Located near iconic Trafalgar Square, Raffles London at The OWO offers a luxurious retreat with dry cleaning services and 3 stylish bars. Relax in the indoor pool, indulge in a rejuvenating massage at the spa or enjoy one of the 9 on-site restaurants. With free WiFi and helpful staff always available, this hotel is perfect for unwinding after exploring nearby Big Ben.
When you stay at Raffles London at The OWO, you'll be in a fantastic location, only a five-minute walk from Trafalgar Square and Charing Cross. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 9 restaurants. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a health club. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Embankment Station is 5 minutes and Charing Cross Underground Station is 6 minutes.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), Danish, Dutch, English, French, German, Greek, Irish, Italian, Polish, Portuguese, Russian, Serbian, Spanish
At a glance
Hotel size
120 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site valet parking (GBP 70 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
9 restaurants
3 bars/lounges
Private dining
What to do
Fitness classes
Pilates classes
Yoga classes
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Romance packages
Facilities
Built in 1906
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Edwardian architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
19 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Roll-in shower
Vibrating pillow alarm
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Smooth flooring in public areas
Tile flooring in room
Hardwood flooring in room
Deep-pile carpet in room
Cobblestone flooring in public areas
Room amenities
Be entertained
IPad
55-inch Smart TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's dressing gowns and children's slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Champagne service
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Mauro Colacreco – On-site fine-dining restaurant.
Mauro's Table – On-site fine-dining restaurant. Open daily.
Saison – On-site restaurant. Open daily.
The Guards Bar and Lounge – On-site cocktail bar. Open daily.
The Drawing Room – On-site restaurant. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 45 for adults and GBP 22.50 for children
Children & extra beds
Rollaway beds are available for GBP 80.0 per night
Parking
Valet parking costs GBP 70 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay.
Also known as
Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)
Frequently asked questions
Does Raffles London at The OWO offer free cancellation for a full refund?
Yes, Raffles London at The OWO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Raffles London at The OWO?
Yes, there's an indoor pool.
Are pets allowed at Raffles London at The OWO?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Raffles London at The OWO?
Yes. Valet parking costs GBP 70 per night. Electric car charging is available.
What are the check-in and check-out times at Raffles London at The OWO?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Raffles London at The OWO and nearby?
On-site recreation at Raffles London at The OWO includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Raffles London at The OWO also has 3 bars and a health club.
Are there restaurants at or near Raffles London at The OWO?
Yes, there are 9 on-site restaurants.
What's the area around Raffles London at The OWO like?
Raffles London at The OWO is in London City Centre, a short 5-minute walk from Embankment Station and 4 minutes' walk from Trafalgar Square.
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Raffles London at The OWO Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 November 2024
Was amazing. Will definitely return
lyndsay
lyndsay, 1-night trip
10/10 Exceptional
8 July 2024
First time staying at the OWO and I have to say it did not disappoint
Mark
Mark, 1-night trip
10/10 Exceptional
15 December 2024
Fantastic
Croine
Croine, 1-night trip
10/10 Exceptional
18 May 2024
Outstanding classy new property in a classic landmark building, great service and location.
Devendra
Devendra, 2-night trip
10/10 Exceptional
8 June 2024
Beautiful hotel. Exceptionally friendly and efficient staff. Would stay again. Highly recommended.
Luisa
Luisa, 1-night trip
10/10 Exceptional
21 August 2024
Incredible hotel and likely the best I’ve stayed in. The decor and finishes are outstanding, the staff are very attentive and polite and nothing was too much trouble. Would highly recommend.
Craig
Craig, 2-night trip
10/10 Exceptional
23 June 2024
Unbelievably gorgeous property.
Sarah
Sarah, 1-night trip
10/10 Exceptional
23 November 2023
Absolutely beautiful hotel. The staff were friendly and attentive. Definitely a hotel to visit when you’re in London
Derek
Derek, 1-night trip
10/10 Exceptional
9 June 2024
Luxury stay
Service unparalleled with grandeur and class. If you want luxury then the OWO is the place.
Simon
Simon, 1-night trip
10/10 Exceptional
27 August 2024
Perfect from beginning to end
Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
jennie
jennie, 3-night trip
10/10 Exceptional
13 October 2024
Raffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
Verified traveller
2-night trip
10/10 Exceptional
1 August 2024
Amazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
Chen
Chen, 1-night trip
10/10 Exceptional
11 February 2024
Amazing from start to finish!
Perrie
Perrie, 1-night trip
10/10 Exceptional
27 January 2024
Marvellous! A gorgeous hotel with kind and helpful staff. Room is always clean and organized. Everything is organic at the breakfast, must try the green juice and coconut yogurt.
Ying Yuan
10/10 Exceptional
1 March 2024
The property and management were exceptional..
One things that would be nice is if the rooms had a sound system of some sort that could be connected to blue tooth.
Mark
Mark, 3-night trip
10/10 Exceptional
1 September 2024
One of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel
William
William, 2-night trip
10/10 Exceptional
15 April 2024
A truly 5 star experience from check in to check out. Customer service was spot on from start to finish. You are never left wondering where to go in the building, what to eat etc. As there are so many friendly customer service people to help you throughout your stay there. Friendly smiles as you walk by etc. Everything ie. The room, amenities, gym, pool and spa and general hotel interior are of very high quality and they didn't spare anything when they built the Raffles hotel. I would rate the stay and service even better than the Savoy hotel.