Hotel Metropole Venezia puts you in a great location, within a short 10-minute walk of Doge's Palace and St. Mark's Square. You can visit the spa to indulge in massages, facials or aromatherapy, and Met Restaurant serves lunch. Other highlights at this luxurious hotel include a bar/lounge, a steam room and a snack bar/deli. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Use of nearby fitness centre
Hot springs nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Garden
Piano
Full-service spa
Massage/treatment rooms
Steam room
Wine-tasting room
Banquet hall
Accessibility
Lift
Assistive listening devices available
Room amenities
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Met Restaurant – This fine-dining restaurant only serves lunch. Reservations are required.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 40 to 40 for adults and EUR 0 to 40 for children
Airport shuttle service is offered for an extra charge of EUR 235 per vehicle (one way)
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 100 per stay
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November until 30 April.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Metropole Venice
Hotel Metropole
Metropole Venice
Hotel Metropole
Hotel Metropole Venezia Hotel
Hotel Metropole Venezia Venice
Hotel Metropole Venezia Hotel Venice
Metropole Hotel Venezia SPA Wellness
Frequently asked questions
Does Hotel Metropole Venezia offer free cancellation for a full refund?
Yes, Hotel Metropole Venezia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropole Venezia?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Metropole Venezia?
Sorry, there's no on-site parking at Hotel Metropole Venezia.
Is an airport shuttle service offered by Hotel Metropole Venezia?
Yes, an airport shuttle is available. The charge is EUR 235 per vehicle one way.
What are the check-in and check-out times at Hotel Metropole Venezia?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hotel Metropole Venezia?
No, this hotel doesn't have a casino, but Casino of Venice (1 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.
What is there to do at Hotel Metropole Venezia and nearby?
Hotel Metropole Venezia has a spa and a steam room, as well as a garden.
Are there restaurants at or near Hotel Metropole Venezia?
Yes, there's an on-site restaurant, Met Restaurant.
What's the area around Hotel Metropole Venezia like?
Hotel Metropole Venezia is located on the waterfront in Castello, a short 7-minute walk from Doge's Palace and 7 minutes' walk from St. Mark's Square.
Hotel Metropole Venezia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 January 2025
Hotel was great and staff very helpful and friendly
neil
neil, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Ikko
Ikko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member
This is a MUST STAY in Venice
I give it 10 🌟out of 5 ✨.
Its that good
Hugh
Hugh, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Service is wonderful. Convenient location but away from the crowd.
Vera
Vera, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.
Edward
Edward, 1-night trip
Verified Expedia guest review
6/10 Good
1 July 2024
The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
This is a fantastic property second time staying here absolutely love the decor and charm and characteristic
Caroline
Caroline, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing.
Clean and well maintained hotel with interesting beautiful decor.
Great value for money
Julie
Julie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 June 2024
ramesh
ramesh, 2-night trip
Verified Expedia guest review
2/10 Poor
19 May 2024
Michaela
Michaela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel
Karen
Karen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.
Jill
Jill, 3-night family trip
Verified Expedia guest review
6/10 Good
17 March 2024
Great location and great staff. The room temperature was way too hot and staff could not cool it down.
john
john, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 March 2024
Antonia-Rita
Antonia-Rita, 4-night business trip
Verified Hotels.com guest review
6/10 Good
25 February 2024
Location and history of the hotel were great and most staff members did an amazing job. However, my wife’s pricey makeup set was stolen from our room, and some of the additional services were hopelessly overpriced. Almost comical was a rat one morning in the dining room spooking all the guests!
Andreas
Andreas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2023
Excellent staff. Nice room appointments. Acceptable breakfast. Great location.
Roberta
Roberta, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 October 2023
Laura
Laura, 1-night trip
Verified Expedia guest review
4/10 Fair
14 September 2023
This hotel is dark … And, I mean dark both in the lobby and our room. The color scheme is scary if that’s what you like you would love it.
The hotel breakfast was included in our rate $$$ was a joke. They don’t even have any type of breakfast meet for 2 out 3 days we were there. How expensive is bacon or breakfast sausage? To make up for lack of items on display, there were 3 different plate of pineapple - seriously?!?! I know we were we in trouble when they need to serve croissants as special item from the kitchen so they can control quantity and those croissants is at best passable. There were no other pastry available except for some type oily mini donuts.
Btw, you get a physical key to your room not a digital card and you supposed to leave it the front desk each time you go out…talk about safety??
The bathroom is a mess too - there is this small glass partition for the shower but useless and we should wet the floor regardless how careful we shower.
Don’t stay here if you have a choice. Your money is better spend a 2 star hotel … sigh.
Justin
Verified Expedia guest review
10/10 Exceptional
7 September 2023
Amazing experience
Amazing experience the staff was uber professional helpful and so friendly!
Claudia
Claudia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 August 2023
ilona
ilona, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 June 2023
Very nice hotel with great breakfast!
Paul
Paul, 2-night romance trip
Verified Expedia guest review
2/10 Poor
14 June 2023
Yike
Yike, 1-night trip
Verified Expedia guest review
8/10 Very good
2 May 2023
john
john, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 April 2023
Property is perfectly located. Staff was amazing, especially the concierge. It truly added to the magic of the trip. Would absolutely recommend and would stay there again.