6/10 Good
28 November 2024
Better in the past
Another last minute single night stay..
Having stayed here many times in the preceding years, I was disappointed to find the condition of the property had diminished. The phone in my room didn't work; apparently they've disabled in-room phone service completely, so no wake up calls. However, as they've removed all the instructions to use the phone, I couldn't turn off the flashing red light that indicated a waiting voice message. Worse yet, they removed the clock radio, which used to be a standard feature. I would have used that for a back-up alarm. Not all the lights in the room worked. There were only 3 hangars in the room to hang up my clothes for the overnight stay. on top of all that, the refrigerator in the room had a broken door which wouldn't close completely. Therefore it ran constantly (for who knows how long) and made weird noises that kept me awake. I finally had to unplug the refrigerator so I could get to sleep, as I had to leave around 4:30 am. Not what I expected.
Verified traveller
1-night business trip
Verified Hotels.com guest review