Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Venice, Veneto, Italy
1 room, 2 adults

Relais Venezia

Castello 5285 - Casselleria, Venice, VE, 30122, Italy

Romantic townhouse, steps from St. Mark's Basilica
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was brilliant location, friendly staff and overall a good experience Oct 31, 2019
  • Fantastic hotel, very friendly staff, great location close to San Mark’s place and it is…Oct 17, 2019

Relais Venezia

from €83
  • Triple Room
  • Deluxe Double or Twin Room
  • Triple Room
  • Quadruple Room
  • Apartment, 1 Bedroom, Annex Building (5th floor - no elevator)

What’s around Relais Venezia

Landmarks

  • In Castello
  • St. Mark's Square - 1 min walk
  • St. Mark's Basilica - 3 min walk
  • Bridge of Sighs - 4 min walk
  • Grand Canal - 5 min walk
  • Rialto Bridge - 6 min walk
  • Doge's Palace - 7 min walk
  • La Fenice Opera House - 8 min walk

Getting around

  • Marco Polo Airport (VCE) - 21 min drive
  • Venice Santa Lucia Station - 25 min walk
  • Porto Marghera Station - 8 min drive
  • Venice-Mestre Station - 14 min drive

At a glance

Key facts

Size

  • 10 rooms

Arriving/leaving

  • Check-in time 2 PM-6:30 PM
  • Check-out time is 11 AM
The front desk is open daily from 8:30 AM - 6:30 PM. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Library
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
More
  • In-room safe

Relais Venezia’s small print

Also known as

  • Relais Venezia
  • Relais Venezia Venice
  • Relais Venezia TownHouse
  • Relais Venezia TownHouse Venice
  • Relais Venezia Condo
  • Relais Venezia Condo Venice
  • Relais Venezia Venice
  • Relais Venezia Hotel Venice
  • Relais Venezia Hotel Venice

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Relais Venezia

  • Does Relais Venezia offer free cancellation for a full refund?
    Yes, Relais Venezia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Relais Venezia?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Relais Venezia?
    Sorry, there's no onsite parking at Relais Venezia.
  • Are pets allowed at Relais Venezia?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Relais Venezia?
    You can check in from 2 PM - 6:30 PM. Check-out time is 11 AM. Contactless check-in is available.
  • Are there restaurants at or near Relais Venezia?
    Yes. Nearby restaurants include Farini Venezia Srl (3-min walk), Restaurant Il Ridotto (3-min walk), and Ristorante Trovatore (4-min walk).
  • Is there an onsite casino at Relais Venezia?
    No, this townhouse accommodation doesn't have a casino, but Casino of Venice (17-min walk) is nearby.

Recent reviews

Superb 9.0 From 19 reviews

Exceptional 10.0
Lovely little hotel right in the heart of Venice. Slightly quirky set up and the staff are very attentive. Unusually for Venice there is a left to help you get your luggage to floors, but due to its central location, getting your luggage to the hotel can be difficult. The private taxi we booked at the airport dropped us off at St Marks and we had to use a porter to get the bags (3 suitcases) to the hotel. Going back the hotel booked one and it picked us up 10m from the hotel door. Both really expensive ways to travel, but very romantic and certainly the latter being stress free. Alternatively just pack light!!!!
gb2 night trip
Exceptional 10.0
All the staff went out of there way to make you feel welcome, everything was done with a smile. The rooms are well decorated and spotlessly clean. Minutes from san Marco square, a little tricky to find at night due to the maze of small streets but well worth it. A great hotel would definitely use again, highly recommended.
gb3 night romance trip
Exceptional 10.0
Lovely hotel - staff were very friendly and were happy to answer any questions. Hotel was nice and modern but still with quaint Venetian style. Great location near to San Marco piazza, about 5 mins walk. Room was lovely - we had the one right at the top with a sky light where you can see the tower and across all the red rooftops - beautiful! Bed comfy (although it was two singles pushed together, but that’s quite common for Europe!) and bathroom newly refurbished with a nice powerful rain head shower. Hairdryer provided in room, and although there was no kettle, they brought one up for us when we asked. Breakfast served in small lobby area, which doesn’t really have enough room for all guests but you can choose to have breakfast brought to your room for no extra cost. Breakfast had a nice selection of bread, pastries, cereals, ham, cheese, etc as well as juice and hot drinks. Thanks for a great stay - would definitely recommend to friends visiting Venice!
Jess, gb3 night trip
Poor 2.0
I don't know who would rate this hotel a 4.5! Absolutely awful. False advertising. It's a 16 ft square room with no window and way WAY over priced. Breakfast is a roll and if you ask you'll get a hard boiled egg. There are only 3 tables and we witnessed 2 couples being told to come back in 15 minutes or so. The room was clean but the shower was a plastic accordion pull thing. Don't waste your money on this one!
Louise, us2 night trip
Exceptional 10.0
Great place in Venice.
Overall this was a wonderful place to stay. The room was a very nice size and the bathroom was lovely. The staff were very friendly and helpful. It is also situated in a great location close to all the main sites.
Diane, ca1 night romance trip
Exceptional 10.0
Very accommodating staff. Directions to hotel were very helpful, making it easy to find.
ca3 night trip
Very Good 8.0
Small but lovely hotel, helpful staff, good size rooms,
au3 night trip
Very Good 8.0
60th anniversary treat
The amazing Venis can not fail to thrill, & Hotel was excellent , but the location for us was difficult given our age &mobility , we are both in our late 70,s & came to realise that although the spirit was willing the joints &a muscles took a battering with the terrain& crowds . We would love to be able to return but some how think it is beyond us . The staff at the Relais Venvenezia were superb, especially Dario , who organised a porter to take us to the water taxi to return home , would recommend this porter service both ways if your hotel like the Relais staff go that extra mile .
Bryan, gbRomance trip
Very Good 8.0
Great location
The hotel is located 2 minute walk from St Marks Square and 10 minutes from Rialto Bridge. Plenty of restaurants and coffee shops, good shopping especially for leather. The hotel is a little tough to locate initially. It’s typical of Venice hotels. It’s in the old quarter, it’s small but well decorated and stylish. The price is good for Venice. But there are issues. The reception is also the breakfast area and it’s small, 20metres x 10 and 4 tables which is insufficient for the people staying there. Most mornings I had to wait for a space. There is no restaurant facility other than breakfast. The breakfast is sparse, cheese and ham, bread, hard boiled egg, cereal and coffee. The room was pleasant and clean but no kettle or fridge. But for the money and location it’s sufficient with helpful staff.
Mike, gb6 night trip
Exceptional 10.0
Très beau séjour
Très bien situé, avec ube equipe accueillante. Nous avons passons un très beau séjour
Vanessa, fr3 night trip

Relais Venezia