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Shangri-La The Shard, London

5.0 star property
Luxury hotel with 2 bars/lounges, near Borough Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La The Shard, London

Indoor pool
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Exterior
Suite (London)
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
  • Airport transfer
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Free use of bicycles
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
The price is €666
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster)

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London)

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark)

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Room King

Premier Shard Room King

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (Iconic)

Room, 2 Single Beds, City View (Iconic)

Room, 2 Single Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds (Shard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Suite

Premier Shard Suite

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Frette Italian bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (1005)
The price is €547
includes taxes & fees
17 Jan - 18 January 2025
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About the area

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London (LCY-London City) - 32 min drive
  • London (STN-Stansted) - 46 min drive
  • London (LTN-Luton) - 51 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London Bridge Station - 1 min walk
  • London Cannon Street Station - 14 min walk
  • London Waterloo East Station - 20 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Monument Underground Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Leon - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬2 min walk
  • ‪The Telephone Exchange - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Shangri-La The Shard, London

Shangri-La The Shard, London puts you in a great location, within a short 10-minute walk of The Shard and Thames River. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Please note that room layout, furnishings, and views may differ from the photos shown.
    • Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 70 per night)
    • On-site valet parking (GBP 70 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Segway hire/tours nearby

Working away

  • 3 meeting rooms
  • Conference space (2335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

TING – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
GONG – This cocktail bar specialises in Japanese cuisine and only serves light fare. Reservations are required. Open daily.
Bar 31 – This bar specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open selected days.
Sky Lounge – This Champagne bar specialises in British cuisine and serves brunch and light fare. Reservations are required. Open selected days.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 47 for adults and GBP 22.50 for children
  • Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 75.0 per night
  • Rollaway beds are available for GBP 75.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 75 per pet, per night

Parking

  • Self-parking costs GBP 70 per night
  • Valet parking costs GBP 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London offer free cancellation for a full refund?
Yes, Shangri-La The Shard, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Shard, London?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Shangri-La The Shard, London?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of GBP 75 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Shangri-La The Shard, London?
Yes. Self-parking costs GBP 70 per night. Valet parking costs GBP 70 per night.
Is an airport shuttle service offered by Shangri-La The Shard, London?
Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.
What are the check-in and check-out times at Shangri-La The Shard, London?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La The Shard, London and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Shangri-La The Shard, London also has a sauna.
Are there restaurants at or near Shangri-La The Shard, London?
Yes, TING offers Asian cuisine.
What's the area around Shangri-La The Shard, London like?
Shangri-La The Shard, London is located by the river in London City Centre, a short 2-minute walk from London Bridge Underground Station and 14 minutes' walk from Tower Bridge.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Find somewhere else
Terrible service from check in onwards. Constant unnecessary interruptions. Everything we asked for was a burden to the staff. Prices has gone up, decor, service and friendliness has gone down. Many cheaper and frankly much better hotels now. 5 years ago it was something not anymore
Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5*
Fantastic stay. Customer service 5*
Sue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
The service and attention to detail is amazing. Ting in reception was excellent when we arrived and again when she recognised us while checking out. It was chosen for location (and a little treat). The views were spectacular!
Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Manon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Stunning view Large room with great amenities
John Darren, 1-night trip
Verified Hotels.com guest review

2/10 Poor

D, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ashley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very expensive, but best views you get in London
Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was great overall, few minor things like slow service in the bar and giving us so many fresh towels in the pool area seemed a waste. But service overall was great and would recommend.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay, do it if you can
It was all amazing, I have no bad feedback. We were upgraded on our room, the staff were so kind and couldn’t do enough - I would like to call out Jasmine who was awesome with our check in. She was great.
Jack, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Babatunde, 1-night business trip
Verified Hotels.com guest review

6/10 Good

9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff treats you like royalty and the view is amazing.
Fawad, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bridget, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jenni, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Guanqun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our trip started off in the countryside of London about 2 hours south in Dorset/Dorchester visiting a family member. We made it into London on Monday September 2nd and was greeted by very accommodating door men that quickly secured our luggage and ushered us into the lobby to head to the 35th floor to complete check-in. Check-in was painless and the attendant even followed us to the room and showed us all that we needed to be comfortable with out stay. From the wall to wall windows over looking the skyline of London, to the heated toilet set everything was top notch. We were celebrating our 30th year anniversary and for dinner my wife was not feeling to well during our dinner. We had the pleasure of meeting Alex Paris who was a member of the hotel staff that bent over backwards to try and find something that my wife could eat so that the dinner wasn’t a total waste. They offered to cook things that wasn’t even on the menu to accommodate my wife. The effort didn’t go unappreciated. Our last day there was just a nice as the first because the staff was very attentive even until the moment we left. We can express our gratitude to “The Shard” for making our 30th anniversary so special and we will return.
Robert, 3-night family trip
Verified Expedia guest review