Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Venice, Veneto, Italy
1 room, 2 adults

Metropole Hotel Venezia SPA&Wellness

5-star5 stars
Riva Degli Schiavoni 4149, Venice, VE, 30122, Italy

Waterfront hotel with spa, near Bridge of Sighs
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The hotel was very welcoming.Staff were fabulous and could not be more helpful.Beds were…Aug 4, 2020
  • very helpful and polite staff - welcoming. possible tea making facilities in room but…Oct 9, 2020

Metropole Hotel Venezia SPA&Wellness

from €281
  • Classic Double or Twin Room
  • Deluxe Double or Twin Room
  • Prestige Double Room
  • Exclusive Suite, Canal View
  • Grand Double Room
  • Classic Double Room Single Use
  • Deluxe Double Room, Lagoon View
  • Junior Suite, Lagoon View
  • Exclusive Suite, Lagoon View (Damasco)
  • Suite, Terrace
  • Suite, Lagoon View

What’s around Metropole Hotel Venezia SPA&Wellness

Landmarks

  • In Castello
  • Bridge of Sighs - 5 min walk
  • St. Mark's Basilica - 7 min walk
  • Grand Canal - 8 min walk
  • Doge's Palace - 8 min walk
  • St. Mark's Square - 8 min walk
  • La Fenice Opera House - 13 min walk
  • Rialto Bridge - 14 min walk

Getting around

  • Marco Polo Airport (VCE) - 23 min drive
  • Venice Santa Lucia Station - 2 min drive
  • Porto Marghera Station - 8 min drive
  • Venice-Mestre Station - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1800
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Metropole Hotel Venezia SPA&Wellness has 1 treatment room. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Met Restaurant - This fine-dining restaurant serves lunch only. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Metropole Hotel Venezia SPA&Wellness’s small print

Also known as

  • Hotel Metropole
  • Metropole Venezia Spa&wellness
  • Metropole Hotel Venezia SPA&Wellness Hotel
  • Metropole Hotel Venezia SPA&Wellness Venice
  • Metropole Hotel Venezia SPA&Wellness Hotel Venice
  • Hotel Metropole Venice
  • Metropole Hotel
  • Metropole Venice
  • Hotel Metropole

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Only registered guests are allowed in the guestrooms.

  • Hot springs access available from 11:00 AM to 9:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

    Optional extras

    Rollaway beds are available for EUR 100.0 per stay

    Pets are allowed for an extra charge of EUR 30 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of EUR 235 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Metropole Hotel Venezia SPA&Wellness

    • Does Metropole Hotel Venezia SPA&Wellness offer free cancellation for a full refund?
      Yes, Metropole Hotel Venezia SPA&Wellness does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Metropole Hotel Venezia SPA&Wellness?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Metropole Hotel Venezia SPA&Wellness?
      Sorry, there's no onsite parking at Metropole Hotel Venezia SPA&Wellness.
    • Are pets allowed at Metropole Hotel Venezia SPA&Wellness?
      Yes, pets are welcome. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
    • What are the check-in and check-out times at Metropole Hotel Venezia SPA&Wellness?
      You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Are there restaurants at or near Metropole Hotel Venezia SPA&Wellness?
      Yes, there's an onsite restaurant, Met Restaurant. Nearby restaurants include CoVino (3-min walk), Osteria Ae Spezie (3-min walk), and Corte Sconta (3-min walk).
    • Is airport shuttle service offered by Metropole Hotel Venezia SPA&Wellness?
      Yes, an airport shuttle is available. The charge is EUR 235 per vehicle one way.
    • Is there an onsite casino at Metropole Hotel Venezia SPA&Wellness?
      No, this hotel doesn't have a casino, but Casino of Venice (1 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.

    Recent reviews

    Fabulous 8.8 From 114 reviews

    Exceptional 10.0
    A Wondrous Hotel
    One of our favorite hotels in the world. It’s beautifully complex and filled with stage-like personality. The Metropole feels a beautiful statement against corporate hotels from the moment you arrive. Design-wise, it’s a wonder. The staff is flawless: the garden breakfast team, the housekeepers, the head concierge Giuliano, the barmen Angelo and Bruno. Bravo to all.
    TROY, us4 night trip
    Exceptional 10.0
    Special place
    The hotel looks like a museum, with lots of art everywhere you look. The garden was especially beautiful. Overall very good value for money and very close to San Marco.
    Mika, gb1 night trip
    Exceptional 10.0
    From the pickup at the port terminal to the drop off at the airport, the service was impeccable. The staff at the hotel could not have been more kind, friendly or more attentive than what we experience.
    us3 night family trip
    Exceptional 10.0
    Everyone here treats you like royalty, they are kind and efficient , this is the only hotel I stay at in Venice
    Rosie, us1 night romance trip
    Exceptional 10.0
    Beautiful hotel, great location, all staffs are very nice ! I will definitely returns!
    us3 night business trip
    Very Good 8.0
    Quirky but pleasant
    Despite bizarre decor and uncomfortable furniture, the service is impeccable. Our room was cleaned 3 times per day. Bed & linens were very cozy. Be forewarned that “canal view” does not mean you can see the grand canal from your room, or that you will have amy view at all.
    Grace, us3 night romance trip
    Exceptional 10.0
    Hotel is historic ,close to St Mark’s Square on the Grand Canal. Smaller elegant rooms. Excellent service. Food is wonderful and pricey.
    Lois, us1 night trip with friends
    Very Good 8.0
    Great location. The restaurant and bar were great and the service at each of these was excellent. We needed extra towels and at first they hesitated. One of the rooms was not ready on time.
    Alfred, us2 night family trip
    Exceptional 10.0
    Great location and hotel. Staff were very friendly and helpful. Good and rooms were excellent
    David, us1 night family trip
    Exceptional 10.0
    The staff helped so much to make our stay fantastic, very good position, not far from all the main attractions, all walking distant,
    gb2 night romance trip

    Metropole Hotel Venezia SPA&Wellness