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Union Hotel Penzance

2.0 star property
Penzance hotel with bar/lounge and health club

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Enjoy your visit to Penzance with a stay at Union Hotel Penzance. You can visit the health club for a workout or unwind with a drink at the bar/lounge.

Reviews

6.8 out of 10
Good

Popular amenities

  • Gym
  • Bar

Main amenities (4)

  • Health club
  • Bar/lounge
  • Terrace
  • Mini golf

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Front of property
The Pirate Inn
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Bar
8.2 out of 10, Very good, 495 reviews
The price is €82
includes taxes & fees
6 Apr - 7 Apr
The Pirate Inn
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About the area

Map
Chapel Street, Penzance, ENG, TR184AE

What's nearby

  • Egyptian House - 1 min walk - 0.0 km
  • Union Hotel - 2 min walk - 0.2 km
  • Penzance Beach - 5 min walk - 0.4 km
  • Jubilee Pool - 5 min walk - 0.4 km
  • Penzance Ferry Terminal - 6 min walk - 0.6 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 139 min drive
  • Penzance (PZC-Penzance Train Station) - 7 min walk
  • Penzance Station - 8 min walk
  • St Erth Station - 17 min drive

Restaurants

  • ‪Wren And Raven - ‬1 min walk
  • ‪Copper Fox Bar - ‬3 min walk
  • ‪Taj Mahal - ‬4 min walk
  • ‪The Globe - ‬1 min walk
  • ‪45 Queen Street - ‬1 min walk

About this property

Union Hotel Penzance

Enjoy your visit to Penzance with a stay at Union Hotel Penzance. You can visit the health club for a workout or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
DONE

Special check-in instructions

    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Property amenities

Food and drink

  • Bar/lounge

Travelling with children

  • Mini golf

What to do

  • Tennis
  • Golfing
  • Mini golf
  • Fishing

Facilities

  • Terrace
  • Health club

Fees & policies

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Union Hotel Penzance
Union Hotel
Union Penzance
Union Hotel Penzance, Cornwall
Union Hotel Penzance Hotel
Union Hotel Penzance Penzance
Union Hotel Penzance Hotel Penzance

Frequently asked questions

What is there to do at Union Hotel Penzance and nearby?

Have fun with on-site activities such as fishing, and improve your game on the tennis courts. Union Hotel Penzance also has a health club.

What's the area around Union Hotel Penzance like?

Union Hotel Penzance is a short 7-minute walk from Penzance (PZC-Penzance Train Station) and 6 minutes' walk from Penzance Ferry Terminal.

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Reviews

Union Hotel Penzance Reviews

6.8

Good

7.0

Cleanliness

8.0

Location

7.6

Staff & service

6.2

Property conditions & facilities

Reviews

Verified

8/10 Very good

Nice old hotel

Nice room with a view of the sea and St.Michael's Mount.
Verified

8/10 Very good

warm friendly hotel

Our second visit to The Union. We stayed for one week and we just love its warm and friendly atmosphere. Set in Chapel street with lots of interesting cafes and shops plus a short walk to the seafront.
Verified

4/10 Fair

Noisy hotel devoid of charm

The worst part was the noisy bar in the space below us. A very good jazz band played until a reasonable late hour. But all night long, it seemed, rowdy folk cavorted in the street below our window. Hardly the bar patrons, who were older and wiser. THEY appreciated the music that they listened to attentively.. I should add that the breakfast was fine and the breakfast server was extremely pleasant. The desk staff was, on the other hand, of the rough and (almost) ready variety.
Verified

10/10 Exceptional

Lovely Older Hotel - Full of History and Character

We stayed at the Union Hotel in Penzance for 10 days and enjoyed it thoroughly. The location was central and convenient on historic Chapel Street. The hotel itself was full of historical information about Lord Nelson and the Battle of Trafalgar. Original 20th century and contemporary paintings also added to its charm. Our room was quiet and clean with a view of the bay. The staff was friendly, helpful and full of fun. The food served at dinner time was very good. The fact that the Pub was frequented by locals as well as hotel guests made for an interesting mix that we liked.
Verified

8/10 Very good

A hotel with lots of character

This is a hotel that is somewhat run down with lots of character. Don't expect a super comfortable room with plush bed. The rooms are fairly clean but run down. The hotel is old with lots of history. The owner will spin tales of local history and the breakfast is very good. I would stay here again but it's not the kind of place you want to spend a week in.
Verified

8/10 Very good

Nice hotel in the centre of Penzance

Room ready on arrival even though we were early. Excellent breakfasts. Numerous pubs and restaurants within 5-10 minutes walking.
Verified

10/10 Exceptional

very nice hotel, in good location

I was very impressed by this hotel, for a little price got an excellent service and a comfortable room.
Verified

8/10 Very good

Name

We found the hotel to be comfortable and homely. The staff were cheerful and helpful at all times, and being right in the centre of the old town meant that we we close to all the amenities.
Verified

2/10 Poor

Dated hotel with no customer services skills

We were somewhat taken aback by the seriously dated room interior, flimsy creaky wooden stools and a bed which had gone flat on one side and had random broken springs on the other. Whilst being disappointed by the customer services skills, we needed an iron and we got one which the owner described in his own words as something Expedia wont allow me to post on this site. We read another review about the strict breakfast timings so got there in plenty of time, but someone arriving a few moments before 9:30 was actually told "as long as you only want a slice of bread, we won't have a problem"
Verified

4/10 Fair

Nice hotel close to the beach.

No shower. Too noise to sleep. It's got the parking spaces. Close to town.
Verified

8/10 Very good

Great old Inn, with ambience and best food

We liked this old inn so much stayed another night. The location was great to discover local highlights. St..Michael's Mount, Lands End etc. We had the best meal here that we have eaten in England, good breakfast with huge choice. Our room was comfortable. Felt like we were in another era. The staff helpful. The manager/owner had the best sense of humour, a lot of fun. Try it, so much cheaper than the places by the water. A 17 quid lobster meal and 10 for delicious lamb is hard to beat.
Verified

4/10 Fair

Ok, if there are no other availlalities,

Noisy neighborhood and not exactly clean, friendly staff though. Considering the price, not worth the money.
Verified

8/10 Very good

Great dog-friendly hotel and bar

Historic building in the heart of the town minutes from the sea/harbour. Very atmospheric. Room was spacious and clean. Cooked breakfast was good. Overall, good value. The food in the bar was first rate. Would have stayed extra nights if they'd had availability.
Verified

8/10 Very good

I love Penzance

The Union Hotel is in the heart of Penzance and a great place to see the rest of Cornwall from.
Verified

4/10 Fair

average dog friendly hotel

it is an old hotel with lots of history and some lovely pictures and quirky parts of bar and hotel which were nice. Unfortunately the bedrooms could do with some upgrades-nice old fashioned bed/linen and curtains but old woodchip wallpaper very dated and tired looking. we had dog with us so we were possibly in "dog friendly" room?even so -get rid of the woodchip!!! staff were polite and friendly and woman working in breakfast room was brilliant and couldnt do enough for you. Owner was bit abrupt to customers in bar area but credit where its do we had crap bar meal(veg soup-no taste & watery & jacket potato with tuna-powdery & mushy) but owner took plates away & refunded payment for meal-which was good of him we didnt ask for it. Our room was like an oven-no ventilation-window was fixed so couldnt be opened more than an inch and bathroom fan didnt work. Breakfast was good although not many tables, so if busy you had to wait (somewhere else) for table to become available-this isnt good if you have planned to go somewhere and have to wait to have breakfast. Generally it was an average hotel in an ideal location close to town & sea.
Verified

8/10 Very good

Great over night stay in central penzance

great location, charming staff, great night's stay in Penzance.
Verified

2/10 Poor

Avoid it unless you want to go to the bar til late

I'm not one to give 1 star ratings lightly but here we are. We arrived on a Saturday night at about 9pm. When we arrived we arrived to a closed front desk window with a sign saying something like "please ask for assistance from someone at the bar next door." So I set down my bag and walk into the bar, the place was packed! I had to stand at the bar waiting for service from one of the bartenders, being ignored several times because I think it was obvious I wasn't looking to buy a drink before getting served. We get the key to the room and go up. Our room reeks of smoke, really could use a fresh coat of pain and is directly above the bar and did I mention the live music? Outside our window is an interior open space where all the windows face each other, right outside our window a rotting dead bird that has been there for some time. The music and crowd was extremely loud and the music went until at least midnight or so when my body finally gave out and I finally fell asleep in spite of the noise. Not a great place to show up and be exhausted at but just fine if you want to go and then go to the bar and drink the night away I guess. It's too bad because the hotel common areas look so cool and so old world but the rooms aren't kept up nearly as well and the management definitely cares more about the bar than the hotel. It felt like some place you'd stop off the highway with a neon sign advertising their absurdly cheap rates but the problem was it wasn't cheap.
Verified

4/10 Fair

Not a good stay!

Was promised early breakfast so we could catch 7am flight to Scilly. Went to reception at 6.30am to be told we had cancelled breakfast the night before??? Room was hot because of heat wave, asked for fan but were told to buy one if we wanted one! Was promised family room for same price of double but they gave family room to late booking. No refund offered for no breakfast or loss of family room!. Very disappointed so won't recommend.
Verified

8/10 Very good

Character in spades

Full of character, but in need of some TLC. We knew what to expect and the hotel lived up to that expectation. The height of luxury it is not, but has character in spades. Enjoyed live music. Manuel(Fawlty towers) would not have been out of place. In fact I think he was there! In a good position and nice view from our room.
Verified

8/10 Very good

Good location, welcoming.

Verp pleasant stay of 2 nights. Howie, the Manager was very pleasant and helpful with information and had someone carry our bags upstairs to the 2nd f Fl. for us. Had probably the best breakfast ever here - and consistent with the same quality both days. A very old establishment, not in the best of health but comfortable and certainly adequate. Good location but very poor parking facilities. Two downsides for me was no wi-fi in the rooms (but available free in the Bar area) and the morning waiter. Most unpleasant and almost surly. After 2 mornings all we'd got was "tea, coffee and you finished with that". Not an asset to an otherwise very nice, welcoming team.
Verified

2/10 Poor

Historic hotel too run down to be enjoyable.

The service was kind and efficient, but it doesn't make up for the horrible condition of the room. The heat was unbearable, the curtains were falling down, the bathtub had scalding water that sprayed from the hose. The bed mattresses were old and too soft. It was not pleasant to return to our room after a full day in the sun.
Verified

10/10 Exceptional

Central location in a lovely town

The location is very convenient, the parking is in the back, the hotel has character, and is clean. Thew breakfast was first class, Staff adorable. We will be back.
Verified

4/10 Fair

dated but good value for money

The hotel is very dated and as we have stayed before we were aware what to expect. The extra we paid for a sea view did not disappoint and the bed was comfortable. The bathroom was the problem, whilst the bath was spacious there was no shower but push on shower attatchment but this had holes in so leaked water. The breakfast though could not be faulted with both quantity and quality an excellant full english and the option to mix and match.
Verified

8/10 Very good

Best value in Penzance

Was a bit put off on arrival but it was probably our own fault because we arrived too early. We intended just asking whether we could leave our cases and park the car but we weren't given the chance and were just told we were too early. However once we had explained everything was ok. We had a lovely room on the top floor. Granted it was a long way to climb carrying cases but its a building which dates back to 16th century so you cant expect a lift. I didn't mind as I took several times a day up and down as good exercise and the view was superb over the harbour & St Michaels Mount especially at night. It's a wonderful central location, lots of character and history. Breakfast was excellent and served in the fascinating Theatre Bar. However I would not recommend the lunchtime soup. My husband was not sure what his soup was (and he is a chef) and it was cold. Mine was fish chowder and all i can say is I didn't like it. However we will definitely stay again. We have stayed several places in Penzance and would say the Union is the best value.
Verified

8/10 Very good

Nice traditional hotel

Traditional featured hotel, convinient location, although without shower and lift