Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
Vancouver International Airport (YVR) - 38 min drive
Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 48 min drive
Coquitlam Central Station - 15 min drive
Port Coquitlam Station - 15 min drive
Pitt Meadows Maple Meadows Station - 19 min drive
Surrey Central Station - 3 min walk
King George Station - 12 min walk
Gateway Station - 14 min walk
Restaurants
McDonald's - 5 min walk
Trees Cheesecake and Organic Coffee - 3 min walk
Big Star Sandwich Co - 4 min walk
Tim Hortons - 4 min walk
Starbucks - 12 min walk
About this property
Civic Hotel Autograph Collection
When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch and dinner. A bar/lounge, a hot tub and a terrace are other highlights at this eco-friendly hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.
Languages
Arabic, English, Filipino, Hindi, Romanian
At a glance
Hotel size
144 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
No cots (infant beds)
Pets
Pets allowed (2 total, up to 50 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (CAD 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Water dispenser
What to do
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
8 meeting rooms
Computer station
Conference centre (7978 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Terrace
An outdoor pool
Hot tub
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Prado Cafe – This coffee shop serves breakfast, lunch, dinner and light fare.
Dominion Bar & Kitchen – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Breakage deposit: CAD 500.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 27.00 for adults and CAD 15.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Parking
Self-parking costs CAD 20 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey
Frequently asked questions
Does Civic Hotel Autograph Collection offer free cancellation for a full refund?
Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Civic Hotel Autograph Collection?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Civic Hotel Autograph Collection?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Civic Hotel Autograph Collection?
Yes. Self-parking costs CAD 20 per day. Electric car charging is available.
What are the check-in and check-out times at Civic Hotel Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Civic Hotel Autograph Collection?
No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.
What is there to do at Civic Hotel Autograph Collection and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.
Are there restaurants at or near Civic Hotel Autograph Collection?
Yes, Prado Cafe offers local cuisine.
What's the area around Civic Hotel Autograph Collection like?
Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.
Civic Hotel Autograph Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
4 December 2024
Great Location
Great location right next to sky train. Easy to commute downtown.
Darshan
Darshan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Kailen
Kailen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Excellent!
Great location. Nice and luxurious in Surrey.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Madhur Sunny
Madhur Sunny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Carole
Carole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
jozelle
jozelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Garry
Garry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Excellent hotel downtown Surrey
Great hotel, great staff, good location
Alastair
Alastair, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 September 2024
Chezin
Chezin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
N/A
Praneesh
Praneesh, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Oscar
Oscar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Rajkarnjeet
Rajkarnjeet, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Yea-Jae
Yea-Jae, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Caren
Caren, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Jaspal
Jaspal, 2-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Arsh
Arsh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Staff was amazing, and check in process was very good
Harsukhdeep
Harsukhdeep, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Chamnap
Chamnap, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
The property itself was great. A new building it seemed. The restaurant was good.
The surrounding area had a lot of homeless people around if. It’s not area you would go walking around.
Amanda
Amanda, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Will stay again
Autumn
Autumn, 1-night trip
Verified Expedia guest review
6/10 Good
4 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Nice stay!
Srinivas
Srinivas, 2-night family trip
Verified Orbitz guest review
6/10 Good
2 September 2024
3/5
Was advised to complimentary checkout at 2:30pm but day of manager said they charge after 12:30pm and thats the best they can do regardless of what receptionist offered