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Grand Hotel Santa Lucia

Photo gallery for Grand Hotel Santa Lucia

Exterior
Terrace/patio
Deluxe Room, Sea View | Premium bedding, down duvets, in-room safe, blackout curtains
Suite | View from room
Premium bedding, down duvets, in-room safe, blackout curtains

Overview of Grand Hotel Santa Lucia

Grand Hotel Santa Lucia

4.0 star property
4-star hotel with restaurant, near Castel dell'Ovo
8.6 out of 10 Fabulous
8.6/10 Fabulous

843 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
Via Partenope 46, Naples, NA, 80121
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
  • Business centre
  • 6 meeting rooms
For families
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Historical Center
  • Castel dell'Ovo - 6 min walk
  • Piazza del Plebiscito - 14 min walk
  • Via Toledo - 15 min walk
  • Molo Beverello Port - 20 min walk
  • Via Caracciolo e Lungomare di Napoli - 27 min walk
  • Port of Naples - 29 min walk
  • Lungomare Caracciolo - 4 min drive
  • Castel Nuovo - 4 min drive
  • Teatro di San Carlo - 4 min drive
  • Royal Palace - 5 min drive

Getting around

  • Naples International Airport (NAP) - 38 min drive
  • Montesanto Station - 6 min drive
  • Naples San Giovanni Barra Station - 7 min drive
  • Napoli Marittima Station - 27 min walk
  • Chiaia - Monte di Dio Station - 10 min walk
  • San Pasquale Station - 12 min walk
  • Piazza Amedeo Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Gino Sorbillo Lievito Madre al Mare - 3 min walk
  • Antonio & Antonio - 2 min walk
  • Parthenope bar - 1 min walk
  • Regina Margherita - 1 min walk
  • Vanilla Cafè - 2 min walk

About this property

Grand Hotel Santa Lucia

Putting you in a great location, within a 15-minute walk of Castel dell'Ovo and Piazza del Plebiscito, Grand Hotel Santa Lucia offers an airport shuttle (available 24 hours) for EUR 65.00 per vehicle one-way. Guests can visit the fitness centre for a workout or grab a bite to eat at il Pavone, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the breakfast and comfortable guest rooms. Public transportation is only a short walk: Chiaia - Monte di Dio Station is 10 minutes and San Pasquale Station is 12 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, up to 40 lb per pet)
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site valet parking (EUR 25 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre (969 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1906
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Travel cot
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Continental breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Valet parking costs EUR 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia
Grand Santa Lucia Naples
Grand Santa Lucia
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

Does Grand Hotel Santa Lucia offer free cancellation for a full refund?
Yes, Grand Hotel Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Santa Lucia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel Santa Lucia?
Yes, cats and dogs stay for free, with a maximum weight of 40 lb per pet. Food and water bowls are available.
Is parking offered on site at Grand Hotel Santa Lucia?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Grand Hotel Santa Lucia?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Santa Lucia?
You can check in from 3:00 PM - anytime. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Santa Lucia and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Grand Hotel Santa Lucia?
Yes, there's an on-site restaurant, il Pavone.
Does Grand Hotel Santa Lucia have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Grand Hotel Santa Lucia like?
Grand Hotel Santa Lucia is in Historical Center, a short 6-minute walk from Castel dell'Ovo and 14 minutes' walk from Piazza del Plebiscito. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John S, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff is polite and professional and hotel is comfortable and clean
John S, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel which I would recommend highly
Mark, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The Grand Hotel Santa Lucia is the perfect Napoli getaway. Situated on the Bay, it has a priceless view of Mt. Vesuvius.
Verified Expedia guest review

10/10 Exceptional

Everything was terrific.
Verified Expedia guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elsbeth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very professional & kind!
Ellen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great views of the water! Great location to shops and dining. Helpful staff.
Jay, 2-night romance trip
Verified Orbitz guest review