Hilton Cologne

Photo gallery for Hilton Cologne

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Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hilton Cologne

Hilton Cologne

4.0 star property
4-star hotel with spa, near Cologne Cathedral

8.4/10 Very good

993 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Lounge area
Map
Marzellenstr. 13-17, Cologne, 50668
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 9 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Car hire on site
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 5 min walk
  • Alter Markt - 11 min walk
  • Neumarkt - 15 min walk
  • Friesenplatz - 17 min walk
  • Chocolate Museum - 21 min walk
  • LANXESS Arena - 26 min walk
  • Cologne Zoo - 29 min walk
  • Claudius Therme - 32 min walk
  • Cologne Trade Fair Grounds - 35 min walk
  • Hohenzollern Bridge - 1 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 18 min drive
  • Duesseldorf International Airport (DUS) - 47 min drive
  • Cologne Central Station - 4 min walk
  • Köln Dom/Central Station (tief) - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 4 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 8 min walk
  • Ebertplatz U-Bahn - 13 min walk
  • Heumarkt U-Bahn - 13 min walk

About this property

Hilton Cologne

Hilton Cologne offers a great location, putting you within a 15-minute walk of Cologne Cathedral and Alter Markt. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upmarket hotel is also within a short drive of Neumarkt and Chocolate Museum. Fellow travellers like the helpful staff and central location. The property is only a short walk to public transportation: Appellhofplatz Breite Strasse U-Bahn is 8 minutes and Ebertplatz U-Bahn is 13 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 296 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 75 lbs)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 32 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children's menu

What to do

  • Access to nearby health club
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 296 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fit & Well. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Pigeon Post Bar – This cocktail bar serves lunch and dinner. A children's menu is available.
Pigeon Post Eatery – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Restaurant konrad – This buffet restaurant only serves breakfast. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: EUR 50 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge (amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for EUR 50.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 40 per pet, per stay (maximum EUR 40 per stay)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 32 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Cologne Hotel
Hilton Cologne
Hilton International Cologne
Hilton Cologne Hotel Cologne
Cologne Hilton International
Hilton Cologne Hotel
Hilton Cologne Cologne
Hilton Cologne Hotel Cologne

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Comfortable and convenient
Great location, very clean, but a little dated. Service was very friendly
Rachel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Safi, 18-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable stay in a great hotel
Overall a great hotel in a great central location, clean and good service.
Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nick Carsten Klaus, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very good single night stay
Couple away for a quick concert and back to our home city. The hotel was clean, comfortable, and excellent staff. The only room for improvement was the breakfast - the pancakes were so hard, a fork could not cut them, and everything on offer was of medium quality. Expected a little better for the price, but all in all, a good stay. Superb location.
William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin R, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The staff was very helpful and recommended several places to eat that were delicious. The views of the cathedral are amazing and the hotel was very nice and quiet.
Louis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mark, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff were pleasant, welcoming, and eager to assist in every way. Alex and Julian were extremely accommodating in relocating us from original room assignment. They even provided complementary drink vouchers for the inconvenience!
ROBERT, 4-night family trip
Verified Expedia guest review