2/10 Poor
21 October 2024
Extremely false advertising, fake photos, & dirty
EXTREMELY false advertising. Must be fake photos.
a common area patio with chairs, sofas, etc outside - did not exist
a restaurant that you could sit at - did not exist
in the bathroom - a makeup mirror - was broken off and wasn’t there so it did not exist
bidet - did not exist
bar - did not exist
air conditioning - the heater was broken so the hot air did not come out.
said there was a picnic area - there was absolutely not.
The stairs did not have handrails - only at the very top apartment - the rest of the stairs did not
Place is very misleading - had to walk up at least 5 flights of stairs. at night the entrance is not lit and there are no lights you can turn on, so it is very hard to see.
the place was dirty - could tell they didn’t clean very well. in the bathroom - the toothbrush holder had dirt in it, as well as beard trimmings. The inside of the shower - you could tell the rim of the shower was not cleaned very well. before we even took a shower, there was water stains on the shower. and some other dirt details in the shower.
the towels - were disgusting. We received towels with stains on them. they didn’t look cleaned. they are white towels - at least use bleach? they had weird red stains as well as dirt looking stains. we did ask for a new set of towels, which they brought the same day - although the towels they brought were not clean either and had several mysterious stains/dirt marks on them.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
