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Pullman Cologne

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Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Pullman Cologne

UNESCO Sustainable Travel Pledge

Pullman Cologne

4.5 star property
Luxury hotel with spa, near Wallraf-Richartz-Museum

9.0/10 Superb

995 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Helenenstr. 14, Cologne, NW, 50667

Room options

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 14 min walk
  • Chocolate Museum - 10 min drive
  • Cologne Trade Fair Grounds - 24 min drive
  • LANXESS Arena - 12 min drive
  • RheinEnergieStadion - 25 min drive
  • Phantasialand - 36 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 19 min drive
  • Duesseldorf International Airport (DUS) - 50 min drive
  • Cologne West Station - 12 min walk
  • Cologne (QKL-Cologne Central Train Station) - 13 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

Restaurants

  • Jameson Distillery Pub - 2 min walk
  • Kintaro - 2 min walk
  • La Bodega - 2 min walk
  • Sweet Sushi - 3 min walk
  • Bastians - 3 min walk

About this property

Pullman Cologne

Pullman Cologne offers a great location, putting you within a 15-minute walk of Cologne Cathedral. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. Fellow travellers love the comfortable beds and breakfast. The property is only a short walk to public transportation: Friesenplatz U-Bahn is 6 minutes and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 29 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Working away

  • 16 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

E.l.f. – On-site brasserie. Open daily.
LAB12 – On-site bar. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

Optional extras

  • Wired Internet access is available in guest rooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 31 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 13 October:
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Self-parking costs EUR 29 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Pullman Cologne Hotel
Pullman Cologne
Accor Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Does Pullman Cologne offer free cancellation for a full refund?
Yes, Pullman Cologne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Cologne?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Pullman Cologne on 22 December 2022 start from €128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Cologne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pullman Cologne?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Food and water bowls are available.
Is parking offered on site at Pullman Cologne?
Yes. Self-parking costs EUR 29 per night.
What are the check-in and check-out times at Pullman Cologne?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Pullman Cologne and nearby?
Pullman Cologne has a spa and a fitness centre.
Are there restaurants at or near Pullman Cologne?
Yes, there's an on-site restaurant, d.light. Nearby restaurants include Bastians (3-min walk), Heising und Adelmann (3-min walk) and Brauerei Päffgen (4-min walk).
What's the area around Pullman Cologne like?
Pullman Cologne is in Innenstadt, a short 6-minute walk from Friesenplatz U-Bahn and 14 minutes' walk from Cologne Cathedral. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
Slightly to the west of Cologne city center, this property is nice and quiet, with comfortable rooms and a lovely spa area (albeit not always open). Walking distance to lots of restaurants and shopping in the area.
Stephen, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Ho Yee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good business hotel with nice gym and spa area. Unfortunately the roof bad is currently closed. Great quiet location.
Seamus, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The Pullman is a centrally located property with a strong staff and nice facilities. It is showing a bit of wear and tear. I have visited Cologne many times over the past 8 years, staying at this property for months on year. The check in process (room avail) was a bit slow this time and the number of group tour members slowed it down more. I am sure securing enough staffing in housekeeping and front desk presents issues but there should be a dedicated tour check in agent and more cleanign staff to turn rooms around faster.
Steven, 1-night trip
Verified Expedia guest review

8/10 Very good

schönes Zimmer, angenehme und Atmosphäre und reichhaltiges Frühstück
Bruno, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel with helpful staff. Room was spacious, clean, and comfortable. Two free bottles of water left in our room everyday was a nice touch. Breakfast was good with many choices. Hotel was centrally located, only 15 minute walk from the Cathedral. Overall, great hotel with excellent service.
Celia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amornrat, 2-night trip
Verified Hotels.com guest review