8/10 Very good
1 October 2023
Herbert
Herbert, 4-night trip
Verified Hotels.com guest review
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Uptown Palace
4-star hotel with restaurant, near Cathedral of Milan
VIP Access
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Uptown Palace
Photo gallery for Uptown Palace
Overview of Uptown Palace
8.4
Very good
Property highlights
- Airport transfer
- Free WiFi
- Parking available
- Laundry facilities
- Restaurant
- Bar
Via Santa Sofia N.10, Milan, MI, 20122
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Room service
- Business centre
- 5 meeting rooms
- Airport shuttle
- Limo/town car service
- 24-hour front desk
- Front desk safe
- Snack bar/deli
- Laundry service
For families
- Children stay free
- Rollaway/extra beds
- Premium TV channels
- Daily housekeeping
- Coffee/tea maker
- Blackout curtains
Room options
View all photos for Deluxe Double Room Single Use
Deluxe Double Room Single Use
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
View all photos for Superior Double Room Single Use
Superior Double Room Single Use
View all photos for Junior Suite
Junior Suite
View all photos for Deluxe Room
Deluxe Room
View all photos for Single Room, Accessible
Single Room, Accessible
View all photos for Superior Room
Superior Room
View all photos for Standard Double or Twin Room
Standard Double or Twin Room
View all photos for Suite (Duomo view)
Suite (Duomo view)
View all photos for Presidential Suite (Duomo view)
Presidential Suite (Duomo view)
About this area
What's nearby
- In Milan Centre
- Bocconi University - 10 min walk
- Cathedral of Milan - 11 min walk
- Piazza del Duomo - 11 min walk
- Galleria Vittorio Emanuele II - 15 min walk
- Teatro alla Scala - 17 min walk
- Via Montenapoleone Fashion District - 2 min drive
- Porta Venezia - 3 min drive
- Corso Buenos Aires - 4 min drive
- Pinacoteca di Brera - 4 min drive
- Leonardo da Vinci Museum of Science and Technology - 6 min drive
Getting around
Restaurants
- Pizza Am - 6 min walk
- PIZ Milano - 11 min walk
- El Porteno - 11 min walk
- Hana - 9 min walk
- Lacerba - 9 min walk
About this property
Uptown Palace
Languages
English, French, German, Italian, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.
At a glance
Hotel size
- 165 rooms
- Arranged over 12 floors
Arriving/Leaving
- Check-in time from 2 PM until midnight
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
- Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Off-site parking within 2625 ft (EUR 23 per night); discounts available
Transfers
- Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's menu
Working away
- Business centre
- 5 meeting rooms
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 2011
- Safe-deposit box at front desk
Accessibility
- Wheelchair-accessible
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
Room amenities
Be entertained
- 32-inch flat-screen TV
- Premium satellite channels
- First-run films
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
Sleep well
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Rollaway/extra bed (surcharge)
What to enjoy
- Individually furnished
Freshen up
- Shower only
- Bidet
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Dining
Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
- Airport shuttle service is offered for an extra charge of EUR 100 per person (return)
Children & extra beds
- Rollaway beds are available for EUR 50.0 per night
- Airport shuttle service for children up to age 18 costs EUR 100 (return)
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
- Parking is available nearby and costs EUR 23 per night (2625 ft away)
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Uptown Palace Hotel Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan
Frequently asked questions
Reviews
8.4
Very good
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 September 2023
Good hotel
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2023
Orit
Orit, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2023
esi
esi, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 September 2023
Ehhh…
Len
Len, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2023
Rosemary