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Phoenix Hotel

3.5 star property
Victorian hotel with restaurant, near Hyde Park

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Photo gallery for Phoenix Hotel

Exterior
Reception
1 bedroom, in-room safe, desk, blackout curtains
Restaurant
Reception
Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is €141
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double

Small Double

Small Double

8.2 out of 10
Very good
(25 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

8.2 out of 10
Very good
(51 reviews)

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Front of property

London House Hotel

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.6 out of 10, Excellent, 1,002 reviews
The price is €166
includes taxes & fees
4 Aug - 5 Aug
London House Hotel
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About the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Hyde Park - 13 min walk - 1.2 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Marble Arch - 4 min drive - 2.3 km
  • Royal Albert Hall - 5 min drive - 2.4 km
  • Oxford Street - 6 min drive - 2.9 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • London (LTN-Luton) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London (LCY-London City) - 65 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

When you stay at Phoenix Hotel, you'll be within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also a short five-minute drive from Hyde Park and Kensington High Street. Fellow travellers like that it's only a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Phoenix Hotel London
Phoenix Hotel
Phoenix London
Phoenix Hotel Hotel
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no on-site parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an on-site restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travellers love the hotel's prime location.

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Phoenix Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Value
Air conditioning

What guests liked

  • Breakfast options were plentiful and well worth the price. (46 reviews)
  • The property's location offers a wide range of dining options within walking distance. (7 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel.

Nice hotel, convenient, quiet location. I stayed in a single room, fairly small but clean and everything I required. Good value for London.
1-night trip

10/10 Exceptional

Very friendly staff
Knut, 2-night trip

8/10 Very good

Hotel was affordable, clean, and sufficient. All hotels in London are overpriced but this hotel was reasonable compare to other hotels, although far too expensive if it was located outside of London. hotel is clean so if you are looking for affordable, clean, safe hotel, this is the place to go to.
Keiji, 3-night trip

10/10 Exceptional

Relaxing and Wonderful.

The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you!
Cassie, 2-night trip

6/10 Good

Great location
Navdeep, 1-night trip

10/10 Exceptional

Great breakfast, excellent customer service ☺️
Juanita, 3-night trip

10/10 Exceptional

Loved it!

The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too.
Leanne, 3-night trip

8/10 Very good

Small room but an excellent value given the convenient location. Nice breakfast.
Fabien, 2-night trip

8/10 Very good

Great continental breakfast and the location is perfect!
Maren, 3-night trip

10/10 Exceptional

A great boutique hotel, with all the convenience of a grand hotel, fantastic.
Ramiro, 3-night trip

8/10 Very good

Nice place! Great location ! I wish there was potable water in the rooms!
Colleen, 2-night trip

10/10 Exceptional

The property is located in one of the best areas in London to stay at, very convenient as it is close to an underground station, next to restaurants, shops, supermarkets, bakeries, pubs. The staff was very friendly and helpful!
Maria, 2-night trip

8/10 Very good

+ Overall very nice + Breakfast was good and weel worth the price - Very noise-sensitive - Would have appreciated a kettle and some tea/coffe bag in the room
2-night trip

10/10 Exceptional

Lovely simple hotel in a great location.
Joel, 1-night trip

10/10 Exceptional

Nice hotel

Have stayed her several times. Nice hotel and location. Would recommend. The hotel seems to be popular and almost always fully booked. And the “infrastructure” seems to be for a smaller hotel. There is only one lift and it’s slow. You’ll sometimes have to wait 7 or 8 minutes. Breakfast room crowded. Luggage room very crowded. So you’ll have to allow extra time for things that would be done in a second on hotels with better proportionality between number of guests and number of lifts, size of breakfast room etc.
4-night trip

10/10 Exceptional

Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.
Lisa, 1-night trip

10/10 Exceptional

Cosy and clean hotel. Good location.
ARAS, 2-night trip

10/10 Exceptional

Astrofest 2025

Enjoyed it very much. Tube station close by.
Neil, 3-night trip

10/10 Exceptional

Great service and breakfast!
Gustavo, 2-night trip

10/10 Exceptional

The staff was friendly and helpful, and the hotel was nice
Simon, 1-night trip

10/10 Exceptional

Very comfortable, quiet street and nearby public transport.
Bernd, 3-night trip

8/10 Very good

Very convenient location a short walk to trains. The room was very small with no air conditioning and a small heater that did not ever go on. A desk fan was provided along with bath gel and shampoo. There was also a window that could be opened for fresh air. Staff was friendly.
Samantha, 2-night trip

10/10 Exceptional

Amazing location and safe area … Easy access to train and street with lots of options to eat
Andres, 3-night trip

10/10 Exceptional

It was a lovely stay! Just wished they had AC
Vicki, 5-night trip

8/10 Very good

nice staff, breakfast buffet with lots of options
andreas, 2-night trip