Novotel Köln City

Photo gallery for Novotel Köln City

Primary image
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Novotel Köln City

UNESCO Sustainable Travel Pledge

Novotel Köln City

4.0 star property
Riverfront hotel with restaurant, near Chocolate Museum

8.4/10 Very good

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bathtub
The price is €79
Price available on 17/07/2022
Map
Bayenstr. 51, Cologne, NW, 50678
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Chocolate Museum - 10 min walk
  • Alter Markt - 19 min walk
  • Neumarkt - 23 min walk
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 31 min walk
  • Friesenplatz - 36 min walk
  • Cologne Trade Fair Grounds - 41 min walk
  • Claudius Therme - 42 min walk
  • Haymarket - 8 min drive
  • Kolumba - 4 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 12 min drive
  • Duesseldorf International Airport (DUS) - 56 min drive
  • Cologne Süd Station - 25 min walk
  • Cologne (QKL-Cologne Central Train Station) - 26 min walk
  • Köln Dom/Central Station (tief) - 26 min walk
  • Severinstrasse U-Bahn - 8 min walk
  • Ubierring U-Bahn - 9 min walk
  • Chlodwigplatz U-Bahn - 11 min walk

About this property

Novotel Köln City

Novotel Köln City features a rooftop terrace and puts you within a 10-minute walk of Chocolate Museum. Guests can visit the fitness centre for a workout or grab a bite to eat at Novo2, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a sauna and a terrace. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Severinstrasse U-Bahn is 8 minutes and Ubierring U-Bahn is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 17 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness centre
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • French
  • German
  • Italian
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Novo2 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 17 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Tessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Excellent rooms, very clean and modern
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent stay with very friendly abs helpful staff! I thank them for their hospitality and patience.
Ali, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is pretty conveniently located about a 5-7 minute stay from the old town cwnte
Luis, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

hotel is nice . recommended for families
Mani, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great energy
Really great location, convenient parking, great service, amenable to family of 4 for a quick overnight.
Christina, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Average Stay.
Located in the business district and close to the chocolate museum. Hotel nice and clean. Staff not overly friendly. For a four star hotel, room amenities were below average. Tea / coffee not replenished every day. Had to ask for extra towels as two towels for a family of four with young kids not enough. Food services limited and the hotel restaurant closes at 9. The closest place to eat is a walk about 15 mins to the Cathedral area. Overall wouldn’t stay there again due to limited services and location not ideal for a family.
Malay, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice business travelers hotel
Nice for business trip, for family not more than one or two nights.
Chaouki, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
An overall amazing hotel. Friendly, welcoming staff; a spacious room overlooking the harbour and river, very clean and has all the desired facilities for a short trip. In a good location, with a lot of tourist sightseeing spots within walking distance. No faults or complaints about the hotel at all.
Cara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review