I booked a standard room with a king-size bed. When we arrived, the check-in process took longer than expected as the desk clerk conferred with a colleague before assigning us our room key. Upon entering the room on the second floor, we were immediately met with a musty, damp smell. Turning on the lights revealed a couple of roaches scurrying away. The room had two queen-sized beds, not the king-size bed we had reserved. Tired from a long day of moving, we initially decided to look past these issues and get some rest. However, further inspection of the room raised more concerns. The bedside table had a fresh water ring, suggesting recent use, and a hand towel in the bathroom appeared to have been used. We suspect the room had been reassigned before our arrival. Settling into bed, my wife soon had a frightening encounter - brushing a roach off her hair and finding another on the sheets. Turning the lights on revealed an infestation, with multiple roaches visible on the walls near the bed and in the bathroom. I immediately called the front desk to complain and request a new room, but was told the hotel was fully booked and nothing could be done. Faced with this unacceptable situation, we seriously considered sleeping in our car rather than spending the night in the infested room. However, with no other option and the late hour, we begrudgingly decided to stay, keeping the lights on all night to deter the roaches. It was a miserable experience, with barely any sleep.