Charlotte-Douglas International Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 31 min drive
Charlotte Station - 21 min drive
Restaurants
Suffolk Punch Brewing - 11 min walk
McDonald's - 12 min walk
Chick-fil-A - 12 min walk
Arthur's At Belk - 11 min walk
The Original Pancake House - 9 min walk
About this property
Canopy by Hilton Charlotte Southpark
At Canopy by Hilton Charlotte Southpark, you'll be within a 10-minute drive of SouthPark Mall and Billy Graham Library. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and free bike rentals are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured covered on-site self-parking (USD 10.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Free off-site parking within 150 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Snack bar/deli
Working away
24-hour business centre
5 meeting rooms
Co-working spaces
Conference space (9000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free bike hire
Romance packages
Facilities
Built in 2020
Safe-deposit box at front desk
Health club
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Area rugs in public areas
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per day
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
Early check-in can be arranged for an extra charge of USD 75.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 75.00 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 80.44 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
Parking
Covered self-parking costs USD 10.00 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte
Frequently asked questions
Does Canopy by Hilton Charlotte Southpark offer free cancellation for a full refund?
Yes, Canopy by Hilton Charlotte Southpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canopy by Hilton Charlotte Southpark?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 80.44 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton Charlotte Southpark?
Yes. Self-parking costs USD 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Canopy by Hilton Charlotte Southpark?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 75.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 75.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Canopy by Hilton Charlotte Southpark and nearby?
Have fun during the warmer months with activities such as cycling. Canopy by Hilton Charlotte Southpark also has a health club.
Are there restaurants at or near Canopy by Hilton Charlotte Southpark?
Yes, there's an on-site restaurant.
What's the area around Canopy by Hilton Charlotte Southpark like?
Canopy by Hilton Charlotte Southpark is a short 15-minute walk from SouthPark Mall and 12 minutes' walk from Park Road Park. Travellers love the hotel's prime location.
Canopy by Hilton Charlotte Southpark Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
22 November 2024
Poor Breakfast Staff 11-19-2024
the staff in the am at the restaurant were awful, ignored me while I waited for a table then told me to sit anywhere, after I sat no menu and the male staff sat other people and waited on them while continuing to ignore me.
I will never stay there again
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Tammy Jo
Tammy Jo, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
RAYMOND
RAYMOND, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Demond
Demond, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
11 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
24 September 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Nice hotel and conveniently located
Shawanda
Shawanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Marcus
Marcus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Very relaxing environment.
Louis
Louis, 2-night trip
Verified Expedia guest review
4/10 Fair
13 August 2024
The scent that is being put out in the public spaces is too strong, not even nice and gave me a head ache. I was put in a disabled room (which was not requested). Parking is inconvenient, down the hill/street and into a parking garage...which you get charged $10+tax a night. No bellman to assist with luggage makes it worse.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
We have stayed here a few times and is consistently good.
Janis
Janis, 1-night trip
Verified Orbitz guest review
8/10 Very good
11 August 2024
Ok for quick overnight
Robert
Robert, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Caitlin
Caitlin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Brian
Brian, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
randy
randy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
Hotel was in a great location. I would definitely return.
Sherrie
Sherrie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Front desk staff are very nice. The rooms are modern and clean. Comfy bed. This hotel is in a convenient area with easy parking.
Kendra
Kendra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Colleen
Colleen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Jesus
Jesus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 July 2024
We were informed by the front desk person upon arrival at 5:30pm our room was not ready
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Absolute 5 star experience....EXCEPT for the parking! We arrived late at night and were told to go around to the rear of the building. We got sorta trapped in a parking lot not affiliated with Canopy at all! Almost an hour after we arrived, we got into our room. We are comfortable on NYC, SF, Chicago and Boston. To get crossed up in a Charlotte hotel was somewhat frustrating. Otherwise, room, staff and location were great.