Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

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Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Terrace/patio
Exterior
Terrace/patio
Terrace/patio
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Connecting rooms available
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Reception fireplace
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is €90
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Mobility Accessible (Comm, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds, Mobility Accessible (Comm, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 7
  • 2 Queen Beds and 2 Double Sofa Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • Fashion Outlets of Niagara Falls - 4 min drive
  • Niagara Falls State Park - 6 min drive
  • Rainbow Bridge - 9 min drive
  • American Falls - 10 min drive
  • Cave of the Winds - 10 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 14 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • Subway
  • McDonald's
  • Olive Garden
  • Panera Bread
  • Burger King

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Fallsview Indoor Waterpark. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 29 kg per pet)
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10.00 per night)
    • On-site extended parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 183
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bella Vista Ristorante – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 9 per cent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Parking

  • Self-parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Fallsview Hotel
4 Points By Sheraton Niagara Falls Fallsview
Hotel Fallsview Plaza
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Is there a pool at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 kg per pet. A pet fee will be charged. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes. Self-parking costs USD 10.00 per night.

What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.

What is there to do at Crowne Plaza Niagara Falls NY Riverside by IHG and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside by IHG?

Yes, there's an on-site restaurant, Bella Vista Ristorante.

What's the area around Crowne Plaza Niagara Falls NY Riverside by IHG like?

Crowne Plaza Niagara Falls NY Riverside by IHG is located by the river. Popular attractions include Niagara Falls State Park, which is 6 minutes away by car. Travellers say that this hotel is in a good location.

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely Come Back
We would definitely stay here again, perhaps in the summer when we can enjoy the view more.
Nigel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jesse, 1-night trip
Verified Hotels.com guest review

6/10 Good

kimberly, 2-night trip
Verified Expedia guest review

4/10 Fair

Mattress where so bad couldn’t even sleep. Bathrooms were outdated. Front desk has massive attitude one woman in particular. Restaurant food was ok. Only great thing is the riverview. Rest I do not recommend
Raveena, 2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sreenivas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was pet friendly, but they did not say that it was a deposit until I got there should tell you upfront about the deposit for the pet
Mark, 2-night trip
Verified Expedia guest review

6/10 Good

Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.
NICKOLAS, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Bianca, 1-night trip
Verified Expedia guest review

8/10 Very good

The riverfront view is great
john, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Recommend.
Rohanie, 2-night trip
Verified Orbitz guest review

8/10 Very good

SengChee, 1-night trip
Verified Expedia guest review

4/10 Fair

It was unprofessional to not specify that you had to pay for parking and that breakfast was not included in the price. The heater and alarm clock were not working. The technician they sent was very unprofessional and incoherent. We had to complain about this to the front desk who said they can't do anything about it.
Matthew, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

eulalia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Wendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Hailey, 2-night trip
Verified Hotels.com guest review

6/10 Good

.
JO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for a couples getaway
I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.
Teresa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Canada trip 2024
The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.
Connie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gurpreet, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice for nigth close to everything
Eduardo, 1-night family trip
Verified Expedia guest review