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Mauritius Hotel & Therme

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mauritius Hotel & Therme

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Mauritius Hotel & Therme

4.0 star property
4-star hotel with spa, near Cologne Cathedral

8.0/10 Very good

309 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
The price is €173
Price available on 14/12/2022
Map
Mauritiuskirchplatz 3-11, Cologne, NW, 50676

Room options

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 21 min walk
  • Chocolate Museum - 12 min drive
  • LANXESS Arena - 11 min drive
  • Cologne Trade Fair Grounds - 16 min drive
  • RheinEnergieStadion - 25 min drive
  • Phantasialand - 35 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 51 min drive
  • Cologne Süd Station - 12 min walk
  • Cologne West Station - 19 min walk
  • Cologne (QKL-Cologne Central Train Station) - 22 min walk
  • Mauritiuskirche U-Bahn - 2 min walk
  • Zuelpicher Platz U-Bahn - 5 min walk
  • Neumarkt U-Bahn - 7 min walk

Restaurants

  • 1980 - 3 min walk
  • Lakshmi - 5 min walk
  • Serithai - 5 min walk
  • Takumi - 5 min walk
  • Mikoto - 5 min walk

About this property

Mauritius Hotel & Therme

When you stay at Mauritius Hotel & Therme, you'll be within a 15-minute drive of Cologne Cathedral. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the helpful staff and WiFi. The property is only a short walk to public transportation: Mauritiuskirche U-Bahn is steps away and Zuelpicher Platz U-Bahn is 5 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please note that clothing/swimwear can not be worn in the spa area.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mauritius Therme. Services include massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

On-site venue – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 9.50 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Self-parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 8 per person, per day
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property charges a per guest fee for usage of the spa area after check-out.

Also known as

Mauritius Hotel Therme Cologne
Mauritius Hotel Therme
Mauritius Therme Cologne
Mauritius Therme
Mauritius Hotel Cologne
Mauritius Hotel And Therme
Mauritius Hotel & Therme Hotel
Mauritius Hotel & Therme Cologne
Mauritius Hotel & Therme Hotel Cologne

Frequently asked questions

Does Mauritius Hotel & Therme offer free cancellation for a full refund?
Yes, Mauritius Hotel & Therme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mauritius Hotel & Therme?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Mauritius Hotel & Therme on 1 January 2023 start from €160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mauritius Hotel & Therme?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mauritius Hotel & Therme?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Mauritius Hotel & Therme?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mauritius Hotel & Therme?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mauritius Hotel & Therme?
You can check in from 3 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Mauritius Hotel & Therme and nearby?
Mauritius Hotel & Therme has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Mauritius Hotel & Therme?
Yes, there's an on-site restaurant. Nearby restaurants include Lakshmi (5-min walk), Serithai (5-min walk) and Takumi (5-min walk).
What's the area around Mauritius Hotel & Therme like?
Mauritius Hotel & Therme is in Innenstadt, a short 2-minute walk from Mauritiuskirche U-Bahn and 19 minutes' walk from Alter Markt. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

8.3/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

Disappointing
Overall very disappointing, I wouldn’t recommend it. I wished I went for my alternative option. The hotel had a strange atmosphere and the customer service at check in was severely lacking. My room key did not work but no apology given despite it being inconvenient coming back down from the 5th floor and back up again. I didn’t feel like enough information was given about the hotel itself and the use of the spa. I was told by guests in the spa that you have to go into the sauna naked but this wasn’t explained at reception and quite an important thing to mention! I found it bizarre that I had to keep asking questions and information wasn’t volunteered. I had a massage booked at the hotel and as a massage therapist myself, I found it again very disappointing. There was no consultation to ask about medical conditions (standard protocol), the massage room was cold and the massage itself was really bad. The hotel room was basic and just ok. The bathroom was clean. The bedroom carpet needs a deep clean, there were hairs, dust and a bottle under the bed from previous person so obviously hadn’t hoovered underneath. The room was cold and unfortunately the radiator didn’t work. I called down to reception but they were unhelpful. The bed was comfortable enough but the pillow was flat and the duvet did not fit the bed, it was oddly too small. Check out was at 12 but the cleaner started hoovering at 10am on my floor which doesn’t allow for a restful morning or a lie-in.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent Spa facilities
Excellent spa services although not everyone followed the naked steam room, sauna policy. Hotel needs Air Con although a fan was provided but had to close windows due to street noise and tram noise but nothing could drown out the church bell. I was in room 209 which was at the front opposite the church. Well situated near Neumarkt for shops and local nightlife. Staff were very helpful. Stayed for 3 nights and would stay again, maybe in cooler months to negate lack of aircon. Restaurant and Bar are in same room, right by Spa entrance. It seemed a bit strange seeing people having a beer/drink at the bar in a bath robe whilst people were eating feet away in the Restaurant. In fact, you could have a meal in your bath robe in the restaurant. This is just probably a picky English point although I know my wife would have been a bit put off if she had been travelling with me.
MICHAEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great rooms. Excellent Spa.
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was basic but nice. There was no AC buy I think that's common in Europe. There was a glass ring on the night stand from a previous guest so they could have cleaned better. The spa? Very relaxing and comfortable, and you can go naked! What fun. Overall well worth the price for the great deal I got.
Zachary, 1-night trip
Verified Expedia guest review

6/10 Good

It was nice to have the sauna, spa and massage services availble. We participated in the massage and it was enjoyable. The downfall of this property is that there is no air conditioner and the ventilation in the rooms were not good. There are no screens on the windows so if you open them, it lets a lot of bugs in. We were so hot in our room even though it was 17C 63F degrees outside.
Virginia, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Saied, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

city center and quiet, clean, kind staff, good breakfast, parking possibility
Mihaly, 6-night business trip
Verified Orbitz guest review

8/10 Very good

Friendly
Large room and decent location. Major downside is no aircon. There was thankfully a fan. Following other comments regarding reception, everyone I spoke with was lovely. Very accommodating and the bits of German I struggled to understand they were really kind and repeated in English. All saunas required no swimsuits, having so many and not one available for those that don’t want to get naked isn’t great. The pool area is nice , outside heated pool is very relaxing when quiet. No drinks after 11 in the bar.
MISS L PRATT, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place to stay but I felt it was more for the spa clientele, not family. We did not understand why we could not get towels or our room cleaned of garbage even after telling the man at the desk. We ended up just leaving the dirty towels and garbage outside the room.
Dan, 3-night family trip
Verified Travelocity guest review

8/10 Very good

Juan, 3-night trip
Verified Hotels.com guest review