Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
Niagara Falls Station - 14 min drive
Niagara Falls Station - 14 min drive
Niagara Falls Station - 17 min drive
Restaurants
Subway
McDonald's
Olive Garden
Panera Bread
Burger King
About this property
Crowne Plaza Niagara Falls NY Riverside by IHG
When you stay at Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be within a 10-minute drive of Niagara Falls State Park and Fallsview Indoor Waterpark. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff and restaurant.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 29 kg per pet)
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 10.00 per night)
On-site extended parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Bella Vista Ristorante – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
9 per cent destination fee will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 9 to 18 per person
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Parking
Self-parking costs USD 10.00 per night
Extended parking is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Four Points By Sheraton Niagara Falls Fallsview Hotel
4 Points By Sheraton Niagara Falls Fallsview
Hotel Fallsview Plaza
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls
Frequently asked questions
Is there a pool at Crowne Plaza Niagara Falls NY Riverside by IHG?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Niagara Falls NY Riverside by IHG?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 kg per pet. A pet fee will be charged. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Niagara Falls NY Riverside by IHG?
Yes. Self-parking costs USD 10.00 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls NY Riverside by IHG?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Niagara Falls NY Riverside by IHG?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are both nearby.
What is there to do at Crowne Plaza Niagara Falls NY Riverside by IHG and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Crowne Plaza Niagara Falls NY Riverside by IHG?
Yes, there's an on-site restaurant, Bella Vista Ristorante.
What's the area around Crowne Plaza Niagara Falls NY Riverside by IHG like?
Crowne Plaza Niagara Falls NY Riverside by IHG is located by the river.
Popular attractions include Niagara Falls State Park, which is 6 minutes away by car.
Travellers say that this hotel is in a good location.
Crowne Plaza Niagara Falls NY Riverside by IHG Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 January 2025
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Definitely Come Back
We would definitely stay here again, perhaps in the summer when we can enjoy the view more.
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Jon
Jon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 December 2024
Jesse
Jesse, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
kimberly
kimberly, 2-night trip
Verified Expedia guest review
4/10 Fair
3 November 2024
Mattress where so bad couldn’t even sleep. Bathrooms were outdated. Front desk has massive attitude one woman in particular. Restaurant food was ok. Only great thing is the riverview. Rest I do not recommend
Raveena
Raveena, 2-night family trip
Verified Expedia guest review
8/10 Very good
2 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Sreenivas
Sreenivas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2024
It was pet friendly, but they did not say that it was a deposit until I got there should tell you upfront about the deposit for the pet
Mark
Mark, 2-night trip
Verified Expedia guest review
6/10 Good
29 October 2024
Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.
NICKOLAS
NICKOLAS, 2-night romance trip
Verified Expedia guest review
4/10 Fair
29 October 2024
Bianca
Bianca, 1-night trip
Verified Expedia guest review
8/10 Very good
28 October 2024
The riverfront view is great
john
john, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Recommend.
Rohanie
Rohanie, 2-night trip
Verified Orbitz guest review
8/10 Very good
27 October 2024
SengChee
SengChee, 1-night trip
Verified Expedia guest review
4/10 Fair
26 October 2024
It was unprofessional to not specify that you had to pay for parking and that breakfast was not included in the price. The heater and alarm clock were not working. The technician they sent was very unprofessional and incoherent. We had to complain about this to the front desk who said they can't do anything about it.
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
eulalia
eulalia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 October 2024
Wendy
Wendy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Great place to stay
We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
Hailey
Hailey, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
.
JO
JO, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 October 2024
Perfect for a couples getaway
I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.
Teresa
Teresa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Canada trip 2024
The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.