Save

Phoenix Hotel

3.0 star property
Victorian hotel with restaurant, near Hyde Park

Choose dates to view prices

Phoenix Hotel

Photo gallery for Phoenix Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Reception
Shower, free toiletries, hair dryer, towels

Overview of Phoenix Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
1-8 Kensington Gardens Square, London, England, W2 4BH
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Small Double

  • Sleeps 1
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Standard Single Room (1 Single Bed)

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, 1 Double Bed

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room, 2 Single Beds

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Quadruple Room, 1 Bedroom

  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

About this area

What's nearby

  • In London City Centre
  • Kensington Palace - 13 min walk
  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Royal Albert Hall - 23 min walk
  • Marble Arch - 30 min walk
  • Natural History Museum - 32 min walk
  • Westfield London Shopping Centre - 34 min walk
  • Oxford Street - 40 min walk
  • Kensington Gardens - 1 min drive
  • Portobello Road Market - 1 min drive

Getting around

  • Heathrow Airport (LHR) - 36 min drive
  • London (LTN-Luton) - 41 min drive
  • London (LCY-London City) - 55 min drive
  • Gatwick Airport (LGW) - 89 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • Hafez Restaurant - 4 min walk
  • Halepi - 8 min walk
  • The Shed - 10 min walk
  • Granger & Co - 9 min walk
  • Sunday in Brooklyn - 6 min walk

About this property

Phoenix Hotel

When you stay at Phoenix Hotel, you'll be a short five-minute drive from Hyde Park and Kensington High Street. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Victorian hotel is also within a short drive of Oxford Street and Natural History Museum. Fellow travellers love the overall property condition. Public transportation is only a short walk: Bayswater Underground Station is 3 minutes and Queensway Underground Station is 6 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.

Also known as

Phoenix Hotel London
Phoenix Hotel
Phoenix London
Phoenix Hotel Hotel
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?
Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phoenix Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Phoenix Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Hotel?
Sorry, there's no on-site parking at Phoenix Hotel.
What are the check-in and check-out times at Phoenix Hotel?
You can check in from 1:00 PM - anytime. Check-out time is 11 AM.
Are there restaurants at or near Phoenix Hotel?
Yes, there's an on-site restaurant.
What's the area around Phoenix Hotel like?
Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Would definitely stay again
6-night trip
Verified Hotels.com guest review

4/10 Fair

Small room!
Good location, room very small, only room for single bed, en-suite and small table …..ok for sleeping in but not for relaxing quiet clostophobic…if I would have know I would of upgraded and paid more bit too late as booked via a third party hotel.com
Craig, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great to have single rooms available. Small but very well appointed. Would recommend
Jean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

nice location. The ground floor room was a little noisy. Overall it was a good stay.
gary, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice staff with pleasant staff
Nice hotel with pleasant staff
Gerald, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay with easy access to city of london. Very helpful front of desk staff. Highly recommend.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super stay
Great hotel near Hyde park and close to tube stations. reception friendly and helpful. Good Continental breakfast. No A/C but multi-speed table fan available in room. Great stay. Thanks
Sharon, 2-night trip
Verified Hotels.com guest review