Northern Beaches Bowls Club - 6 min drive - 5.6 km
Bucasia Beach - 8 min drive - 7.5 km
Mackay Base Hospital - 18 min drive - 17.5 km
Mackay Marina Village & Shipyard - 21 min drive - 18.7 km
Getting around
Mackay, QLD (MKY) - 24 min drive
Mackay Station - 21 min drive
Mapalo Station - 33 min drive
Nabilla Station - 34 min drive
Restaurants
Northern Beaches Bowls Club - 6 min drive
Andergrove Tavern - 14 min drive
McDonald's - 6 min drive
The Deck Steakhouse - 21 min drive
Debbie's Seafood - 17 min drive
About this property
The Resort @ Dolphin Heads
Situated by the ocean, The Resort @ Dolphin Heads is a great choice for a stay in Mackay. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Salt Restaurant/Bar, which serves seafood and is open for breakfast, lunch and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves.
Languages
English
At a glance
Hotel size
50 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Private picnics
Snack bar/deli
Travelling with children
Children's pool
Playground
Children's menu
Pool gate
What to do
On the beach
Beach volleyball
Access to nearby health club
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Skydiving nearby
Working away
Meeting room
Conference centre (2153 square feet of space)
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
6 buildings/towers
Built in 1990
Garden
Picnic area
Terrace
3 outdoor pools
Banquet hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
DVD player
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Food and drink
Fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Salt Restaurant/Bar – This poolside restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 22 for adults and AUD 8 to 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1 per cent
Housekeeping is offered for an extra charge
Children & extra beds
Cots/infant beds are available for AUD 30.0 per day
Rollaway beds are available for AUD 30.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number 3830574
Also known as
Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads
Frequently asked questions
Does The Resort @ Dolphin Heads offer free cancellation for a full refund?
Yes, The Resort @ Dolphin Heads does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort @ Dolphin Heads?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at The Resort @ Dolphin Heads?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Resort @ Dolphin Heads?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Resort @ Dolphin Heads?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Resort @ Dolphin Heads and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. The Resort @ Dolphin Heads also has access to a nearby health club.
Are there restaurants at or near The Resort @ Dolphin Heads?
Yes, Salt Restaurant/Bar offers al fresco dining, seafood and pool views.
Does The Resort @ Dolphin Heads have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Resort @ Dolphin Heads like?
The Resort @ Dolphin Heads is in Dolphin Heads. Popular attractions include Eimeo Beach, which is 3 minutes away by car.
The Resort @ Dolphin Heads Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
11 December 2024
Great location
Stunning location
Dated rooms
Pretty clean except throw was stained
Hard bed
Restaurant was low quality and didn’t allow the bill to be added to the room
No wifi in room despite being on the listing
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Maika
Maika, 2-night business trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Dolphin Heads Whitsunday resort
Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”.
Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee.
The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym.
Breakfast served on weekends from 8.00.
Rooms are average quite roomy but looking tired. Bed was comfy.
I thought the’resort’ in total felt a bit dead.
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Dolphin heads resort
Dolphin heads resort, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
Michael
Michael, 5-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
.
outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh
Bianca
Bianca, 1-night romance trip
Verified Wotif guest review
8/10 Very good
30 August 2024
The sea view is stunning! Very relaxing. However the room was basic and needs updating and repairs.
Jim
Jim, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
29 August 2024
View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋
Carl
Carl, 1-night trip
Verified Wotif guest review
10/10 Exceptional
29 August 2024
Rooms are dated but the view makes up for it.
Dominica
Dominica, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
28 August 2024
Great for families
Lisa
Lisa, 1-night trip
Verified Wotif guest review
8/10 Very good
26 August 2024
Beautuful location,
Resort bar and restaurant were little out dated.as some of the rooms as there were a few of us staying.
Food was great though.
Seemed a little short staffed,
Angela
Angela, 1-night trip
Verified Wotif guest review
10/10 Exceptional
26 August 2024
Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.
Constance
Constance, 2-night trip
Verified Expedia guest review
8/10 Very good
25 August 2024
Beautiful views. Lovely and peaceful. Some chairs or sun loungers would be nice in grassed areas
Donna
Donna, 2-night trip
Verified Wotif guest review
6/10 Good
25 August 2024
Loved the location, ocean view room is worth it. Could use a playground or something like that for kids. Rooms are basic but good for the $
Samantha
Samantha, 2-night family trip
Verified Wotif guest review
8/10 Very good
19 August 2024
Patricia
Patricia, 3-night trip
Verified Wotif guest review
8/10 Very good
31 July 2024
great location
Paul
Paul, 2-night trip
Verified Wotif guest review
8/10 Very good
24 July 2024
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset.
No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Rachel
Rachel, 5-night trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Amazing staff, location and food!!!
The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed).
Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon.
Also special mention to the staff, They were amazing, Very friendly and helpful!
Brad
Brad, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 July 2024
Enjoyed my stay.
Craig
Craig, 6-night trip
Verified Wotif guest review
10/10 Exceptional
10 July 2024
Lady at reception was wonderfull
Blake
Blake, 1-night trip
Verified Expedia guest review
8/10 Very good
1 July 2024
Outstanding views over the southern Whitsunday islands
Warren
Warren, 4-night romance trip
Verified Wotif guest review
6/10 Good
23 June 2024
Alison
Alison, 2-night trip
Verified Wotif guest review
8/10 Very good
23 June 2024
Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
Wendy
Wendy, 4-night romance trip
Verified Wotif guest review
10/10 Exceptional
11 June 2024
I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.