Dorint Hotel am Heumarkt Köln

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Indoor pool
View from room
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Dorint Hotel am Heumarkt Köln

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Dorint Hotel am Heumarkt Köln

5.0 star property
Riverfront hotel with spa, near Wallraf-Richartz-Museum

8.4/10 Very good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €131
Price available on 10/07/2022
Map
Pipinstrasse 1, Cologne, NW, 50667
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 24-hour business centre
  • Limo/town car service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Alter Markt - 5 min walk
  • Cologne Cathedral - 8 min walk
  • Neumarkt - 9 min walk
  • Chocolate Museum - 11 min walk
  • Friesenplatz - 22 min walk
  • LANXESS Arena - 25 min walk
  • Cologne Trade Fair Grounds - 35 min walk
  • Claudius Therme - 36 min walk
  • Cologne Zoo - 37 min walk
  • Schildergasse - 1 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 13 min drive
  • Duesseldorf International Airport (DUS) - 51 min drive
  • Köln Dom/Central Station (tief) - 13 min walk
  • Cologne Central Station - 14 min walk
  • Cologne (QKL-Cologne Central Train Station) - 14 min walk
  • Heumarkt U-Bahn - 3 min walk
  • Neumarkt U-Bahn - 8 min walk
  • Severinstrasse U-Bahn - 10 min walk

About this property

Dorint Hotel am Heumarkt Köln

Dorint Hotel am Heumarkt Köln puts you in a great location, within a short 10-minute walk of Cologne Cathedral and Alter Markt. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, a sauna and a steam room. Fellow travellers love the location and comfortable guest rooms. Public transportation is only a short walk: Heumarkt U-Bahn is 3 minutes and Neumarkt U-Bahn is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Access to nearby indoor pool
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holmes Place (Extern). The spa is equipped with a sauna.

The spa is open daily.

Dining

Harry’s New-York Bar – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
  • Spa access is available for an extra charge of EUR 16 per day

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for EUR 35.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per accommodation, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 29 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • The fitness facility is accessible for EUR 16 per person, per day
  • Pool access is available for an extra charge of EUR 16 per day
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln
Dorint am Heumarkt Köln Cologne
Dorint am Heumarkt Köln
Dorint Am Heumarkt Koln
Dorint Hotel am Heumarkt Köln Hotel
Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Hotel Cologne

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Formerly an Intercontinental hotel … so huge lobby, big breakfast area, etc. …. and large rooms! Elevator to subway just outside front door. Two stops to main train station … location hard to beat. Tram stop a couple of minutes along the street. Great breakfast including the best omelettes I’ve had recently! Really only one thing not great … A/C didn’t seem able to cope with 37C temperatures in room on top floor.
Gregory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KONRAD, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Fernanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magiel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal for a concert at RheinEnergie Stadion
Lovely hotel, well located, brilliant room, good price, excellent breakfast
douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Giorgio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing
This is not a 5 star hotel. The listing on hotels.com is deceitful - there is not a gym, spa or sauna on the property- you can access one next door for an additional 16 euros per day per person. They bury it in the T&Cs but make it look like they are included. The room itself is large but very average, and the beds and pillows are incredibly uncomfortable. Avoid at all costs!
Suzannah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jatori, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lovely room and helpful staff
Stairs inaccessible without staff assistance (for anyone who struggles with lifts/elevators). Staff very helpful in providing access however. Lovely comfortable room otherwise. Very close to the Rhine as well as bars and restaurants.
Ruth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in a great location, clean and tidy. Some staff are more helpful and friendly than others. We felt mislead by the advertisement of the SPA, pool and fitness center as they are not part of the room rate, there is a 16eur/pp/day additional fee to pay.
2-night trip
Verified Hotels.com guest review