buffet breakfast! Walkable to most tourist attractions.
Jody, 2-night romance trip
Verified Expedia guest review

6/10 Good

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

perfect
SAJJAD SUDABEH SEVDA, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very nice hotel, unfortunately the surroundings are not nice due to excessive graffiti and garbage although that seems to be all over the historic area if Napoli. I would definitely recommend the hotel
Miguel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!
Deborah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would recommend to friends and family
Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional
Mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fiona, 1-night trip
Verified Expedia guest review

8/10 Very good

Kevin, 1-night trip
Verified Expedia guest review

6/10 Good

sumeet, 1-night trip
Verified Expedia guest review